Ping Identity Platform vs Symantec Siteminder comparison

Ping Identity and Broadcom are both solutions in the Single Sign-On (SSO) category. Ping Identity is ranked #4 with an average rating of 8.2, while Broadcom is ranked #12 with an average rating of 6.8. Ping Identity holds a 6.4% mindshare in SSO, compared to Broadcom’s 2.5% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 91% of Broadcom users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,268 Views
2,423 Comparison Views

100% willing to recommend

Symantec Siteminder

Read 75 Symantec Siteminder reviews

1,716 Views
1,167 Comparison Views

91% willing to recommend

Ping Identity Platform

Symantec Siteminder

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 28, 2025

Symantec Siteminder and Ping Identity Platform compete in the identity and access management space. Ping Identity Platform is often perceived as the better choice due to its advanced features and perceived value.

Features: Symantec Siteminder provides robust access management, policy-based security, and seamless integration with enterprise applications. Ping Identity Platform offers comprehensive identity federation, extensive cloud integration, and adaptive authentication capabilities.

Room for Improvement: Symantec Siteminder could improve its deployment complexity, expand cloud integrations, and enhance adaptive authentication features. Ping Identity Platform can improve its initial setup cost, streamline customization processes, and extend policy-based security controls.

Ease of Deployment and Customer Service: Symantec Siteminder is recognized for a complex deployment process, balanced by helpful customer service during implementation. Ping Identity Platform provides a more streamlined deployment model and efficient customer support, making it easier to set up and maintain.

Pricing and ROI: Symantec Siteminder is generally more cost-effective for initial setup, appealing to budget-conscious buyers, but Ping Identity Platform offers higher ROI thanks to its superior features and scalability, which can justify its higher investment in the long run.

To learn more, read our detailed Ping Identity Platform vs. Symantec Siteminder Report (Updated: November 2025).

Buyer's Guide

Ping Identity Platform vs. Symantec Siteminder

November 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Single Sign-On (SSO)

4th

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Authentication Systems (7th), Data Governance (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Symantec Siteminder

Ranking in Single Sign-On (SSO)

12th

Ranking in Access Management

11th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Web Access Management (1st)

Mindshare comparison

As of November 2025, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 6.4%, down from 9.0% compared to the previous year. The mindshare of Symantec Siteminder is 2.5%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO) Market Share Distribution
Product	Market Share (%)
Ping Identity Platform	6.4%
Symantec Siteminder	2.5%
Other	91.1%

Single Sign-On (SSO)

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Muzi Lubisi

Senior technical Consultant at CA Africa

Improved user experience with seamless integration and easy installation

The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."

"The solution is stable. We haven't experienced any bugs or glitches."

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."

"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."

"The only feature we were looking for in PingID was SSO integration with our existing web app."

"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."

"The most valuable feature is multifactor authentication."

More Ping Identity Platform pros

"It is pretty easy to learn."

"The solution has features that allow you to easily distinguish between protected and unprotected resources."

"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."

"All of our applications get a point, click, and you are in, while we increase security at the same time."

"As our identity model continues to mature, probably the Federation is most valueable."

"It has the ability to authenticate and authorize users. It is the main feature for our security."

"The most valuable feature is the integration with the Active Directory."

"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."

More Symantec Siteminder pros

Cons

"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."

"We can choose a drop-down to search for which certificate we have to create, which is difficult."

"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."

"There is room for improvement in the solution, particularly in security."

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."

"The management console needs to be improved. PingID should revise it."

"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."

"The solution should allow for better integration with other platforms and the UBT."

More Ping Identity Platform cons

"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."

"While I have some integration with a few major providers, support for more would be advantageous."

"The initial setup of Symantec SiteMinder was a bit tricky. I would rate it a seven on a scale of one to ten, where ten indicates an easy setup."

"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."

"We would like to the OAuth be more stable, more issues being fixed rather than not."

"To add more value to this solution it needs to be more user-friendly."

"I'd like to see a rework of the user directory configuration."

"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."

More Symantec Siteminder cons

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."

"The product is costly."

"Ping Identity Platform is not an expensive solution."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"Ping offers flexible pricing that's not standardized."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"Ping Identity Platform is not very expensive."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

More Ping Identity Platform pricing and cost advice

"The licensing is fair for this solution."

"The solution's pricing is competitive."

"Symantec Siteminder is expensive; they could definitely do better on the price."

"The pricing is reasonable."

"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

"The price is quite comparable to the other enterprise-level solutions in that market."

"I recommend conducting a PoC on every available product before choose one."

"CA solutions are generally expensive but for the customer the ROI is big."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

Manufacturing Company

Retailer

Financial Services Firm

29%

Insurance Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	69

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

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What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

What do you like most about Symantec Siteminder?

It's agent-based. It's convenient to deploy and integrate.

See all answers

What is your experience regarding pricing and costs for Symantec Siteminder?

My experience with pricing is that it is all good.

See all answers

What needs improvement with Symantec Siteminder?

Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...

See all answers

Comparisons

Microsoft Entra ID vs Ping Identity Platform

Compared 17% of the time

ForgeRock vs Ping Identity Platform

Compared 7% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 7% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 7% of the time

One Identity Manager vs Ping Identity Platform

Compared 4% of the time

More Ping Identity Platform Competitors

ForgeRock vs Symantec Siteminder

Compared 23% of the time

Okta Workforce Identity vs Symantec Siteminder

Compared 18% of the time

Microsoft Entra ID vs Symantec Siteminder

Compared 16% of the time

Keeper Enterprise Password Manager vs Symantec Siteminder

Compared 5% of the time

More Symantec Siteminder Competitors

Product Reports

Buyer's Guide

Ping Identity Platform

October 2025

Download Ping Identity Platform product report

Buyer's Guide

Symantec Siteminder

October 2025

Download Symantec Siteminder product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

SiteMinder, CA SSO, Layer7 SiteMinder

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo

Buyer's Guide

Ping Identity Platform vs. Symantec Siteminder

November 2025

Free Report: Ping Identity Platform vs. Symantec Siteminder

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