

Symantec Siteminder and Ping Identity Platform are competitors in the identity and access management space. Symantec Siteminder leads in pricing and support, but Ping Identity Platform is favored for its extensive features.
Features: Symantec Siteminder offers robust access management, policy-based controls, and strong security protocols. Ping Identity Platform shines with its integration capabilities, advanced identity management features, and versatile authentication methods, making it a comprehensive security solution.
Room for Improvement: Symantec Siteminder could enhance its deployment flexibility, modernize its user interface, and expand its integration options. Ping Identity Platform may benefit from a reduction in setup costs, simplified customization processes, and improved documentation.
Ease of Deployment and Customer Service: Symantec Siteminder provides a traditional deployment model with extensive customer service support. Ping Identity Platform offers agile deployment in cloud and on-premise environments with responsive support, praised for adaptability and efficient implementation.
Pricing and ROI: Symantec Siteminder is noted for its cost-effectiveness with a more budget-friendly setup. Ping Identity Platform, despite potentially higher initial costs, is seen to deliver better long-term ROI through advanced features and scalability.
| Product | Market Share (%) |
|---|---|
| Ping Identity Platform | 5.8% |
| Symantec Siteminder | 2.7% |
| Other | 91.5% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 69 |
Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.
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