OpCon vs Tidal by Redwood comparison

SMA Technologies and Tidal Software by Redwood are both solutions in the Workload Automation category. SMA Technologies is ranked #8 with an average rating of 9.0, while Tidal Software by Redwood is ranked #19. SMA Technologies holds a 1.8% mindshare in WA, compared to Tidal Software by Redwood’s 4.5% mindshare. Additionally, 97% of SMA Technologies users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

Tidal by Redwood and OpCon are robust solutions competing in the automation and scheduling software category. Tidal, however, has an advantage with its advanced scheduling capabilities across complex environments and predictable pricing structure.

Features: Tidal is revered for its advanced calendaring and cross-platform scheduling, allowing flexibility across various environments. Users benefit from robust job automation that handles complex dependencies effortlessly. Its user permission segmentation adds a protective layer, enabling controlled access and preventing unauthorized actions. OpCon excels in automating repetitive tasks and offers significant self-service capabilities that empower users. It enhances integration across core systems, inviting seamless process flows that simplify operations on multiple platforms. Lastly, users cite its ability to handle and monitor tasks efficiently, reducing manual oversight significantly.

Room for Improvement: Tidal users report a complexity in learning its system, suggesting improvements in monitoring long-running jobs and enhancing reporting capabilities. Consistent browser functionality is another area of focus. The anticipated Tidal Explorer tool promises solutions for job transfer challenges. Meanwhile, OpCon users express a desire for simpler interfaces and improved integration with external systems. The ease of use for non-technical staff and the self-service module's user-friendliness also require enhancement.

Ease of Deployment and Customer Service: Both Tidal and OpCon offer strong on-premises deployment options, with Tidal also supporting hybrid and cloud settings. Tidal's technical support has seen marked improvement, producing faster response times post-Cisco, especially in North America. OpCon's learning curve is steeper, highlighting a need for comprehensive training and support resources, though its customer service is equally praised for quick resolutions and personalized support.

Pricing and ROI: Tidal's pricing model is predictable, with an enterprise agreement simplifying cost management despite higher expenses compared to competitors. This predictability aids in budgeting. OpCon's pricing, although robust, includes complex à la carte offerings that can confuse users. Both solutions are appreciated for providing significant ROI by enhancing efficiency and resource management within organizations.

To learn more, read our detailed OpCon vs. Tidal by Redwood Report (Updated: January 2026).

Buyer's Guide

OpCon vs. Tidal by Redwood

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Mindshare comparison

As of February 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.7% compared to the previous year. The mindshare of OpCon is 1.8%, down from 2.0% compared to the previous year. The mindshare of Tidal by Redwood is 4.5%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation Market Share Distribution
Product	Market Share (%)
JAMS	2.8%
OpCon	1.8%
Tidal by Redwood	4.5%
Other	90.9%

Workload Automation

Featured Reviews

reviewer2770605

Cloud Engineer at a financial services firm with 501-1,000 employees

Has streamlined complex job scheduling across scripting languages while reducing manual effort

JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.

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Jose Rivera Hernandez

Senior VP of Technology at Triangle Credit Union

Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

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Jim Gillingham

Batch Production Manager at a consultancy with 201-500 employees

Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed

The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"JAMS offers diverse scheduling capabilities for any kind of job, including Linux, PowerShell scripts, and SQL, enabling automation of jobs, which has proven beautiful after three years of usage."

"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."

"The built-in triggers are great."

"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."

"The dashboard is intuitive."

"The most valuable aspect of JAMS is its robustness."

"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."

"The planning capabilities are most valuable."

More JAMS pros

"I have been pleased with the support that we can get from the European partners. I think they are very good. All the time, when we have a question, they have an answer. It is very reassuring to have that support every day. Then, you can concentrate on your job and OpCon is just there to work. For us, it's perfect."

"We recently did a branch acquisition of another bank, though not a full bank. With that, we had to convert all of their ACH transactions. It was a very complicated product that we received from our core provider, Fiserv, for some translation programs. It was very cumbersome to run through the process, convert it out, get output files, etc. Without anyone touching it, I was able to automate the full process from pulling in the files from this other bank, converting everything needed, and posting it to our customer's account 24-hours throughout the day."

