MuleSoft Anypoint Platform vs Tidal by Redwood comparison

Salesforce and Tidal Software by Redwood are both solutions in the Workload Automation category. Salesforce is ranked #8 with an average rating of 8.1, while Tidal Software by Redwood is ranked #6 with an average rating of 9.6. Salesforce holds a 6.0% mindshare in WA, compared to Tidal Software by Redwood’s 3.9% mindshare. Additionally, 92% of Salesforce users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

MuleSoft Anypoint Platform

Read 58 MuleSoft Anypoint Platform reviews

1,330 Views
853 Comparison Views

92% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

2,585 Views
1,090 Comparison Views

97% willing to recommend

MuleSoft Anypoint Platform

Tidal by Redwood

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

MuleSoft Anypoint Platform and Tidal by Redwood compete in the integration solutions category, with MuleSoft having a broader scope in features, while Tidal has an edge in automation. MuleSoft's comprehensive integration and API management capabilities give it an advantage in versatility.

Features: MuleSoft Anypoint Platform offers API management, integration on CloudHub with a wide range of connectors, and comprehensive monitoring. It facilitates rapid API development and supports various deployment models. Tidal by Redwood excels in job scheduling, cross-platform compatibility, and workload automation, reducing manual tasks while enhancing operational efficiency.

Room for Improvement: MuleSoft could improve on its pricing complexity and low-code options; it also requires better runtime management and support documentation enhancement. Tidal by Redwood needs to enhance its user interface intuitiveness, reporting capabilities, and clearer guidance for initial setup. Better cloud integration and flexibility in monitoring are desired.

Ease of Deployment and Customer Service: MuleSoft supports diverse deployment models including public, private, and hybrid clouds, offering flexibility. Its customer support has varied feedback, occasionally noting response time issues. Tidal primarily supports on-premise deployment but is praised for its responsive customer service, including detailed engagement and proactive issue resolution.

Pricing and ROI: MuleSoft is perceived as having high pricing, particularly for smaller businesses, but offers robust features. Its ROI depends on effective implementation across enterprise operations. Tidal offers straightforward pricing with flexible licensing options, leading to transparent costs, and is viewed as affordable, serving diverse enterprise needs without surprise expenses.

To learn more, read our detailed MuleSoft Anypoint Platform vs. Tidal by Redwood Report (Updated: April 2025).

Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MuleSoft Anypoint Platform

Ranking in Workload Automation

8th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)

Tidal by Redwood

Ranking in Workload Automation

6th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Workload Automation category, the mindshare of MuleSoft Anypoint Platform is 6.0%, up from 0.7% compared to the previous year. The mindshare of Tidal by Redwood is 3.9%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Vijay Subramanyam

Delivery Head at cblsolutions

Robust, reliable, and stable, ensuring high availability for critical integrations

I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The monitoring capabilities of this product are very good because of the feedback it supplies in statistics."

"The solution is very scalable with solid performance and the capability of extending it using any custom Java in case you don't have anything out of the box. MDP is strong. It is good compared to other products regarding its capabilities in managing or orchestrating the issue load."

"Messaging and queueing solution that has good stability and scalability. It can be used for a variety of messaging types."

"The most valuable features of the Mule Anypoint Platform are the Flex Gateway, API management, easy-to-use, and connectors. Additionally, they are coming out with improvements to the solution when required."

"MuleSoft's integration with Salesforce products makes it a preferred choice for those setups."

"It can scale."

"Good interface, simple to use and stable."

"The tool is very capable and offers a high performance. The tool supports batch processing and ETL processing."

More MuleSoft Anypoint Platform pros

"It has been super stable. There are no complaints on stability. We would not be using it if Tidal wasn't stable."

"The first, big thing that we got out of using Tidal Workload Automation was having a centralized view of the status of all of our batch processes across all these systems... We can look into the schedule at any given time and see if things are running on track or if they are falling behind. We can also see if something failed."

"Tidal integrates with other third-party systems, which makes it easy to connect and exchange data."

"Tidal Automation’s most valuable feature is customization. It can work and connect with any app."

"I like the fact that I have control, and I am able to monitor. If there is an issue, I would be able to respond to any jobs that may fail. With any other scheduler that I know of, a lot of times, when I have a very complex script, if there is an issue in the middle of it, I have to let the whole process fail and then figure out a way to recover from it, whereas Tidal will stop the process, and I can resolve that issue. Once I resolve the issue, I can continue the process. This is very important for invoicing, accounts payable, accounts receivable, or any kind of financial reporting. It allows you to recover from an issue much more effectively than anything else that I have seen."

