Control-M vs Tidal by Redwood comparison

BMC and Tidal Software by Redwood are both solutions in the Workload Automation category. BMC is ranked #1 with an average rating of 8.6, while Tidal Software by Redwood is ranked #20. BMC holds a 10.7% mindshare in WA, compared to Tidal Software by Redwood’s 3.5% mindshare. Additionally, 98% of BMC users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 13, 2026

Control-M and Tidal by Redwood compete in workload automation. Control-M seems to have the upper hand due to its extensive integration capabilities and advanced automation features.

Features: Control-M offers extensive integration capabilities with platforms like AS400, seamless automation of processes, and diverse control modules for applications. Its automated error handling and user-friendly interfaces add to its appeal. Tidal by Redwood is appreciated for cross-scheduling across platforms, handling job dependencies, and robust workload management.

Room for Improvement: Control-M could enhance its reporting capabilities with better customization and arithmetic operations for output analysis. Tidal by Redwood needs improvements in interface, reporting features, and increased cloud involvement, as well as a more intuitive user experience.

Ease of Deployment and Customer Service: Both products offer flexible deployment options including on-premises, hybrid, and public cloud. Control-M is often favored in public and hybrid settings. Its customer service is known for being knowledgeable yet sometimes slow. Tidal users value its straightforward and accessible support structure.

Pricing and ROI: Control-M is a high-cost, premium solution with price based on jobs or tasks. Despite high initial investment, its comprehensive features and reliability deliver significant ROI through reduced downtime and advanced automation. Tidal by Redwood is more affordable with transparent licensing, praised for its cost-effectiveness and robust scheduling.

To learn more, read our detailed Control-M vs. Tidal by Redwood Report (Updated: August 2026).

Buyer's Guide

Control-M vs. Tidal by Redwood

August 2026

Download the complete report

Helped 909,099 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Mindshare comparison

As of August 2026, in the Workload Automation category, the mindshare of JAMS is 3.1%, up from 1.9% compared to the previous year. The mindshare of Control-M is 10.7%, down from 19.9% compared to the previous year. The mindshare of Tidal by Redwood is 3.5%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation Mindshare Distribution
Product	Mindshare (%)
Control-M	10.7%
JAMS	3.1%
Tidal by Redwood	3.5%
Other	82.7%

Workload Automation

Featured Reviews

Latha Viswanathan

Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees

Automation has replaced nightly monitoring and delivers reliable, unified job scheduling

We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.

Read full review

Raj Pattni

Batch Admin at NBC Universal

Brings data together from multiple platforms and optimizes cross-environment orchestration

The features of Control-M that I like the most include the ability to easily integrate or bring in different platforms into Control-M. For instance, AWS, mainframe, TWS, and something that's running on Autosys can all be brought into Control-M, converted to how Control-M runs it, and then the batch can be executed. This centralizes various applications in Control-M, which doesn't just have to handle batch processes, but also other tasks like reporting on required data. I find this functionality very useful and the setup is impressive, with more advancements yet to come. With Control-M, my company has achieved several measurable improvements since I started. The metrics indicate that the number of failures has dropped, and we have addressed the issue of excessive false alerts that I encountered when I joined. Previously, we received an overwhelming number of alerts daily, but now we manage to maintain that at a normalized level, perhaps around five to fifteen alerts, depending on running core batches and their setup.

Read full review

Jim Gillingham

Batch Production Manager at a consultancy with 201-500 employees

Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed

The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can see all the batch execution status within the tool itself, which saves money, time, and cost, allowing us to handle everything in one single tool."

"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."

"The product is easy to use."

"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."

"In summary, this product is top class."

"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."

"The most valuable aspect of JAMS is its robustness."

"I appreciate JAMS for its readily available templates that allow me to create and deliver stand-up presentations within minutes quickly."

More JAMS pros

"It is a highly scalable solution...I rate the product's initial setup a nine on a scale of one to ten, where one is difficult, and ten is easy."

"Control-M has enabled new capabilities and business processes that were not possible before, and with advancements in integration, various data sources can be tied together to meet user and application team needs."

"In our bank, all new applications need to be implemented with Control-M. We try to look for the best way to establish communication between both products. One of the new features for us is Application Integrator. It is a very interesting feature because it lets us integrate with those applications that are not included in Control-M. By using Application Integrator, we can easily integrate new technologies. With the help of Application Integrator, we recently integrated with Blue Prism, which is a robotic product. We could integrate such processes into Control-M. Now, we are working with Ansible, and we are putting Ansible automated processes into Control-M."

