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OpenText 360 for SharePoint vs WebRatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
25th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
WebRatio
Ranking in Business Process Management (BPM)
50th
Average Rating
7.0
Reviews Sentiment
5.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 0.9%, up from 0.4% compared to the previous year. The mindshare of WebRatio is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
OpenText 360 for SharePoint0.9%
WebRatio0.6%
Other98.5%
Business Process Management (BPM)
 

Featured Reviews

SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.
reviewer1485573 - PeerSpot reviewer
IT Services Consultant at a consultancy with self employed
Little coding needed and speeds development time but lacks documentation
The maintenance aspect is too heavy. Moving from one version to the other made the solution change, and not in a way that we liked. Typically there are documents about the release of new versions and a set of activities required to migrate from one to the other. This time, it was very messy. There were issues surrounding the management of the release. This could potentially be due to the fact that WebRation, in the past, had started to make some choices regarding the framework and architecture that were changed later. In the past, we'd use a strategy as the environment, as an architectural pattern for the application. Now, it's moving more on the spring framework and this initiated some change that obviously had an impact on our application. It's caused a problem with maintenance. The solution seems to have changed its approach. Now, it's more related to a federative application environment in a monolithic aspect. While the solution was interesting at one point, everything is moving towards the cloud. WebRatio should be moving also in the web approach. Currently, you have to install an environment inside the desktop. The future is the cloud. Normally with a low code environment, there is a VPN notation - maybe a WebML or FML notation. If they can move in to have an environment that has a running machine at the end, it would be great. Obviously, some components on the server-side should be deliberate. Normally it's the model you control that's step-by-step and has a very simple flow. In the digital environment, in the organization, the process is more complex. The quality of the documentation and the community surrounding the product are poor. They need to give users more documentation and build up the surrounding community. As it isn't a well-known product, it's hard to find professionals to work with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."
"The benefits that OpenText 360 for SharePoint has brought to my company include improved turnaround time."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"The collaborative environment for long-term archival or record management is great."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The initial setup isn't too complex."
 

Cons

"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."
"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"The maintenance aspect is too heavy."
 

Pricing and Cost Advice

"SharePoint uses a subscription model."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"The solution has a very complex pricing model."
"It has a reasonable price."
"Pricing is a part of the enterprise agreement that we have."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"On-premises version is expensive"
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
9%
Energy/Utilities Company
9%
Performing Arts
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
No data available
 

Questions from the Community

What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in ...
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Also Known As

Process 360, Global 360, OpenText Process 360
No data available
 

Overview

 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Unicredit Leasing, Acer, Gruppo Torinese Transporti, A2A, SET Distribuzone, Dolomiti Energia, AIM Gruppo, IFC CNA_ Amsa
Find out what your peers are saying about OpenText 360 for SharePoint vs. WebRatio and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.