We performed a comparison between Control-M and Fortra's JAMS based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Control-M offers valuable features such as Managed File Transfer, credentials vault, integration capabilities, Role-Based Administration, file transfer integration, and forecasting. Fortra's JAMS provides job dependency tracking, automation capabilities, warnings and notifications, PowerShell integration, ease of use, centralized management, auditing capability, and extensibility through custom execution methods.
Control-M can improve in areas such as enhancing microservices and API integration, addressing bugs in the web interface, developing a lighter web version, and integrating with third-party tools. Fortra's JAMS could use improvement in terms of intuitiveness, search capability, browser version, source control features, documentation, ACL clarity, connectivity issues, notifications, and compliance with the GPG program.
Service and Support: Control-M's customer service is divisive. Some customers have praised the support team for being prompt and knowledgeable. However, others have expressed their dissatisfaction with the slow response. Fortra's JAMS customer service has been consistently well-reviewed. Customers appreciate the team's responsiveness and expertise.
Ease of Deployment: Users found it easy to install the software for Control-M. Fortra's JAMS had a relatively quick and simple setup process, with users following instructions on the webpage. Some manual conversion of jobs and scripts was required for Control-M, however, once set up, it became the heart of operations. Upgrades and migrations for Control-M were smooth. Some users of Fortra's JAMS had minor challenges during setup but were able to seek assistance from JAMS support.
Pricing: Control-M is seen as having high setup costs due to additional expenses like infrastructure and salaries. Pricing and licensing can be confusing and are important factors for users to consider. In contrast, Fortra's JAMS is praised for its fair and reasonable pricing. It offers unlimited licensing and scalability options, making it a cheaper alternative compared to products like Tivoli and Control-M.
ROI: Control-M has proven to be more cost-effective and efficient, with reduced job duration and improved data management. It also offers centralized connection profiles and automation. Fortra's JAMS has saved time, increased productivity, and provided cost-effectiveness.
Comparison Results: Control-M is the favored choice when comparing it to Fortra's JAMS. Users appreciate Control-M for its user-friendly and efficient setup process, useful integrated guides and instructional videos, seamless agent upgrades with no downtime, and valuable features like Managed File Transfer and Role-Based Administration.
"It has a very good GUI. We can search for a job very easily. The web interface, user account creation, and access control are very good. From an access control point of view, we can provide access to as many users as we want. A second group of users can be given a certain number of features, according to the requirements. The web interface is very easy for end users to login and use. A lot of features have been added, e.g., adding jobs. They can add jobs to their stuff, whatever they want, then get it validated by the scheduling team and work it into production."
"It is very stable. We hardly get calls in respect to issues on Control-M, particularly on version 9.0.19."
"The initial setup is largely straightforward."
"The feature we use most in Control-M is related to the file transfer module. It is quite advanced compared to the other tools like Automate, etc. The new version which has come of same MFT has a lot of advanced features which makes it very easy to work with. There is less need for written programs and more GUI-based stuff."
"Automation of the batch jobs is the most valuable feature."
"Its compatibility with the new technologies and platforms, like the Google Cloud or Amazon, is the most valuable. Its console allows us to view the duration and execution of a process. It is also very easy to use and easy to implement."
"The unified view where you can define, orchestrate, and monitor applications, workflows, and data pipelines is important because we have more than one team working on Control-M. We have a support team, a job-creation team, and a SAP team. We can all work together on it. It avoids anyone from working on his part and not using the latest modifications."
"We value Control-M mainly for the ability to control multiple nodes in a coordinated manner. Control-M has the ability to really coordinate across a lot of nodes."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"The product is easy to use."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"While they have a very good reporting facility, the reports that I'm asked to produce, a lot of times aren't necessarily what we need."
"I think it's slightly expensive but at the same time it's a good product."
"The reporting functionality needs a lot of work. We have faced problems with different versions where we run the right report, but it gives us blank entries. Then, when we run the same report again, it gives the correct data."
"The Control-M API does not support SQL database-type jobs, where a job has been configured to use the SQL catalog to locate SSIS."
"I am unsure if Control-M is compliant with Microsoft Azure environment integrations. We have some clients in Azure environments. Specifically, in Canada, government agencies and nonprofits mostly use Microsoft Azure."
"Control-M doesn't have any dynamic reporting facilities or features."
"They can improve their interface."
"With the current version update, I'm not sure why we needed a separate database upgrade. Why not put it all in one package? Previously, you could do it either via a manual upgrade or an in-place upgrade but it wasn't separate."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."
"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
Control-M is ranked 1st in Workload Automation with 110 reviews while Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews. Control-M is rated 8.8, while Fortra's JAMS is rated 9.0. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation, whereas Fortra's JAMS is most compared with Tidal by Redwood, AutoSys Workload Automation, Redwood RunMyJobs and VisualCron. See our Control-M vs. Fortra's JAMS report.
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