"The best part about this product is that it has a lot of features. Control-M doesn't limit us and we can use it for a lot of things."

"Its stability and the feature list are rich compared to other tools in the market."

"Since we have got this product in our company, our life has become easier."

"I would recommend this solution because of the ease of use."

"Automation of the batch jobs is the most valuable feature."

More Control-M pros

"We literally run our whole enterprise on this, so if Tidal goes down, the world stops."

"Tidal Automation allows organizations to automate complex workflows and processes, reducing the need for manual intervention and improving operational efficiency."

"The versatility of being able to run on many different types of servers is valuable. There is also a versatility of different services that you could run jobs on. It's highly versatile. You can run a lot of different types of scripts on a lot of different types of servers. It interfaces with all of them."

"The Graphical Views feature is also very good for helping us to understand a job stream. It's great for providing a visual overview of the status of a workflow, especially the Critical Path view. That is one of our favorites."

"You will enjoy the features of it; it is a great tool."

"The most valuable feature is the job scheduler, where you can schedule thousands of jobs to execute at specific times."

"By leveraging machine learning algorithms, Tidal Automation can use this data to optimize turbine settings and improve overall efficiency and performance."

"We had a number of different schedulers in this organization and we've been porting everything that was running out of these other, unrelated schedulers into this scheduler. That has afforded us the ability to set up direct dependencies between processes that couldn't talk to one another before. Over the 15 years, we've definitely gained a lot from that. What had been manual controls have become automated controls..."

More Tidal by Redwood pros

Cons

"I want JAMS to implement a global search function."

"The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back."

"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."

"For the most part, JAMS is very stable. Occasionally, if you leave multiple windows open over a period of time, it is necessary to end that task and restart."

"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."

"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."

"The cost has definitely gone up tremendously. That is where I do know, as much as the feature sets are there, and if the newly acquired company is going to be doing a pushback, they might just say, 'Do we still need to pay this much? Or at that point, should we look into an alternative?'"

"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."

More JAMS cons

"Control-M reporting is a bit of a pain point right now. Control-M doesn't have robust reporting. I would like to see better reporting options. I would like to be able to pull charts or statistics that look nicer. Right now, we can pull some data, but it is kind of choppy. It would be nicer to have enterprise-level reporting that you can present to managers."

"There are areas for improvement in Control-M as it carries some vulnerability points that could be fixed in any version, or it could be made easier for organizations to repeatedly install or update new patches with more stable versions."

"An area for improvement in BMC Control-M Managed File Transfer is integration. It should be compatible with more solutions. It should have integrations with newer applications as well."

"I would like to see improvement in the integration of modules."

"Control-M has a steep learning curve for deep operational mastery, where basic administration is fairly accessible, but truly understanding the platform takes months to years for a new person, and BMC could invest more in advanced training and certification paths beyond the basics."

"With the current version update, I'm not sure why we needed a separate database upgrade. Why not put it all in one package? Previously, you could do it either via a manual upgrade or an in-place upgrade but it wasn't separate."

"A lot of the areas of improvement revolve around Automation API because that area is constantly evolving. It is constantly changing, and it is constantly being updated. There are some bugs that are introduced from one version to the next. So, the regression testing doesn't seem to capture some of the bugs that have been fixed in prior versions, and those bugs are then reintroduced in later versions."

"Another aspect that always bothered me, as an administrator, was the Old bug out-New bug in conundrum regarding compatibility of the tool when a new version/FixPack was installed."

More Control-M cons

"Tidal Software interface could be more intuitive and user-friendly."

"With the client, we have had certain issues. The user interface for Tidal is a little slow."

"Their software installation and update process could use some improvements. I'm pretty sure they're working on that, but that's definitely an area where it could be streamlined a lot. There's still a lot of manual work that you have to do with the schedule when you deploy masters or do the agents."

"They can do better reporting in terms of production statistics reporting."

"Setting up the initial product was a little hard."

"One area for improvement is the command-line interface and the API to bulk-load jobs. It's a little bit kludgy, but we still manage without it. They're working on it and it's getting better all the time. In addition, the documentation for their API for creating jobs needs to be updated. It's a bit of a learning curve."

