OpenText 360 for SharePoint vs SoftExpert BPM comparison

OpenText and SoftExpert are both solutions in the Business Process Management (BPM) category. OpenText is ranked #20 with an average rating of 8.3, while SoftExpert is ranked #49. OpenText holds a 1.2% mindshare in BPM, compared to SoftExpert’s 0.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of SoftExpert users who would recommend it.

OpenText 360 for SharePoint

Read 17 OpenText 360 for SharePoint reviews

2,264 Views
2,173 Comparison Views

100% willing to recommend

SoftExpert BPM

Read 2 SoftExpert BPM reviews

1,095 Views
1,084 Comparison Views

100% willing to recommend

OpenText 360 for SharePoint

SoftExpert BPM

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Executive SummaryUpdated on Jun 3, 2026

OpenText 360 for SharePoint and SoftExpert BPM are products that facilitate business process management and collaboration. OpenText 360 for SharePoint tends to have the upper hand with its integration capabilities, whereas SoftExpert BPM is superior in terms of innovative features and value for its price.

Features: OpenText 360 for SharePoint integrates deeply with SharePoint, enhancing document management capabilities and supporting information governance. It allows seamless collaboration across teams. SoftExpert BPM offers a comprehensive set of features such as workflow management, process modeling, and performance analytics, aimed at automating complex business processes efficiently. SoftExpert's broader process management tools can provide greater strategic advantages.

Ease of Deployment and Customer Service: OpenText 360 leverages existing SharePoint infrastructure for deployment, resulting in straightforward implementation and strong integration support. SoftExpert BPM provides versatile deployment options across various IT environments with comprehensive customer service support, ensuring effective onboarding and addressing diverse enterprise needs.

Pricing and ROI: OpenText 360 for SharePoint offers competitive costs for organizations using SharePoint but might require additional investment for expanded capabilities. SoftExpert BPM provides substantial ROI through an inclusive pricing model covering extensive BPM features, making higher initial costs justifiable due to resultant value.

To learn more, read our detailed OpenText 360 for SharePoint vs. SoftExpert BPM Report (Updated: June 2026).

Buyer's Guide

OpenText 360 for SharePoint vs. SoftExpert BPM

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

20th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

SoftExpert BPM

Ranking in Business Process Management (BPM)

49th

Average Rating

10.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 1.2%, up from 0.5% compared to the previous year. The mindshare of SoftExpert BPM is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
OpenText 360 for SharePoint	1.2%
SoftExpert BPM	0.7%
Other	98.1%

Business Process Management (BPM)

Featured Reviews

Sasikumar Balachandran

Senior BI Lead at Cognizant

Enhancing user experience and data management with effective central repository capabilities

The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

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Andrea González

Business Consultant at ITIS

Quick deployment, high availability, and easy to use

We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."

"The fact that you can see and create something that fits your business is the most valuable thing in this platform, as it is a customizable product that fits your needs."

"The benefits that OpenText 360 for SharePoint has brought to my company include improved turnaround time."

"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."

"Overall, I would rate OpenText 360 for SharePoint as ten."

"We have manual processes, so the workflow enables us to automate a number of these processes."

"The collaborative environment for long-term archival or record management is great."

"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."

More OpenText 360 for SharePoint pros

"A complete project management suite in one integrated package."

"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."

"The most valuable feature of SoftExpert BPM is its ease of use."

Cons

"OpenText 360 is generally stable, though there are sometimes issues with document size or format."

"It is not scalable."

"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."

"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."

"Its licensing needs to be simplified. Currently, its licensing is very complex."

"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."

"The graphical user interface had to be more user-friendly. It's not as intuitive."

"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."

More OpenText 360 for SharePoint cons

"I would like for them to incorporate artificial intelligence and be more intuitive."

"The form in SoftExpert BPM should improve."

"It could do more to use all the data it collects to intelligently manage the user experience."

Pricing and Cost Advice

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"It has a reasonable price."

"SharePoint uses a subscription model."

"Pricing is a part of the enterprise agreement that we have."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"On-premises version is expensive"

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"The solution has a very complex pricing model."

"The price of SoftExpert BPM is not expensive."

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Construction Company

12%

Financial Services Firm

11%

Educational Organization

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	9

No data available

Questions from the Community

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...

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What needs improvement with OpenText 360 for SharePoint?

For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...

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What is your primary use case for OpenText 360 for SharePoint?

My project manager must be using the search capabilities of OpenText 360 for SharePoint, though I am not certain.

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Compared 18% of the time

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Compared 18% of the time

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Compared 16% of the time

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Compared 11% of the time

Oracle BPM vs SoftExpert BPM

Compared 10% of the time

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Product Reports

Buyer's Guide

OpenText 360 for SharePoint

June 2026

Download OpenText 360 for SharePoint product report

Buyer's Guide

Business Process Management (BPM)

June 2026

Download SoftExpert BPM product report

Also Known As

Process 360, Global 360, OpenText Process 360

No data available

Overview

OpenText 360 for SharePoint enhances collaboration and document management by offering seamless integration with Microsoft Teams, strong file compatibility, and customizable workflows, supporting real-time access and automation.

OpenText 360 for SharePoint provides an efficient platform for document management and workflow automation through features like metadata retrieval and version control. It offers integration with Microsoft Teams and SAP APIs, enhancing collaboration across industries. While users face challenges with licensing complexity and Office 365 integration, OpenText 360 plays a critical role in digitalizing documents and managing workflows. Despite its strong capabilities, improvements in pricing flexibility and support services are needed to elevate user experience.

What are the key features of OpenText 360 for SharePoint?

Customization: Offers flexible workflows and approval processes.
Integration: Seamless with Microsoft Teams and SAP APIs.
File Compatibility: Supports diverse file formats effortlessly.
Collaboration: Real-time document management and access.
Metadata Retrieval: Enhances document indexing and search.

What benefits should users look for in reviews?

Efficiency: Improved document management and workflow automation.
Security: Robust document retention and audit trail features.
Flexibility: Customizable workflows tailored to business needs.
Scalability: Supports high-volume document processing.
Automation: Simplified invoicing and operations through SAP APIs.

In industries like legal and utilities, OpenText 360 for SharePoint is implemented for its document management capabilities. It integrates with tools like Microsoft Teams to enable efficient workflows and digitalization processes, supporting enterprise document indexing and advanced search functions across sectors.

OpenText

SoftExpert BPM streamlines business process management through an intuitive platform that enhances operational effectiveness, supporting a wide range of industries with scalable and customizable features.

Combining robust tools for automation and process optimization, SoftExpert BPM addresses performance challenges with its comprehensive suite. It enables organizations to define, document, automate, and continuously improve processes, ensuring compliance and efficiency. Its adaptability makes it pivotal in dynamic business environments, facilitating seamless digitization of processes and fostering collaboration across teams.

What Are the Key Features of SoftExpert BPM?

Process Modeling: Offers intuitive tools for creating clear process diagrams using drag-and-drop functionality.
Workflow Automation: Automates and schedules processes to improve efficiency and reduce manual intervention.
Performance Monitoring: Tracks process performance in real-time with customizable dashboards and reports.
Integration Capability: Seamlessly connects with other enterprise systems to ensure data consistency.
Document Management: Provides secure storage and easy access to process-related documentation.

What Benefits or ROI Should Be Expected in Reviews?

Enhanced Productivity: Users report increased efficiency by reducing process cycle times and minimizing errors.
Cost Reduction: Automation features lead to decreased operational costs, highlighted in positive reviews.
Regulatory Compliance: Helps maintain adherence to regulations, reducing risks and potential penalties.
Improved Collaboration: Encourages cross-departmental communication and teamwork through process transparency.

SoftExpert BPM is instrumental in industries like manufacturing, healthcare, and finance, providing tailored solutions that address industry-specific requirements. Its application in these fields highlights the versatile approach in enhancing workflow efficiency and maintaining industry standards.

SoftExpert

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Coca Cola, CRODA, CSN, Abril, Midea Carrier

Buyer's Guide

OpenText 360 for SharePoint vs. SoftExpert BPM

June 2026

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