OpenText 360 for SharePoint vs SoftExpert BPM comparison

OpenText and SoftExpert are both solutions in the Business Process Management (BPM) category. OpenText is ranked #19 with an average rating of 8.3, while SoftExpert is ranked #49. OpenText holds a 1.2% mindshare in BPM, compared to SoftExpert’s 0.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of SoftExpert users who would recommend it.

OpenText 360 for SharePoint

Read 17 OpenText 360 for SharePoint reviews

1,815 Views
1,742 Comparison Views

100% willing to recommend

SoftExpert BPM

Read 2 SoftExpert BPM reviews

863 Views
854 Comparison Views

100% willing to recommend

OpenText 360 for SharePoint

SoftExpert BPM

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Executive SummaryUpdated on Dec 18, 2024

OpenText 360 for SharePoint and SoftExpert BPM compete in digital process automation. OpenText 360 has an advantage in environments utilizing Microsoft SharePoint due to its seamless integration, while SoftExpert BPM offers comprehensive features appealing to those needing extensive functionality.

Features: OpenText 360 for SharePoint is known for integration, facilitating collaboration and document management, with strong compliance and records management. SoftExpert BPM provides advanced process modeling, workflow automation, and performance monitoring, offering robust enterprise-level process management.

Ease of Deployment and Customer Service: OpenText 360 for SharePoint is optimized for quick deployment with existing SharePoint setups, although complex configurations may require training. Its customer support is satisfactory with thorough documentation. SoftExpert BPM allows both on-premises and cloud deployments, inviting flexibility for different IT infrastructures, accompanied by responsive customer service and intensive support.

Pricing and ROI: OpenText 360 for SharePoint may incur higher initial costs due to deep integration with Microsoft's ecosystem, which can affect ROI for smaller implementations. Its value proposition grows as SharePoint centrality increases. SoftExpert BPM adopts a scalable pricing model, potentially leading to higher ROI for businesses aiming for expansive workflow automation and process control without a specific platform dependency.

To learn more, read our detailed OpenText 360 for SharePoint vs. SoftExpert BPM Report (Updated: April 2026).

Buyer's Guide

OpenText 360 for SharePoint vs. SoftExpert BPM

April 2026

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Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

19th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

SoftExpert BPM

Ranking in Business Process Management (BPM)

49th

Average Rating

10.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 1.2%, up from 0.4% compared to the previous year. The mindshare of SoftExpert BPM is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
OpenText 360 for SharePoint	1.2%
SoftExpert BPM	0.7%
Other	98.1%

Business Process Management (BPM)

Featured Reviews

Sasikumar Balachandran

Senior BI Lead at Cognizant

Enhancing user experience and data management with effective central repository capabilities

The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

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Andrea González

Business Consultant at ITIS

Quick deployment, high availability, and easy to use

We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The collaborative environment for long-term archival or record management is great."

"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."

"The fact that you can see and create something that fits your business is the most valuable thing in this platform, as it is a customizable product that fits your needs."

"It is a good solution; it gives you a lot of flexibility in having a few items for basic knowledge management, it's scalable, and there are a lot of new things that can be added."

"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."

"The most valuable features are collaboration, traceability, retention of documents, and search."

"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use."

"The product has a strong and easy integration with Teams."

More OpenText 360 for SharePoint pros

"A complete project management suite in one integrated package."

"The most valuable feature of SoftExpert BPM is its ease of use."

"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."

Cons

"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."

"OpenText 360 is generally stable, though there are sometimes issues with document size or format."

"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."

"The user interface could definitely be improved."

"The platform's workflows could be more intuitive and easier to use."

"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."

"In the future, I would like to see new features in SharePoint for improved project tracking processes."

"It is not scalable."

More OpenText 360 for SharePoint cons

"It could do more to use all the data it collects to intelligently manage the user experience."

"The form in SoftExpert BPM should improve."

"I would like for them to incorporate artificial intelligence and be more intuitive."

Pricing and Cost Advice

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"The solution has a very complex pricing model."

"Pricing is a part of the enterprise agreement that we have."

"It has a reasonable price."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"On-premises version is expensive"

"SharePoint uses a subscription model."

"The price of SoftExpert BPM is not expensive."

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Financial Services Firm

11%

Comms Service Provider

Construction Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	9

No data available

Questions from the Community

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

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What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...

