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Ping Identity Platform vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Single Sign-On (SSO)
6th
Ranking in Access Management
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
30
Ranking in other categories
Authentication Systems (7th), Data Governance (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of May 2026, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 4.9%, down from 7.7% compared to the previous year. The mindshare of Symantec Siteminder is 3.0%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform4.9%
Symantec Siteminder3.0%
Other92.1%
Single Sign-On (SSO)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"The main reason why we use this product is to make sure that we can use our corporate account to log on to applications in the cloud, and from that perspective, it helps us in our account life-cycle management because if somebody is leaving the company, that account will be automatically deleted, which saves time."
"It provides ease of connecting all our devices."
"PingFederate is a good product but there are limitations."
"The most valuable feature is multifactor authentication."
"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It's pretty stable as a product."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"SiteMinder is an industry leading solution as everyone is using it."
"Once it works, it works really well."
"They really made life simple for the user and the user experience has improved."
"If you need the ability for just logging without buying an application and want good security, it’s an awesome solution."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"The authentication and single sign-on features of Symantec Siteminder are valuable."
"I really like the robust functionality that this solution offers, such as federation, OAuth, security, and multi-tenancy, just to name a few."
 

Cons

"There is room for improvement in the solution, particularly in security."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"The product's community has certain shortcomings that require improvement."
"PingID would benefit from a better user interface for integration."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"It has a long way to go until it is a cloud-based solution."
"The support team could work on their response time and overall competence."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"The support could be faster."
"It seems that when there's a new version, patch, or service pack, we find bugs."
"Upgrade planning is extensive and costly and involves a lot of applications, so we’d like to see that improved."
"It was complex and not at all straightforward. They really need to work on this."
"I would like to see more usability; more customer usability."
"The policy store configuration, and tuning the policy store is a bit complex in ensuring it does not corrupt."
 

Pricing and Cost Advice

"PingID's pricing is pretty competitive."
"Ping Identity Platform is not very expensive."
"The pricing is neither too expensive nor too cheap."
"Ping Identity Platform is not an expensive solution."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The tool is quite affordable."
"The product is costly."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"CA solutions are generally expensive but for the customer the ROI is big."
"I recommend conducting a PoC on every available product before choose one."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The solution's pricing is competitive."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Retailer
9%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
24%
Insurance Company
8%
Marketing Services Firm
8%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise21
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
The product is affordable and starts at 20,000 dollars/year, depending upon the license and maintenance requirement. It makes our work easier and saves a lot of time.
What do you like most about PingAccess?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingAccess?
From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering. Other than that, Ping Identity Platform has multiple products for access ma...
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Ping Identity Platform vs. Symantec Siteminder and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.