OpenText 360 for SharePoint and SoftExpert BPM compete in digital process automation. OpenText 360 has an advantage in environments utilizing Microsoft SharePoint due to its seamless integration, while SoftExpert BPM offers comprehensive features appealing to those needing extensive functionality.
Features: OpenText 360 for SharePoint is known for integration, facilitating collaboration and document management, with strong compliance and records management. SoftExpert BPM provides advanced process modeling, workflow automation, and performance monitoring, offering robust enterprise-level process management.
Ease of Deployment and Customer Service: OpenText 360 for SharePoint is optimized for quick deployment with existing SharePoint setups, although complex configurations may require training. Its customer support is satisfactory with thorough documentation. SoftExpert BPM allows both on-premises and cloud deployments, inviting flexibility for different IT infrastructures, accompanied by responsive customer service and intensive support.
Pricing and ROI: OpenText 360 for SharePoint may incur higher initial costs due to deep integration with Microsoft's ecosystem, which can affect ROI for smaller implementations. Its value proposition grows as SharePoint centrality increases. SoftExpert BPM adopts a scalable pricing model, potentially leading to higher ROI for businesses aiming for expansive workflow automation and process control without a specific platform dependency.
| Product | Market Share (%) |
|---|---|
| OpenText 360 for SharePoint | 0.5% |
| SoftExpert BPM | 0.3% |
| Other | 99.2% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 9 |
SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.
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