Try our new research platform with insights from 80,000+ expert users
Symantec Siteminder Logo

Symantec Siteminder pros and cons

Vendor: Broadcom
4.0 out of 5
Badge Ranked 1
1,209 followers
Post review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Symantec Siteminder is highly reliable and performs well under various operational demands.
It offers a vast range of features that effectively meet diverse customer requirements.
Symantec Siteminder supports easy integration with third-party vendors through its federation capabilities, which is essential for modern business ecosystems.
The product ensures robust security measures, particularly in user authentication and authorization, enhancing overall security infrastructure.
Symantec Siteminder is scalable, accommodating large customer bases efficiently, which is crucial for organizations with extensive user networks.

CONS

Tech support has been inadequate, leading users to seek alternatives.
There are compatibility issues that require ongoing collaboration with CA.
Federation setup is complex, especially with SSL certificates and documentation lacks critical details.
Reporting features are decentralized; users desire integrated reporting within Single Sign-On.
APIs are limited, hindering integration with new protocols like OpenID and OAuth 2.0.
 

Symantec Siteminder Pros review quotes

UA
Oct 15, 2018
The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?
it_user778665 - PeerSpot reviewer
Nov 26, 2017
Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability.
Software4a0d - PeerSpot reviewer
Nov 26, 2017
As our identity model continues to mature, probably the Federation is most valueable.
Learn what your peers think about Symantec Siteminder. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,751 professionals have used our research since 2012.
reviewer1742655 - PeerSpot reviewer
Dec 15, 2021
A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good.
it_user778593 - PeerSpot reviewer
Nov 26, 2017
Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways.
Siva Chalamarla - PeerSpot reviewer
Jul 5, 2024
It is pretty easy to learn.
it_user392583 - PeerSpot reviewer
Aug 24, 2017
It provides the breadth and the width to provide solutions for the different kinds of technologies which we have.
it_user778860 - PeerSpot reviewer
Nov 26, 2017
We almost never have outages nor see slowdowns.
it_user778935 - PeerSpot reviewer
Nov 26, 2017
If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On.
it_user778932 - PeerSpot reviewer
Nov 26, 2017
It has the ability to authenticate and authorize users. It is the main feature for our security.
 

Symantec Siteminder Cons review quotes

UA
Oct 15, 2018
CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together.
it_user778665 - PeerSpot reviewer
Nov 26, 2017
Better documentation. I went through some sessions on single sign-on for version 12.7.
Software4a0d - PeerSpot reviewer
Nov 26, 2017
I'd like to see a rework of the user directory configuration.
Learn what your peers think about Symantec Siteminder. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,751 professionals have used our research since 2012.
reviewer1742655 - PeerSpot reviewer
Dec 15, 2021
An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release.
it_user778593 - PeerSpot reviewer
Nov 26, 2017
I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product.
Siva Chalamarla - PeerSpot reviewer
Jul 5, 2024
Siteminder needs to improve its user experience.
it_user392583 - PeerSpot reviewer
Aug 24, 2017
As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role.
it_user778860 - PeerSpot reviewer
Nov 26, 2017
I would prefer to see their SAML integration be a more streamlined and easier interface.
it_user778935 - PeerSpot reviewer
Nov 26, 2017
I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later.
it_user778932 - PeerSpot reviewer
Nov 26, 2017
The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur.