OpenText 360 for SharePoint vs SoftExpert BPM comparison

OpenText and SoftExpert are both solutions in the Business Process Management (BPM) category. OpenText is ranked #25 with an average rating of 8.3, while SoftExpert is ranked #52. OpenText holds a 0.9% mindshare in BPM, compared to SoftExpert’s 0.6% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of SoftExpert users who would recommend it.

OpenText 360 for SharePoint

Read 17 OpenText 360 for SharePoint reviews

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757 Comparison Views

100% willing to recommend

SoftExpert BPM

Read 2 SoftExpert BPM reviews

406 Views
406 Comparison Views

100% willing to recommend

OpenText 360 for SharePoint

SoftExpert BPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

OpenText 360 for SharePoint and SoftExpert BPM compete in digital process automation. OpenText 360 has an advantage in environments utilizing Microsoft SharePoint due to its seamless integration, while SoftExpert BPM offers comprehensive features appealing to those needing extensive functionality.

Features: OpenText 360 for SharePoint is known for integration, facilitating collaboration and document management, with strong compliance and records management. SoftExpert BPM provides advanced process modeling, workflow automation, and performance monitoring, offering robust enterprise-level process management.

Ease of Deployment and Customer Service: OpenText 360 for SharePoint is optimized for quick deployment with existing SharePoint setups, although complex configurations may require training. Its customer support is satisfactory with thorough documentation. SoftExpert BPM allows both on-premises and cloud deployments, inviting flexibility for different IT infrastructures, accompanied by responsive customer service and intensive support.

Pricing and ROI: OpenText 360 for SharePoint may incur higher initial costs due to deep integration with Microsoft's ecosystem, which can affect ROI for smaller implementations. Its value proposition grows as SharePoint centrality increases. SoftExpert BPM adopts a scalable pricing model, potentially leading to higher ROI for businesses aiming for expansive workflow automation and process control without a specific platform dependency.

To learn more, read our detailed OpenText 360 for SharePoint vs. SoftExpert BPM Report (Updated: December 2025).

Buyer's Guide

OpenText 360 for SharePoint vs. SoftExpert BPM

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

25th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

SoftExpert BPM

Ranking in Business Process Management (BPM)

52nd

Average Rating

10.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 0.9%, up from 0.4% compared to the previous year. The mindshare of SoftExpert BPM is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
OpenText 360 for SharePoint	0.9%
SoftExpert BPM	0.6%
Other	98.5%

Business Process Management (BPM)

Featured Reviews

Sasikumar Balachandran

Senior BI Lead at Cognizant

Enhancing user experience and data management with effective central repository capabilities

The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

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Andrea González

Business Consultant at ITIS

Quick deployment, high availability, and easy to use

We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."

"The fact that it allows for the internal sharing of information is very good."

"This solution has good connection and we do not need to migrate everything in order to protect the repository."

"The most valuable features are collaboration, traceability, retention of documents, and search."

"The collaborative environment for long-term archival or record management is great."

"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."

"The overall benefit I get from using this solution is developing in a more secure environment with distributed architecture and even distribution of work across resources where full control on the code and repository is required."

"Overall, I would rate OpenText 360 for SharePoint as ten."

More OpenText 360 for SharePoint pros

"A complete project management suite in one integrated package."

"The most valuable feature of SoftExpert BPM is its ease of use."

Cons

"The graphical user interface had to be more user-friendly. It's not as intuitive."

"OpenText 360 is generally stable, though there are sometimes issues with document size or format."

"The user interface could definitely be improved."

"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."

"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."

"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."

"For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface."

"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."

More OpenText 360 for SharePoint cons

"The form in SoftExpert BPM should improve."

"It could do more to use all the data it collects to intelligently manage the user experience."

Pricing and Cost Advice

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"Pricing is a part of the enterprise agreement that we have."

"The solution has a very complex pricing model."

"It has a reasonable price."

"On-premises version is expensive"

"SharePoint uses a subscription model."

"The price of SoftExpert BPM is not expensive."

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Financial Services Firm

Energy/Utilities Company

Performing Arts

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	9

No data available

Questions from the Community

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

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What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...

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What needs improvement with OpenText 360 for SharePoint?

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Comparisons

Camunda vs OpenText 360 for SharePoint

Compared 16% of the time

Bizagi vs OpenText 360 for SharePoint

Compared 15% of the time

SAP Signavio Process Manager vs OpenText 360 for SharePoint

Compared 13% of the time

CMW Tracker vs OpenText 360 for SharePoint

Compared 13% of the time

BIC Platform vs OpenText 360 for SharePoint

Compared 13% of the time

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SAP Signavio Process Manager vs SoftExpert BPM

Compared 38% of the time

Axon Ivy vs SoftExpert BPM

Compared 22% of the time

Bizagi vs SoftExpert BPM

Compared 20% of the time

MATS vs SoftExpert BPM

Compared 20% of the time

More SoftExpert BPM Competitors

Product Reports

Buyer's Guide

OpenText 360 for SharePoint

January 2026

Download OpenText 360 for SharePoint product report

Buyer's Guide

Business Process Management (BPM)

January 2026

Download SoftExpert BPM product report

Also Known As

Process 360, Global 360, OpenText Process 360

No data available

Overview

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

OpenText

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

SoftExpert

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Coca Cola, CRODA, CSN, Abril, Midea Carrier

Buyer's Guide

OpenText 360 for SharePoint vs. SoftExpert BPM

December 2025

Free Report: OpenText 360 for SharePoint vs. SoftExpert BPM

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