"Coming from the Control-M world, one of the things I like about OpCon is that I can sometimes do complex tasks with simple jobs."

"Previously, we would receive a file from a vendor, then we would have to go through and make changes to individual accounts in our core system. There are probably between 10 to 20 accounts any given week. It probably took around five minutes for it to run through the report and make all the changes, and that was if there was nothing complicated with all very straightforward changes. Now, that is done in 30 seconds."

"The core system is the most valuable part: being able to view the processes that we've never really been able to view as a whole before. That is super-helpful, as is being alerted when issues arise."

"I rate OpCon support 10 out of 10. I've never had a problem with them. I've always been able to get answers quickly and always seem to find a knowledgeable person to assist with any questions."

"One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."

"Thus far we have only had a few minor problems, all of which the vendor addressed quickly. We have not encountered any major problems. The product is very stable and reliable."

More OpCon pros

"We use the solution for cross-platform, cross-application workloads. That's the biggest use for us and that's the biggest advantage."

"It's the most efficient tool in doing repetitive tasks and saves a lot of time with minimum possibility of error."

"I like the fact that I have control, and I am able to monitor. If there is an issue, I would be able to respond to any jobs that may fail. With any other scheduler that I know of, a lot of times, when I have a very complex script, if there is an issue in the middle of it, I have to let the whole process fail and then figure out a way to recover from it, whereas Tidal will stop the process, and I can resolve that issue. Once I resolve the issue, I can continue the process. This is very important for invoicing, accounts payable, accounts receivable, or any kind of financial reporting. It allows you to recover from an issue much more effectively than anything else that I have seen."

"The versatility of being able to run on many different types of servers is valuable. There is also a versatility of different services that you could run jobs on. It's highly versatile. You can run a lot of different types of scripts on a lot of different types of servers. It interfaces with all of them."

"We had a number of different schedulers in this organization and we've been porting everything that was running out of these other, unrelated schedulers into this scheduler. That has afforded us the ability to set up direct dependencies between processes that couldn't talk to one another before. Over the 15 years, we've definitely gained a lot from that. What had been manual controls have become automated controls..."

"Tidal Automation software provides real-time monitoring and alerts, allowing users to track job progress and identify potential issues before they cause delays or errors."

"Tidal helps administrators and users to see the information that is relevant to them in that single pane of glass. They can see jobs running, they can see job history, and they can see job progression. If you look at alternatives like Airflow and clouds, you'd have to design your own UI to monitor the progress of the different jobs that you've created in Airflow. So Tidal is huge for us."

"Tidal Workload Automation Software provides the ability to quickly adapt to changing business requirements."

More Tidal by Redwood pros

Cons

"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."

"The search capability needs to be improved because when we try to search for a job, it's hard to do."

"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."

"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."

"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."

"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."

"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."

"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."

More JAMS cons

"The ability to retrieve information from logs in variables to display relevant information would be helpful."

"Stability is an area for improvement. There are FTP agents that run on the MCP and they are there so that we can transfer a file from the MCP to the Windows environment or vice versa. Sometimes, and nobody has been able to figure out why, it just goes down, and all of my jobs that need it are hanging or failing... It would be very helpful if they could figure out what in the world is happening with that FTP client that's on the MCP."

"The SQL database connections are the only time that we've had issues with reliability and stability of the software."

"I would like OpCon to implement a reporting feature on the dashboard that displays historical data for specific jobs. Ideally, this feature would allow us to view the past seven days or the next seven days, but with a specific focus on highlighting instances where a particular job has historically failed, particularly on Saturdays over the past year."

"The initial setup was fairly complex."

"Of course they have a RESTful API within OpCon, but they have that new web services agent that we installed because we have some SOAP APIs and we had to interact with SMA to get things running. Our developers did do some tweaks, but we have now been able to get some test jobs running, and understand how the workflow goes back and forth."

"The biggest area where there is room for improvement would be integration with their code. They've got a function for embedded scripts and it would be nice if that worked with a code or versioning management system, like GitLab."

"I would like more web-based training from SMA. That would be nice. Our primary OpCon representative is phenomenal, but we would like some training opportunities for learning on our own. When I started utilizing OpCon, the sheer breadth of it made for a very daunting task. I was almost fearful to start, not to mention fearful to go change things and possibly hinder a job."

