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Control-M vs JAMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Control-M enhances efficiency and reduces costs by automating operations, increasing productivity, and supporting large enterprise centralization.
Sentiment score
8.9
JAMS streamlines operations, reduces costs, enhances scalability, improves productivity, and allows developers to focus on development tasks.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
It has reduced the total cost of ownership by 30% to 40%.
 

Customer Service

Sentiment score
7.4
Control-M's support is praised for responsiveness and expertise, though complex cases need better communication and troubleshooting efficiency.
Sentiment score
9.6
JAMS customer service is praised for responsiveness, knowledge, and helpfulness, with high ratings despite occasional delays in support.
The technical support is very polite, helpful, and available 24/7.
If something fails at 3 AM in the morning, you need to fix it and get it back up and working really quickly.
The immediate acknowledgment and solutions provided by BMC's support team make it stand out compared to other tools.
Their response is prompt, exemplifying how support should be.
They are very quick to respond depending on the issue's severity.
 

Scalability Issues

Sentiment score
7.7
Control-M is praised for scalability and robust functionality, though cost may be a concern for some enterprises.
Sentiment score
6.0
JAMS scales well for large businesses, handling high job volumes efficiently, with flexible licensing and robust failover capabilities.
It can absorb more workload wherever needed.
As the workload on Control-M increases, its scalability is much higher.
I would rate it a nine out of ten for scalability.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
 

Stability Issues

Sentiment score
7.7
Control-M is highly reliable with minimal glitches, praised for prompt support, regular updates, and high user satisfaction.
Sentiment score
7.8
JAMS is highly stable and reliable, with minimal issues, widely trusted for mission-critical operations across diverse conditions.
The downtime is higher compared to AWS.
The testing and development phases need to be more rigorous before releasing patches.
The stability of the Helix Control-M solution is good.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Being on the new version, there's been zero downtime.
 

Room For Improvement

Control-M needs upgrades in analysis, reporting, interface, cost, monitoring, scalability, and integration for better usability and competitiveness.
JAMS needs better search, intuitive interface, enhanced documentation, error messaging, database support, source control, and C# developer resources.
They could provide more documentation and tutorials to make the initial setup easier to understand.
There should be an automation system for developers to set it up more easily and quickly.
What they've done about scheduling, other people are still trying to figure out.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
A major improvement would be the integration of AI to help us accomplish various tasks.
 

Setup Cost

Control-M is costly but valued by enterprises for robust features, especially in banking and healthcare, with complex licensing.
JAMS offers cost-effective, flexible licensing with scalable options, remaining more affordable than competitors despite recent pricing changes.
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Pricing is generally affordable, though some features cost a bit more.
The best cell phone will always be more expensive.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
 

Valuable Features

Control-M enhances enterprise operations with automation, seamless integration, cross-platform support, and advanced features for reliable, scalable workload management.
JAMS offers flexible scheduling, automation, robust monitoring, and cross-platform support, enhancing productivity with seamless notifications and custom integrations.
Automation is more advanced, deployment is fast, and version control has been simplified.
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
Control-M provides workflow orchestration, including scheduling, deploying, managing, and monitoring workflows.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
 

Categories and Ranking

Control-M
Ranking in Workload Automation
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
122
Ranking in other categories
Process Automation (2nd), Managed File Transfer (MFT) (4th)
JAMS
Ranking in Workload Automation
5th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Workload Automation category, the mindshare of Control-M is 21.4%, down from 26.4% compared to the previous year. The mindshare of JAMS is 2.0%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Ujjwal Sachdeva - PeerSpot reviewer
Efficient automation and boosted workflow but needs better integration methods
Control-M is a bit faster compared to other solutions. The job and coding are easier. Also, my DevOps and Ops teams work collaboratively with it, enhancing its efficiency. The workflow is much easier compared to the ACS services we were using. Automation is more advanced, deployment is fast, and version control has been simplified.
Patrick Norton - PeerSpot reviewer
Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
7%
Insurance Company
7%
Computer Software Company
18%
Financial Services Firm
14%
Healthcare Company
9%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
Its cost can be more competitive. One of the main things customers look at is the cost. It's not affordable. The cost is very high, according to my customers. The licensing cost is very high, and t...
What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
What needs improvement with JAMS?
A major improvement would be the integration of AI to help us accomplish various tasks. AI could assist in simplifying operations and could potentially enhance the tool's capabilities.
 

Comparisons

 

Also Known As

Control M
No data available
 

Overview

 

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Find out what your peers are saying about Control-M vs. JAMS and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.