No more typing reviews! Try our Samantha, our new voice AI agent.

Ping Identity Platform vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Single Sign-On (SSO)
6th
Ranking in Access Management
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Authentication Systems (9th), Data Governance (17th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
14th
Ranking in Access Management
15th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of August 2026, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 4.6%, down from 8.0% compared to the previous year. The mindshare of Symantec Siteminder is 3.1%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform4.6%
Symantec Siteminder3.1%
Other92.3%
Single Sign-On (SSO)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If someone is looking for a solution that works both for on-prem or hybrid, I strongly recommend opting for the cloud."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"It provides ease of connecting all our devices."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"Overall, I see PingFederate as a stable product and I do not see any bugs at the moment."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"It's pretty stable as a product."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"It is a pretty complete product."
"The most valuable feature is the integration with the Active Directory."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"The feature that I mostly valued is the ease of installation on different systems, especially on Windows."
"It allows us to get, again, both externally hosted and internally hosted web applications up and running using centralized credentials in short order."
"CA Single Sign-on has helped us a lot; the user only needs to use credentials once and then they can single sign-on into other websites which are already integrated into the CA Single Sign-on product."
"It puts the expertise around authentication and security on our organization where it belongs."
"It's more efficient; we're providing immense security to the applications, to Chase, and we're securing 70 million customers in Chase."
 

Cons

"Ping Identity Platform must improve its UI since its management console is complicated."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"It requires some expertise to set up and manage."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"Ping Identity Platform is expensive."
"In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"I've seen a lot of analytics capability being built in for a number of products. Obviously, I want to be able to use analytics on CA SSO as well."
"We use technical support. It's not the best feature of CA. Lots of enterprise product companies have variable support offerings. CA are not the worst, but they're not the best. They're okay."
"Symantec SiteMinder is not easy to set up and maintain at an infrastructure level."
"I'd like to see a rework of the user directory configuration."
"The policy store configuration, and tuning the policy store is a bit complex in ensuring it does not corrupt."
"Not great. The first level of support is not up to the mark or able to understand the actual problem."
"They get us answers, but often they’re too slow."
 

Pricing and Cost Advice

"The tool is quite affordable."
"Ping Identity Platform is not very expensive."
"PingID's pricing is pretty competitive."
"The product is costly."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Ping Identity Platform is not an expensive solution."
"The pricing is neither too expensive nor too cheap."
"Ping offers flexible pricing that's not standardized."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"CA solutions are generally expensive but for the customer the ROI is big."
"The pricing is reasonable."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The solution's pricing is competitive."
"I recommend conducting a PoC on every available product before choose one."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The licensing is fair for this solution."
report
Use our free recommendation engine to learn which Single Sign-On (SSO) solutions are best for your needs.
908,858 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
8%
Computer Software Company
7%
Construction Company
6%
Financial Services Firm
18%
Construction Company
13%
Outsourcing Company
9%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Ping Identity Platform vs. Symantec Siteminder and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.