More OpCon cons

"The product’s UI is outdated. They should work on this particular area."

"To better fit their unique needs, the solution should give more customization options."

"With the client, we have had certain issues. The user interface for Tidal is a little slow. A lot of people would love this tool if they had a faster user interface. The drill-down functionality should be much quicker than what it is pulling out now. If I fill out some data, then it takes awhile to get that data back onto the screen. It's not as fast as we were expecting."

"They can do better reporting in terms of production statistics reporting."

"One area for improvement is the command-line interface and the API to bulk-load jobs. It's a little bit kludgy, but we still manage without it. They're working on it and it's getting better all the time. In addition, the documentation for their API for creating jobs needs to be updated. It's a bit of a learning curve."

"The drill-down into details using the Graphical Views feature is a bit difficult and not that helpful. If you want to go into the details, you have to go to the Job Activity. Graphical Views is not that easy for getting that kind of information."

"I would like more involvement with the cloud."

"Tidal Automation could be further integrated with other systems used in the operation of tidal energy systems, such as weather forecasting tools, energy management systems, or asset management software."

More Tidal by Redwood cons

Pricing and Cost Advice

"There are no additional costs other than the license for Fortra's JAMS which is affordable."

"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."

"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."

"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."

"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."

"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."

"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."

More JAMS pricing and cost advice

"SMA is big on free training. They do monthly training down at their headquarter office. As long as you own the product, the only thing you pay for is your employees' travel expenses. The training is free. They are willing to train people and give them the knowledge. That way, you are equipped to do what you need to do."

"If we choose to purchase consulting hours, that is an additional cost. However, we've been lucky enough that we've not used all of our allotted consulting hours. Therefore, that is not something that we have had to purchase a lot of. The last time that we purchased consulting hours was roughly two years ago. We purchased a block of 10 for $2,500. It was $250 per hour."

"Our license is for 1000 jobs. Including support, the license and upgrades are 2000 euros a month."

"The cost is just shy of $20,000. That's for two licenses annually, production, and failover. It is a pricey solution. Comparatively speaking, you can certainly find schedulers which are cheaper. In some cases, you can find ones that are free or use free solutions. However, OpCon is by far the superior quality product, and you pay for that. This also has a cost savings associated with an FTE, so you can more than outweigh the cost of the solution if you were to reduce the staff that you have onsite. Plus, this means that you don't need to have someone during irregular hours."

"The pricing is reasonable."

"It's definitely worth the cost."

"The pricing is very reasonable."

"There are different add-ons, like the Self Service or Vision model. It all depends on what agents you have in your environment. We have a mainframe and Windows, and while I think SQL is free, SAP or anything beyond that has different connectors that might need a license."

More OpCon pricing and cost advice

"We've been able to purchase more adapters because the cost of the product has been very reasonable."

"Our annual maintenance cost is competitive for what we have and what they do."

"BMC is really expensive. The other solutions are about the same price. I think Tidal is even cheaper than the others, such as CA, Stonebranch, and JAMS."

"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."

"The solution has no hidden costs. It helps me to plan forward into the future. I know that I can add another 100 or a thousand jobs, and that's how much it will cost me today."

"The new prices that we've received seem reasonable and comparable to the marketplace."

"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."

"Their pricing seems very fair. It is more than the other solutions, but the functionality and the support are very much there. You pay for the job scheduler, and then they have certain things that are built into it, such as the FTP processes. If you then want to do JD Edwards jobs, you need an adapter. If you want to do SQL jobs, there is another adapter. Similarly, if you want to do Oracle jobs, there is an adapter. It is like there is the base and then there are the adapters for the jobs that you want to do, but it seems that's also how they pay for each of those adapters and keep them up to date."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

10%

Healthcare Company

Computer Software Company

39%

Financial Services Firm

11%

Manufacturing Company

Performing Arts

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	18

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	29
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	6
Large Enterprise	38

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

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What is your experience regarding pricing and costs for JAMS?

They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...

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What needs improvement with JAMS?

As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...

See all answers

What do you like most about OpCon?

My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and pro...

See all answers

What is your experience regarding pricing and costs for OpCon?

I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but aft...

See all answers

What needs improvement with OpCon?

