OpenText 360 for SharePoint vs SoftExpert BPM comparison

OpenText and SoftExpert are both solutions in the Business Process Management (BPM) category. OpenText is ranked #26 with an average rating of 8.3, while SoftExpert is ranked #52. OpenText holds a 0.5% mindshare in BPM, compared to SoftExpert’s 0.2% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of SoftExpert users who would recommend it.

OpenText 360 for SharePoint

Read 16 OpenText 360 for SharePoint reviews

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225 Comparison Views

100% willing to recommend

SoftExpert BPM

Read 2 SoftExpert BPM reviews

207 Views
52 Comparison Views

100% willing to recommend

OpenText 360 for SharePoint

SoftExpert BPM

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Executive SummaryUpdated on Dec 18, 2024

OpenText 360 for SharePoint and SoftExpert BPM compete in digital process automation. OpenText 360 has an advantage in environments utilizing Microsoft SharePoint due to its seamless integration, while SoftExpert BPM offers comprehensive features appealing to those needing extensive functionality.

Features: OpenText 360 for SharePoint is known for integration, facilitating collaboration and document management, with strong compliance and records management. SoftExpert BPM provides advanced process modeling, workflow automation, and performance monitoring, offering robust enterprise-level process management.

Ease of Deployment and Customer Service: OpenText 360 for SharePoint is optimized for quick deployment with existing SharePoint setups, although complex configurations may require training. Its customer support is satisfactory with thorough documentation. SoftExpert BPM allows both on-premises and cloud deployments, inviting flexibility for different IT infrastructures, accompanied by responsive customer service and intensive support.

Pricing and ROI: OpenText 360 for SharePoint may incur higher initial costs due to deep integration with Microsoft's ecosystem, which can affect ROI for smaller implementations. Its value proposition grows as SharePoint centrality increases. SoftExpert BPM adopts a scalable pricing model, potentially leading to higher ROI for businesses aiming for expansive workflow automation and process control without a specific platform dependency.

To learn more, read our detailed OpenText 360 for SharePoint vs. SoftExpert BPM Report (Updated: June 2025).

Buyer's Guide

OpenText 360 for SharePoint vs. SoftExpert BPM

June 2025

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Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

26th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SoftExpert BPM

Ranking in Business Process Management (BPM)

52nd

Average Rating

10.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 0.5%, down from 0.6% compared to the previous year. The mindshare of SoftExpert BPM is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Ravi Krishnan S

Head - Financial Reporting and Taxation at TVS Capital Funds

Has a strong and easy integration with Teams but the workflows could be more intuitive

OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

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Andrea González

Business Consultant at ITIS

Quick deployment, high availability, and easy to use

We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The benefits that OpenText 360 for SharePoint has brought to my company include improved turnaround time."

"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."

"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."

"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."

"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."

"The most valuable features are collaboration, traceability, retention of documents, and search."

"The fact that it allows for the internal sharing of information is very good."

"Overall, I would rate OpenText 360 for SharePoint as ten."

More OpenText 360 for SharePoint pros

"A complete project management suite in one integrated package."

"The most valuable feature of SoftExpert BPM is its ease of use."

Cons

"The platform's workflows could be more intuitive and easier to use."

"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."

"The user interface could definitely be improved."

"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."

"The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."

"The graphical user interface had to be more user-friendly. It's not as intuitive."

"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."

"Integration is an area where the solution lacks."

More OpenText 360 for SharePoint cons

"It could do more to use all the data it collects to intelligently manage the user experience."

"The form in SoftExpert BPM should improve."

Pricing and Cost Advice

"SharePoint uses a subscription model."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"On-premises version is expensive"

"The solution has a very complex pricing model."

"Pricing is a part of the enterprise agreement that we have."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"It has a reasonable price."

"The price of SoftExpert BPM is not expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Government

10%

Manufacturing Company

Legal Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

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What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.

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What needs improvement with OpenText 360 for SharePoint?

The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...

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Comparisons

SAP Signavio Process Manager vs OpenText 360 for SharePoint

Compared 100% of the time

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SAP Signavio Process Manager vs SoftExpert BPM

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Product Reports

Buyer's Guide

OpenText 360 for SharePoint

June 2025

Download OpenText 360 for SharePoint product report

Buyer's Guide

Business Process Management (BPM)

June 2025

Download SoftExpert BPM product report

Also Known As

Process 360, Global 360, OpenText Process 360

No data available

Overview

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

OpenText

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

SoftExpert

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Coca Cola, CRODA, CSN, Abril, Midea Carrier

Buyer's Guide

OpenText 360 for SharePoint vs. SoftExpert BPM

June 2025

Free Report: OpenText 360 for SharePoint vs. SoftExpert BPM

Find out what your peers are saying about OpenText 360 for SharePoint vs. SoftExpert BPM and other solutions. Updated: June 2025.

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