Ping Identity Platform vs Symantec Siteminder comparison

Ping Identity and Broadcom are both solutions in the Single Sign-On (SSO) category. Ping Identity is ranked #3 with an average rating of 8.2, while Broadcom is ranked #13 with an average rating of 6.6. Ping Identity holds a 7.8% mindshare in SSO, compared to Broadcom’s 2.6% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 91% of Broadcom users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,745 Views
2,815 Comparison Views

100% willing to recommend

Symantec Siteminder

Read 75 Symantec Siteminder reviews

1,548 Views
1,037 Comparison Views

91% willing to recommend

Ping Identity Platform

Symantec Siteminder

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 22, 2025

Symantec Siteminder and Ping Identity Platform compete in the identity and access management sector, offering robust security solutions. The Ping Identity Platform appears superior due to its modern features and scalability.

Features: Symantec Siteminder is recognized for providing secure Web Single Sign-On, strong access control, and efficient session management. Ping Identity Platform offers seamless integrations, advanced multi-factor authentication, and strong API security, making it ideal for modern enterprise environments.

Room for Improvement: Symantec Siteminder could improve in simplifying its deployment process, enhancing integration capabilities with modern applications, and reducing the complexity of its configuration. Ping Identity Platform could improve its user interface design, offer more detailed reporting features, and enhance its customer support response times.

Ease of Deployment and Customer Service: Symantec’s deployment model is complex and often requires experienced personnel for setup, slowing implementation. In contrast, Ping Identity Platform offers a straightforward deployment process with extensive documentation and support, enabling faster setup and integration into existing systems.

Pricing and ROI: Symantec Siteminder involves significant upfront costs but is reliable with long-term security benefits. Ping Identity Platform provides more competitive pricing suitable for modern budgets and offers a strong ROI by enhancing operational efficiency and security.

To learn more, read our detailed Ping Identity Platform vs. Symantec Siteminder Report (Updated: July 2025).

Buyer's Guide

Ping Identity Platform vs. Symantec Siteminder

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Single Sign-On (SSO)

3rd

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Authentication Systems (7th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Symantec Siteminder

Ranking in Single Sign-On (SSO)

13th

Ranking in Access Management

12th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Web Access Management (1st)

Mindshare comparison

As of July 2025, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 7.8%, down from 9.8% compared to the previous year. The mindshare of Symantec Siteminder is 2.6%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO)

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Muzi Lubisi

Senior technical Consultant at CA Africa

Improved user experience with seamless integration and easy installation

The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution."

"It is a very stable solution."

"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."

"It is a scalable solution...It is a stable solution."

"It's pretty stable as a product."

"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"I like PingFederate."

More Ping Identity Platform pros

"The solution has features that allow you to easily distinguish between protected and unprotected resources."

"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."

"It is reliable."

"It is pretty easy to learn."

"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."

"It's quite scalable."

"The single sign-on is the solution's most valuable feature"

"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."

More Symantec Siteminder pros

Cons

"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."

"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."

"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."

"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."

"The product's community has certain shortcomings that require improvement."

More Ping Identity Platform cons

"I would prefer to see their SAML integration be a more streamlined and easier interface."

"Some of the new protocols, like OAuth 2.0, could be improved."

"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."

"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."

"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."

"We would like to the OAuth be more stable, more issues being fixed rather than not."

"The support could be faster."

"The maintenance cost has increased significantly, and we are concerned about this."

More Symantec Siteminder cons

Pricing and Cost Advice

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"The tool is quite affordable."

"The product is costly."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"The pricing is neither too expensive nor too cheap."

"PingID's pricing is pretty competitive."

"Ping Identity Platform is not an expensive solution."

"The platform's value justifies the pricing, especially considering its security features and scalability."

More Ping Identity Platform pricing and cost advice

"The price is quite comparable to the other enterprise-level solutions in that market."

"The pricing is reasonable."

"I recommend conducting a PoC on every available product before choose one."

"CA solutions are generally expensive but for the customer the ROI is big."

"Symantec Siteminder is expensive; they could definitely do better on the price."

"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

"The solution's pricing is competitive."

"The licensing is fair for this solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Computer Software Company

10%

Manufacturing Company

Retailer

Financial Services Firm

31%

Insurance Company

12%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

What do you like most about Symantec Siteminder?

It's agent-based. It's convenient to deploy and integrate.

See all answers

What is your experience regarding pricing and costs for Symantec Siteminder?

My experience with pricing is that it is all good.

See all answers

What needs improvement with Symantec Siteminder?

Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...

See all answers

Comparisons

Microsoft Entra ID vs Ping Identity Platform

Compared 18% of the time

ForgeRock vs Ping Identity Platform

Compared 9% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 6% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 6% of the time

Auth0 vs Ping Identity Platform

Compared 5% of the time

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ForgeRock vs Symantec Siteminder

Compared 30% of the time

Microsoft Entra ID vs Symantec Siteminder

Compared 13% of the time

Okta Workforce Identity vs Symantec Siteminder

Compared 9% of the time

OpenText Access Manager with Managed Services vs Symantec Siteminder

Compared 5% of the time

IBM Tivoli Federated Identity Manager vs Symantec Siteminder

Compared 4% of the time

More Symantec Siteminder Competitors

Product Reports

Buyer's Guide

Ping Identity Platform

June 2025

Download Ping Identity Platform product report

Buyer's Guide

Symantec Siteminder

June 2025

Download Symantec Siteminder product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

SiteMinder, CA SSO, Layer7 SiteMinder

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo

Buyer's Guide

Ping Identity Platform vs. Symantec Siteminder

July 2025

Free Report: Ping Identity Platform vs. Symantec Siteminder

Find out what your peers are saying about Ping Identity Platform vs. Symantec Siteminder and other solutions. Updated: July 2025.

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