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OpenText 360 for SharePoint vs OpenText Documentum Content Management comparison

The compared OpenText 360 for SharePoint and OpenText Documentum Content Management solutions aren't in the same category. OpenText 360 for SharePoint is ranked #27 in BPM , with an average rating of 8.3, and holds a 0.4% mindshare in the category. OpenText Documentum Content Management is ranked #2 in ECM , with an average rating of 7.6, and holds a 12.4% mindshare. Additionally, 100% of OpenText 360 for SharePoint users are willing to recommend the solution, compared to 83% of OpenText Documentum Content Management users who would recommend it.
OpenText 360 for SharePoint
Read 16 OpenText 360 for SharePoint reviews
  • 540 Views
  • 240 Comparison Views
100% willing to recommend
OpenText Documentum Content...
Read 32 OpenText Documentum Content Management reviews
  • 3,256 Views
  • 2,162 Comparison Views
83% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between OpenText 360 for SharePoint and OpenText Documentum Content Management based on real PeerSpot user reviews.

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Business Process Management (BPM)
May 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText 360 for SharePoint
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Business Process Management (BPM) (27th)
OpenText Documentum Content...
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (2nd)
 

Mindshare comparison

OpenText 360 for SharePoint and OpenText Documentum Content Management aren’t in the same category and serve different purposes. OpenText 360 for SharePoint is designed for Business Process Management (BPM) and holds a mindshare of 0.4%, down 0.7% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 12.4% mindshare, up 10.6% since last year.
Business Process Management (BPM)
Enterprise Content Management
 

Featured Reviews

Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…
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Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"The fact that it allows for the internal sharing of information is very good."
"The collaborative environment for long-term archival or record management is great."
"We have manual processes, so the workflow enables us to automate a number of these processes."
More OpenText 360 for SharePoint pros
"We like Documentum for its capacity and reliability."
"The most valuable feature is that the documents are kept secure."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The stability is very good."
"It is quite good."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
More OpenText Documentum Content Management pros
 

Cons

"The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."
"Integration is an area where the solution lacks."
"In the future, I would like to see new features in SharePoint for improved project tracking processes."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"The user interface could definitely be improved."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
More OpenText 360 for SharePoint cons
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The biggest issue for us is the price of the product."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
More OpenText Documentum Content Management cons
 

Pricing and Cost Advice

"It has a reasonable price."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"SharePoint uses a subscription model."
"On-premises version is expensive"
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"Pricing is a part of the enterprise agreement that we have."
"The solution has a very complex pricing model."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The product is expensive."
"The price is considered affordable now."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Government
10%
Manufacturing Company
9%
Legal Firm
8%
Financial Services Firm
20%
Government
12%
Computer Software Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
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What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.
See all answers
What needs improvement with OpenText 360 for SharePoint?
The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...
See all answers
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
See all answers
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
See all answers
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
See all answers
 

Comparisons

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SAP Signavio Process Manager vs OpenText 360 for SharePoint
Compared 100% of the time
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SharePoint vs OpenText Documentum Content Management Logo
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Compared 22% of the time
OpenText Content Management vs OpenText Documentum Content Management Logo
OpenText Content Management vs OpenText Documentum Content Management
Compared 17% of the time
Alfresco vs OpenText Documentum Content Management Logo
Alfresco vs OpenText Documentum Content Management
Compared 13% of the time
IBM FileNet vs OpenText Documentum Content Management Logo
IBM FileNet vs OpenText Documentum Content Management
Compared 11% of the time
Hyland OnBase vs OpenText Documentum Content Management Logo
Hyland OnBase vs OpenText Documentum Content Management
Compared 9% of the time
More OpenText Documentum Content Management Competitors
 

Product Reports

Buyer's Guide
OpenText 360 for SharePoint
May 2025
OpenText 360 for SharePoint reportDownload OpenText 360 for SharePoint product report
Buyer's Guide
OpenText Documentum Content Management
May 2025
OpenText Documentum Content Management reportDownload OpenText Documentum Content Management product report
 

Also Known As

Process 360, Global 360, OpenText Process 360
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
OpenText

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?
  • Security: Robust security features ensure content protection.
  • Metadata Management: Advanced handling of metadata enhances organization.
  • Integration: Seamless connectivity with systems like SAP and Salesforce.
  • Lifecycle Management: Comprehensive support for document lifecycles.
  • Automation Engine: Streamlined workflows through intuitive automation.
What benefits or ROI can users expect?
  • Improved Efficiency: Centralized management reduces redundancies.
  • Regulatory Compliance: Helps meet industry standards easily.
  • Scalability: Accommodates growing content volumes effortlessly.
  • Enhanced Collaboration: Facilitates document sharing and teamwork.
  • Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText
 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Buyer's Guide
Business Process Management (BPM)
May 2025
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