MuleSoft Anypoint Platform vs Tidal by Redwood comparison

Salesforce and Tidal Software by Redwood are both solutions in the Workload Automation category. Salesforce is ranked #4 with an average rating of 8.0, while Tidal Software by Redwood is ranked #12 with an average rating of 9.2. Salesforce holds a 6.1% mindshare in WA, compared to Tidal Software by Redwood’s 3.9% mindshare. Additionally, 92% of Salesforce users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

MuleSoft Anypoint Platform

Read 58 MuleSoft Anypoint Platform reviews

1,608 Views
926 Comparison Views

92% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

2,402 Views
646 Comparison Views

97% willing to recommend

MuleSoft Anypoint Platform

Tidal by Redwood

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

MuleSoft Anypoint Platform and Tidal by Redwood are leading products in the field of API management and workload automation respectively. MuleSoft has the upper hand in API management due to its vast connector offerings and ease of use, while Tidal shines in scheduling and automation.

Features: MuleSoft Anypoint Platform supports sophisticated API management and integration with extensive connector offerings, facilitating easy API development. It provides iPaaS and on-premise ESB capabilities and is known for its API Manager which includes out-of-the-box policies for security. Tidal by Redwood excels in job scheduling and workload automation, characterized by robust user permissions and its capacity for task automation across different systems. It offers a single pane of glass view for managing workstreams and includes integration capabilities with other systems.

Room for Improvement: MuleSoft needs to enhance its runtime management and simplify the complex pricing model. Improvements in high-volume data support are also needed. Meanwhile, Tidal has interface usability challenges and needs to improve advanced analytics and integration capabilities. Faster release cycles and improved UI intuitiveness would greatly benefit Tidal customers.

Ease of Deployment and Customer Service: MuleSoft Anypoint Platform is flexible in deployment across various cloud environments. However, it needs improvements in support turnaround times. Tidal offers primarily on-premises deployment and is known for its dedicated client-centric support model, appreciated for direct customer service levels. Both platforms show strengths in customer responsiveness.

Pricing and ROI: MuleSoft Anypoint Platform is considered expensive with complex licensing, affecting the ROI for small to medium businesses, though it offers strong returns for enterprise use focused on microservices and API management. Tidal by Redwood provides a clear and straightforward licensing model, perceived as more affordable, which contributes to a favorable ROI across various organization sizes. Both offer significant ROI within their specialized domains.

To learn more, read our detailed MuleSoft Anypoint Platform vs. Tidal by Redwood Report (Updated: June 2025).

Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MuleSoft Anypoint Platform

Ranking in Workload Automation

4th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (3rd), Business-to-Business Middleware (1st), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)

Tidal by Redwood

Ranking in Workload Automation

12th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Workload Automation category, the mindshare of MuleSoft Anypoint Platform is 6.1%, up from 0.7% compared to the previous year. The mindshare of Tidal by Redwood is 3.9%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Tolulope A. Adeniji

Retired at a educational organization with 11-50 employees

Provides application integration and reduces time and effort during upgrades

One of the most valuable aspects was its impact on reducing time and effort during upgrades. Previously, SAP upgrades required significant coordination with multiple teams. Now, thanks to our streamlined integration approach, the SAP team interacts primarily with the integration team. When changes are needed, we simply create a new version. This allows application teams to migrate gradually from the old version to the new one, without extensive involvement from the SAP team. Moreover, our approach has improved reliability by eliminating duplicated efforts. Previously, different teams would often duplicate data sets due to inefficiencies in data naming conventions. We centralized data integration, ensuring that all applications use the same data set.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is quite easy because the solution has a good interface through which the configuration, mapping, and so on can be done."

"It's easy to use and comes as a bundle package with the Anypoint Platform, removing the need for any complex setup."

"The solution's deployment and proxy processes are very good."

"The product is very user-friendly."

"Mule works very well with Salesforce and CRMs."

"Initial setup was very straightforward. Deployment is a cakewalk."

"The solution is scalable, and its performance is quite good."

"MuleSoft's integration with Salesforce products makes it a preferred choice for those setups."

More MuleSoft Anypoint Platform pros

"Tidal Workload Automation Software provides the ability to quickly adapt to changing business requirements."

"It has been super stable. There are no complaints on stability. We would not be using it if Tidal wasn't stable."

"Especially in the newer versions of Tidal, the segmentation of user permissions enables us to give people operator permissions for their jobs, to rerun jobs, but view-only for other groups' jobs. We're able to keep people from hurting themselves or other groups accidentally. The permissioning is really good."

"Tidal Automation software provides real-time monitoring and alerts, allowing users to track job progress and identify potential issues before they cause delays or errors."