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What needs improvement with OpenText 360 for SharePoint?

For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...

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Compared 7% of the time

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Compared 6% of the time

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Compared 6% of the time

Agiloft Workflow and BPM vs OpenText 360 for SharePoint

Compared 6% of the time

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Compared 5% of the time

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SAP Signavio Process Manager vs SoftExpert BPM

Compared 20% of the time

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Compared 17% of the time

Bizagi vs SoftExpert BPM

Compared 14% of the time

Axon Ivy vs SoftExpert BPM

Compared 12% of the time

Oracle BPM vs SoftExpert BPM

Compared 10% of the time

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Product Reports

Buyer's Guide

OpenText 360 for SharePoint

April 2026

Download OpenText 360 for SharePoint product report

Buyer's Guide

Business Process Management (BPM)

May 2026

Download SoftExpert BPM product report

Also Known As

Process 360, Global 360, OpenText Process 360

No data available

Overview

OpenText 360 for SharePoint enhances collaboration and document management by offering seamless integration with Microsoft Teams, strong file compatibility, and customizable workflows, supporting real-time access and automation.

OpenText 360 for SharePoint provides an efficient platform for document management and workflow automation through features like metadata retrieval and version control. It offers integration with Microsoft Teams and SAP APIs, enhancing collaboration across industries. While users face challenges with licensing complexity and Office 365 integration, OpenText 360 plays a critical role in digitalizing documents and managing workflows. Despite its strong capabilities, improvements in pricing flexibility and support services are needed to elevate user experience.

What are the key features of OpenText 360 for SharePoint?

Customization: Offers flexible workflows and approval processes.
Integration: Seamless with Microsoft Teams and SAP APIs.
File Compatibility: Supports diverse file formats effortlessly.
Collaboration: Real-time document management and access.
Metadata Retrieval: Enhances document indexing and search.

What benefits should users look for in reviews?

Efficiency: Improved document management and workflow automation.
Security: Robust document retention and audit trail features.
Flexibility: Customizable workflows tailored to business needs.
Scalability: Supports high-volume document processing.
Automation: Simplified invoicing and operations through SAP APIs.

In industries like legal and utilities, OpenText 360 for SharePoint is implemented for its document management capabilities. It integrates with tools like Microsoft Teams to enable efficient workflows and digitalization processes, supporting enterprise document indexing and advanced search functions across sectors.

OpenText

SoftExpert BPM streamlines business process management through an intuitive platform that enhances operational effectiveness, supporting a wide range of industries with scalable and customizable features.

Combining robust tools for automation and process optimization, SoftExpert BPM addresses performance challenges with its comprehensive suite. It enables organizations to define, document, automate, and continuously improve processes, ensuring compliance and efficiency. Its adaptability makes it pivotal in dynamic business environments, facilitating seamless digitization of processes and fostering collaboration across teams.

What Are the Key Features of SoftExpert BPM?

Process Modeling: Offers intuitive tools for creating clear process diagrams using drag-and-drop functionality.
Workflow Automation: Automates and schedules processes to improve efficiency and reduce manual intervention.
Performance Monitoring: Tracks process performance in real-time with customizable dashboards and reports.
Integration Capability: Seamlessly connects with other enterprise systems to ensure data consistency.
Document Management: Provides secure storage and easy access to process-related documentation.

What Benefits or ROI Should Be Expected in Reviews?

Enhanced Productivity: Users report increased efficiency by reducing process cycle times and minimizing errors.
Cost Reduction: Automation features lead to decreased operational costs, highlighted in positive reviews.
Regulatory Compliance: Helps maintain adherence to regulations, reducing risks and potential penalties.
Improved Collaboration: Encourages cross-departmental communication and teamwork through process transparency.

SoftExpert BPM is instrumental in industries like manufacturing, healthcare, and finance, providing tailored solutions that address industry-specific requirements. Its application in these fields highlights the versatile approach in enhancing workflow efficiency and maintaining industry standards.

SoftExpert

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Coca Cola, CRODA, CSN, Abril, Midea Carrier

Buyer's Guide

OpenText 360 for SharePoint vs. SoftExpert BPM

April 2026

Free Report: OpenText 360 for SharePoint vs. SoftExpert BPM

Find out what your peers are saying about OpenText 360 for SharePoint vs. SoftExpert BPM and other solutions. Updated: April 2026.

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