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JAMS vs Redwood RunMyJobs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Redwood RunMyJobs
Ranking in Workload Automation
12th
Average Rating
9.6
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Workload Automation category, the mindshare of JAMS is 2.1%, up from 1.5% compared to the previous year. The mindshare of Redwood RunMyJobs is 8.7%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.1%
Redwood RunMyJobs8.7%
Other89.2%
Workload Automation
 

Featured Reviews

Patrick Norton - PeerSpot reviewer
Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
MaheshKumar6 - PeerSpot reviewer
Future-proof and powerful with great support
Improvements include: 1) Cost of the Software. Redwood is more expensive than most of the other Automation Software available today; they could make it budget-friendly. 2) It has limited reporting features. Some basic reporting features are missing. 3) There is no option to extract data in Excel. This feature could help in finding errors in the data. 4) Integration with ServiceNow is not supported. 5) The cloud platform compatibility is not up to the mark. 6) Security standards need to be improved. 7) Handling failure is not great; the workflow stops when a job fails and human intervention is required. 8) Configuration and set-up are difficult for someone with less coding knowledge. 9) They need to provide more documentation to assist new users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."
"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"Redwood is of value to our organization due to of its ease of use and the ability to automate and orchestrate any platform that we utilize today."
"This program works with every browser."
"Multi-platform scheduling makes it easier this way rather than accessing one platform at a time."
"Its monitoring and alerting features are what I found the most valuable."
"The best feature I love about Redwood is the real-time event monitoring and alerting."
"Installing and configuring Redwood agents are easy, and scheduling jobs on Redwood helps in triggering the batches as per business requirements."
"REL expressions are quite helpful for setting up the preconditions."
"Error handling and the recovery feature ensure that my job processes are not stopped if any error occurs."
 

Cons

"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"I want JAMS to implement a global search function."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"JAMS notifications for hung jobs could be improved."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"Redwood automation software could be made more user-friendly and intuitive, making chores and automation processes easier for users to complete."
"We'd like to see an integration with ServiceNow to raise the tickets/incidents in ServiceNow."
"Enhancing the user interface would make it more appealing to new users with limited technical knowledge."
"The user interface of Redwood can be improved a bit to make it more user-friendly and interesting."
"Currently, our developers aren't able to access their own objects in the user acceptance testing server and production system server as they are assigned the developer access role, which is kind of a solid role, and no changes or additions can be made to it."
"It lacks some of the common reporting features. I'm a bit surprised that there aren't some standard reports to be able to extract any data on usage. They've described to us that customers have different reporting needs, so they let them develop those, but reporting is a common need. It would be helpful to have it as part of the solution."
"The reports are downloaded in .CAR file format, which makes it difficult to convert to an Excel file."
"Having a graphical user interface for the dashboard would be great."
 

Pricing and Cost Advice

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"This is a good product at a fair price."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"It's expensive, to be honest, but it does the job."
"The product is reasonably priced, and we don't have any add-ons."
"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"It initially surprised me because we went from an application that was priced by connection to agents/the number of agents to an application that was priced based on the number of job executions. At that time, many of the products we looked at were also priced on job execution. That seems to be more common in the business or in the vendors that provide solutions out there, but that was probably our biggest difference."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
8%
Healthcare Company
8%
Financial Services Firm
17%
Manufacturing Company
11%
Computer Software Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise17
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise55
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
What needs improvement with JAMS?
A major improvement would be the integration of AI to help us accomplish various tasks. AI could assist in simplifying operations and could potentially enhance the tool's capabilities.
What advice do you have for others considering Redwood Software - Workload Automation Edition?
Even though it is highly-priced, it is a go to SAP product. I rate the overall solution an eight out of ten.
What do you like most about Redwood RunMyJobs?
We can achieve anything that anything that we would like to do. In SAP, it's not generally possible with just with SAP. So we have solution manager as an option, but run by job.
What needs improvement with Redwood RunMyJobs?
Price-wise, it is not affordable. When we compare with other industry-leading software and even the same scale, there are certain software that can compete with Redwood, but Redwood is very highly ...
 

Also Known As

No data available
Redwood Software - Workload Automation Edition, Redwood Business Process Automation - Workload Edition, RunMyJobs, Redwood RunMyJobs
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
AMD, American Home Shield, Avaya, Burberry, Centrica, City of Dallas, The Container Store, Core & Main, Daikin, Dart Containers, Deere, Energizer, Epson, Halliburton, Keen Foodware, National Gypsum, Rockport Group, Ryder, Technicolor, The University of Michigan, Virgin Money, Whitbread
Find out what your peers are saying about JAMS vs. Redwood RunMyJobs and other solutions. Updated: September 2025.
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