"The Graphical Views feature is also very good for helping us to understand a job stream. It's great for providing a visual overview of the status of a workflow, especially the Critical Path view. That is one of our favorites."

"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."

"Tidal helps administrators and users to see the information that is relevant to them in that single pane of glass. They can see jobs running, they can see job history, and they can see job progression. If you look at alternatives like Airflow and clouds, you'd have to design your own UI to monitor the progress of the different jobs that you've created in Airflow. So Tidal is huge for us."

More Tidal by Redwood pros

Cons

"Anypoint MQ could improve the user interface."

"The initial setup should be made easy and the documentation should have some guidance."

"I would like to see some data integration and automation."

"The product does not provide a priority level for the message."

"The price could be improved."

"From a monitoring point of view, MuleSoft Anypoint Platform can improve on tracking transactions."

"The runtime management and connectors could use some work and are vulnerable to breakage after upgrades."

"The solution is very costly. The solution should provide a package with fewer capabilities at a lower price for specific companies that don’t have a big IT budget. Not every customer requires all the capabilities of the software. It will be a good fit in the market, and they will easily sell it more."

More MuleSoft Anypoint Platform cons

"The solution needs more advanced reporting and data visualization capabilities to enable deeper analysis of job performance and trends."

"The drill-down into details using the Graphical Views feature is a bit difficult and not that helpful. If you want to go into the details, you have to go to the Job Activity. Graphical Views is not that easy for getting that kind of information."

"From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap."

"Setting up the initial product was a little hard."

"The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration."

"Tidal's adaptability and user-friendliness could be increased by integrating it with additional programmes and platforms."

"To better fit their unique needs, the solution should give more customization options."

"One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause. There are a lot of logs you can take a look at in Tidal. Sometimes, they are useful, but other times, they're not. That is mostly relegated to the administrative team. Users for the most part don't see that and don't know anything about that. They just know they have a problem, then it's up to the administrative team to see what happened and figure out the problem."

More Tidal by Redwood cons

Pricing and Cost Advice

"The pricing of our solution is highly competitive. While it may not be categorized as exceptionally low, it is certainly more affordable compared to IBM."

"Mule Anypoint Platform pricing is slightly higher compared to Dell Boomi."

"The product comes complete at one set price including support."

"Making changes in Anypoint MQ is expensive."

"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."

"Regarding pricing, I believe there could be room for improvement to align with user expectations."

"The product's price seems to be competent in comparison to other products in the market."

"The solution's pricing, as per the old approach, is expensive."

More MuleSoft Anypoint Platform pricing and cost advice

"The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices."

"The new prices that we've received seem reasonable and comparable to the marketplace."

"The solution has no hidden costs. It helps me to plan forward into the future. I know that I can add another 100 or a thousand jobs, and that's how much it will cost me today."

"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."

"BMC is really expensive. The other solutions are about the same price. I think Tidal is even cheaper than the others, such as CA, Stonebranch, and JAMS."

"...it is a pretty affordable scheduler tool that lets us do a lot. You get a lot of bang for the buck... The licensing model is hugely flexible."

"We pay maintenance annually through Blue House of about $9,000. That's for our two environments: production and test."

"Our licensing model for Tidal is on an annual basis. It is very good and works well for us. Tidal's licensing is very transparent and simple. It lets you know, for the amount you use, that's the price that you pay. So, we buy X number of licenses, and we know that this is where we are. I'm very happy with that. I saw the licensing modules on other platforms, and I didn't like them. Other companies and solutions would calculate the connections, adapters, and instances. I think that's the reason that BMC was pretty expensive: They just didn't understand what our needs are."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

20%

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

Financial Services Firm

21%

Manufacturing Company

15%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

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How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

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What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

See all answers

What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

Comparisons

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Compared 5% of the time

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Product Reports

Buyer's Guide

MuleSoft Anypoint Platform

April 2025

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Buyer's Guide

Tidal by Redwood

April 2025

Download Tidal by Redwood product report

Also Known As

Data Integrator, Anypoint MQ

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Overview

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Salesforce

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

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Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

April 2025

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