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically...

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Comparisons

Control-M vs JAMS

Compared 17% of the time

AutoSys Workload Automation vs JAMS

Compared 9% of the time

Redwood RunMyJobs vs JAMS

Compared 9% of the time

Stonebranch vs JAMS

Compared 8% of the time

AppWorx Workload Automation vs JAMS

Compared 4% of the time

More JAMS Competitors

Control-M vs OpCon

Compared 19% of the time

VisualCron vs OpCon

Compared 10% of the time

IBM Workload Automation vs OpCon

Compared 10% of the time

Fortra's Automate vs OpCon

Compared 8% of the time

AppWorx Workload Automation vs OpCon

Compared 4% of the time

More OpCon Competitors

MuleSoft Anypoint Platform vs Tidal by Redwood

Compared 22% of the time

Control-M vs Tidal by Redwood

Compared 12% of the time

Automic Automation vs Tidal by Redwood

Compared 8% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 6% of the time

VisualCron vs Tidal by Redwood

Compared 2% of the time

More Tidal by Redwood Competitors

Product Reports

Buyer's Guide

JAMS

January 2026

Download JAMS product report

Buyer's Guide

OpCon

January 2026

Download OpCon product report

Buyer's Guide

Tidal by Redwood

January 2026

Download Tidal by Redwood product report

Also Known As

No data available

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Interactive Demo

JAMS Software

Demo not available

SMA Technologies

Demo not available

Tidal Software by Redwood

Overview

JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.

Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.

What are JAMS's key features?

Automation & Scheduling: Flexible automation helps manage complex job schedules efficiently.
Integration: Connects seamlessly with platforms like SQL Server, SAP, and Python for diverse applications.
Centralized Job Management: A unified interface for handling thousands of jobs daily.
Dependency Management: Supports complex workflows with efficient dependency tracking.
Insightful Logging: Provides detailed logs and notifications for precise task execution.

What benefits should users look for in JAMS reviews?

Enhanced Productivity: Automates repetitive tasks, freeing up resources for strategic initiatives.
Scalability: Flexible licensing models grow with business size and needs.
Efficient Workflow Automation: Streamlines job orchestration across environments.
Responsive Support: Helps ensure smooth operations with quick troubleshooting.

In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.

JAMS Software

OpCon enhances automation with features like auto-scheduling and Corelation KeyStone integration, empowering users with self-service capabilities. Its intuitive interface and flexibility boost productivity, providing reliable automation and efficient file transfers.

OpCon is a powerful automation platform known for streamlining operations through features like auto-scheduling and robust integration capabilities. It facilitates seamless automation, allowing users to execute tasks without direct environment access and simplifies job dependencies. Users benefit from self-service capabilities, which enable easy task execution by non-IT staff, reducing errors and human intervention. With its modern interface, OpCon supports efficient file transfers and integrates effectively with multiple systems, enhancing productivity. While offering significant scalability, OpCon users suggest improvements in web functionality, script-writing, and graphical displays, along with enhancements in user authorization and notification systems. There is also a need for better template management, clearer logging, improved mobile accessibility, and expanded training resources.

What are OpCon's Key Features?

Auto-scheduling: Efficiently automates task scheduling.
Corelation KeyStone Integration: Allows for automation without direct environment access.
Self-service Capabilities: Enables non-IT users to execute tasks with ease.
Modern Interface: Simplifies job dependencies and task management.
File Transfers: Supports secure and efficient file management.
Flexibility: Integrates with diverse systems to boost productivity.

What ROI Can Users Expect?

Increased Productivity: Automation reduces manual task dependency.
Error Reduction: Streamlined processes minimize human intervention.
Scalability: Supports growing business needs effectively.
Time Savings: Frees up resources for strategic initiatives.

OpCon is widely used in industries like financial services, where automation and scheduling tasks are critical. Financial institutions rely on OpCon for core processing tasks, including reporting, automated workflows, and vendor file exchanges. The platform handles high volumes of jobs across platforms, ensuring efficient operations and reducing reliance on manual processes.

SMA Technologies

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust

Information Not Available

Buyer's Guide

OpCon vs. Tidal by Redwood

January 2026

Free Report: OpCon vs. Tidal by Redwood

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