Ping Identity Platform vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Ping Identity Platform
Ranking in Single Sign-On (SSO)
3rd
Ranking in Access Management
3rd
Average Rating
8.4
Number of Reviews
19
Ranking in other categories
Authentication Systems (5th), Data Governance (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Ranking in Access Management
11th
Average Rating
8.0
Number of Reviews
69
Ranking in other categories
Web Access Management (2nd)
 

Mindshare comparison

As of June 2024, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 12.4%, down from 22.3% compared to the previous year. The mindshare of Symantec Siteminder is 1.6%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
Unique Categories:
Authentication Systems
1.3%
Access Management
2.3%
 

Featured Reviews

PD
Jan 24, 2024
Offers good support and multifactor authentication
I've been managing it in my company. I am more on the implementation side We implement the MFA feature, multifactor authentication and administrate the application. When it comes to authentication, the focus is always on security. That means using a separate device to verify the user logging in.…
GC
Mar 18, 2024
Integrate with different systems and quite easy to set up, especially for a lot of applications
It doesn't have a feature for... or maybe it has, but for modern authentication, like OAuth or OIDC. We haven't utilized that portion; we haven't really looked at it because our priority is LDAP integration. Modern authentication, like SAML-based or OAuth. But in our case with SiteMinder, we haven't utilized that portion of the feature. In future releases, I would like to see maybe some more modern authentication, OAuth, OIDC, some of these plus identity mapping… It probably already has some of this, but we would want to ask for more identity mapping. Also, development of support and compatibility to configure these, like with container-based deployments like Docker.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"We use the product to run different reports."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"It provides ease of connecting all our devices."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"This is a user-friendly solution."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The solution is easy to use for our managers."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"It is reliable."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"Symantec Siteminder Is both scalable and stable."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"You can quickly deploy the entire product with a basic config within couple of hours."
"It is very scalable. We have a very large customer base: 75 million customers."
 

Cons

"PingID would benefit from a better user interface for integration."
"The product is not customizable."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"It requires some expertise to set up and manage."
"The solution should allow for better integration with other platforms and the UBT."
"The management console needs to be improved. PingID should revise it."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"The support could be faster."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"The GUIs are not very clear, especially when integrating with other products from CA."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
 

Pricing and Cost Advice

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The pricing is neither too expensive nor too cheap."
"The product is costly."
"Ping offers flexible pricing that's not standardized."
"PingID's pricing is pretty competitive."
"I recommend conducting a PoC on every available product before choose one."
"The pricing is reasonable."
"CA solutions are generally expensive but for the customer the ROI is big."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Symantec Siteminder is expensive; they could definitely do better on the price."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
34%
Insurance Company
11%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
It doesn't have a feature for... or maybe it has, but for modern authentication, like OAuth or OIDC. We haven't utilized that portion; we haven't really looked at it because our priority is LDAP in...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Ping Identity Platform vs. Symantec Siteminder and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.