"It's easy to use and easy to administer, and it's very flexible."

"I like the fact that I have control, and I am able to monitor. If there is an issue, I would be able to respond to any jobs that may fail. With any other scheduler that I know of, a lot of times, when I have a very complex script, if there is an issue in the middle of it, I have to let the whole process fail and then figure out a way to recover from it, whereas Tidal will stop the process, and I can resolve that issue. Once I resolve the issue, I can continue the process. This is very important for invoicing, accounts payable, accounts receivable, or any kind of financial reporting. It allows you to recover from an issue much more effectively than anything else that I have seen."

"The feature that I find to be valuable, as I'm working with other folks, is the ability to cross-schedule across platforms, and the flexibility that comes with that."

"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."

More Tidal by Redwood pros

Cons

"The solution is very expensive. They need to work on the pricing."

"Mule Anypoint Platform could improve by having better integration with MDM. There are challenges when doing the interaction at this time."

"When we are integrating with other applications, readily available connectors make it easy. However, when it comes to external applications, connectivity isn't as straightforward."

"Technical support needs to be improved, especially when you need help with more technical aspects of the solution."

"Lacks intelligent management data and intelligent mappings."

"It's extremely expensive to change things in Anypoint MQ. There's also this issue of slow output of messages, and that needs to be improved."

"Code quality, Code Security, SaaS, and DaaS security, can all be improved."

"It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features. Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution. It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur."

More MuleSoft Anypoint Platform cons

"I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful."

"The job failure alerts can be updated with more details for better troubleshooting."

"The drill-down into details using the Graphical Views feature is a bit difficult and not that helpful. If you want to go into the details, you have to go to the Job Activity. Graphical Views is not that easy for getting that kind of information."

"When we patch to the next version, there is often a little thing that breaks. It has rarely been a big deal, but I always seem to have to follow up on one tiny issue. It would help if they had some better QA testing of their patches."

"Understanding and using Tidal Automation could be overwhelming for someone with minimal programming language."

"For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have."

"They can do better reporting in terms of production statistics reporting."

"The product’s UI is outdated. They should work on this particular area."

More Tidal by Redwood cons

Pricing and Cost Advice

"The product comes complete at one set price including support."

"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."

"The solution is the priciest in the market which is an issue for some clients."

"MuleSoft Anypoint Platform really needs to work on its pricing model because it's very complicated."

"Mule Anypoint Platform pricing is slightly higher compared to Dell Boomi."

"Making changes in Anypoint MQ is expensive."

"I rate the product price a nine on a scale of one to ten, where one is cheap, and ten is expensive."

"The tool is heavily bundle-priced. I rate the solution’s pricing five on a scale of ten, where one is expensive, and ten is cheap."

More MuleSoft Anypoint Platform pricing and cost advice

"There are project, system, and server costs. Some of the things that they are doing is introducing new products. They are introducing what they call their Repository, which is a way for you to move a job. That doesn't cost anything to us, because it is reusing a tool called Transporter. The repository is the successor to Transporter, so we already own it and are sort of grandfathered in. But that new product requires a server and database, so now we have to go out and get a server and database. So, there is a cost there."

"Our annual maintenance cost is competitive for what we have and what they do."

"Our licensing model for Tidal is on an annual basis. It is very good and works well for us. Tidal's licensing is very transparent and simple. It lets you know, for the amount you use, that's the price that you pay. So, we buy X number of licenses, and we know that this is where we are. I'm very happy with that. I saw the licensing modules on other platforms, and I didn't like them. Other companies and solutions would calculate the connections, adapters, and instances. I think that's the reason that BMC was pretty expensive: They just didn't understand what our needs are."

"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."

"...it is a pretty affordable scheduler tool that lets us do a lot. You get a lot of bang for the buck... The licensing model is hugely flexible."

"The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices."

"This solution is a bit expensive in the current world where everybody is trying to cut down on certain things."

"BMC is really expensive. The other solutions are about the same price. I think Tidal is even cheaper than the others, such as CA, Stonebranch, and JAMS."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Educational Organization

13%

Financial Services Firm

12%

Manufacturing Company

Financial Services Firm

22%

Manufacturing Company

13%

Computer Software Company

11%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

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How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

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What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

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What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

Comparisons

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Compared 22% of the time

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Compared 8% of the time

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Compared 7% of the time

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Compared 7% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

MuleSoft Anypoint Platform

May 2025

Download MuleSoft Anypoint Platform product report

Buyer's Guide

Tidal by Redwood

May 2025

Download Tidal by Redwood product report

Also Known As

Data Integrator, Anypoint MQ

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Overview

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Salesforce

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Information Not Available

Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

June 2025

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