We performed a comparison between Microsoft Entra ID and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."The tool's most valuable features are security and integration with other tenants."
"Overall, I think the support and the pictorial format of this web portal are very good."
"The most valuable feature of the solution is its ability to delegate roles to each individual resource, which is great."
"It is cloud based so it is always updated,"
"Entra ID can be deployed using a hybrid model for organizations with a significant on-premises presence, or in a fully cloud-based setup for those that do not."
"The security features, multi-factor authentication, and service management features are valuable."
"I like the way it communicates to the cloud."
"The scalability of the product is decent."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"Microsoft services and most familiar third-party applications are currently supported, but we can't find many other platforms that integrate with Office 365 or Azure Active Directory. Microsoft should develop connectors for different applications and collaborate more with other vendors to cover a broader range of applications."
"It would be good to have more clarity around licensing."
"I want to see more features to improve security, such as integrated user behavior analysis."
"Tech support is inconsistent."
"I would like to see a better delegation of access. For instance, we want to allow different groups within the company to manage different elements of Azure AD, but I need more granularity in delegating access."
"The ease of use regarding finding audit information for users could also be improved."
"Everything should be in one package. There are so many different packages. They need to provide guidance because there are so many features and we don't know how to implement them in our organization."
"The workflow management for registering new applications and users could be improved."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"Some of the new protocols, like OAuth 2.0, could be improved."
"The support could be faster."
Earn 20 points
Microsoft Entra ID is ranked 1st in Access Management with 190 reviews while Symantec Siteminder is ranked 17th in Access Management with 69 reviews. Microsoft Entra ID is rated 8.6, while Symantec Siteminder is rated 8.0. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and Cisco Duo, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingID and Auth0.
See our list of best Access Management vendors and best Single Sign-On (SSO) vendors.
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