"We've had some quirky stuff happen on an occasional basis where a job does not take off. For example, a job we expected to be finished by 3:00 a.m. is sitting there and not executing when we come in in the morning. We have to go all the way back to the dependencies and then we can see that one of the dependencies has become unscheduled, for some reason. No changes were made to the schedule but this prerequisite job has, all of a sudden, become unscheduled. I have brought this up with Tidal's support but they have never had an answer for it."

"Initially, it is complicated to understand the functionalities as there is limited product documentation."

More Tidal by Redwood cons

Pricing and Cost Advice

"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."

"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."

"The product is reasonably priced, and we don't have any add-ons."

"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."

"For what it does, the product is priced very well."

"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."

More JAMS pricing and cost advice

"The cost of the hardware is high. Because you need to license each job, it is costly."

"This product saves hours in a day based on my experience working here versus other companies with manually operations."

"The license model is based on the number of tasks or jobs required. The price overall is expensive. In my country, we don't have any choice but to use them because no one can match their capability."

"You're going to spend a lot of money upfront, but the benefits you're going to get out of it are going to quickly pay for it."

"This is an expensive product compared to other solutions, although I think that it is a good one. We are in a good position with licensing, as we can run 10,000 jobs."

"For the tooling that you get, the licensing is acceptable. It has competitive pricing, especially with all the value that you get out of it. There are additional costs with some of the additional modules, but they are all electives. Out of the box, you get the standard Control-M experience and the standard license. They're not forcing some of the modules on you. If you decide that you do need them, you can always purchase those separately."

"I switched to this solution within the last year. I switched from the servers payment package to the job payment package, and it is very expensive."

"BMC does NOT have a great licensing model from my perspective."

More Control-M pricing and cost advice

"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."

"I have had no issues with the licensing."

"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."

"This solution is a bit expensive in the current world where everybody is trying to cut down on certain things."

"Our annual maintenance cost is competitive for what we have and what they do."

"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."

"There have been pricing increases, but with the reduction that our company obtained from Tidal this year, the pricing has become very acceptable for this type of product."

"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."

More Tidal by Redwood pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.

See recommendations

909,099 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Construction Company

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

24%

Manufacturing Company

Insurance Company

Outsourcing Company

Financial Services Firm

18%

Construction Company

11%

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	14
Large Enterprise	23

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	28
Large Enterprise	176

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	6
Large Enterprise	38

Questions from the Community

What is your experience regarding pricing and costs for JAMS?

I was not really involved in the pricing, setup cost, and licensing at that level. I am more involved in the technica...

See all answers

What needs improvement with JAMS?

To improve JAMS, it should resolve the issues with the JD Edwards application and the need for the SSH client connect...

See all answers

What is your primary use case for JAMS?

My main use case for JAMS is to install, set up, and configure for customers working with JD Edwards application. A s...

See all answers

How does Control-M compare with AutoSys Workload Automation?

Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful b...

See all answers

What is your experience regarding pricing and costs for Control-M?

From what I know about pricing, I would probably put Control-M in the expensive category, but you do pay for what you...

See all answers

What needs improvement with Control-M?

My main improvement point after decades with the product is not a feature — it is the path to mastery. Basic administ...

See all answers

Ask a question

Earn 20 points

Comparisons

AutoSys Workload Automation vs JAMS

Compared 9% of the time

Stonebranch vs JAMS

Compared 8% of the time

VisualCron vs JAMS

Compared 7% of the time

Redwood RunMyJobs vs JAMS

Compared 6% of the time

ActiveBatch by Redwood vs JAMS

Compared 4% of the time

More JAMS Competitors

AutoSys Workload Automation vs Control-M

Compared 8% of the time

Stonebranch vs Control-M

Compared 5% of the time

Redwood RunMyJobs vs Control-M

Compared 4% of the time

Automic Automation vs Control-M

Compared 4% of the time

MOVEit vs Control-M

Compared 2% of the time

More Control-M Competitors

AutoSys Workload Automation vs Tidal by Redwood

Compared 7% of the time

ActiveBatch by Redwood vs Tidal by Redwood

Compared 5% of the time

Arvato streamworks vs Tidal by Redwood

Compared 5% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 4% of the time

IBM Workload Automation vs Tidal by Redwood

Compared 4% of the time

More Tidal by Redwood Competitors

Product Reports

Buyer's Guide

JAMS

August 2026

Download JAMS product report

Buyer's Guide

Control-M

August 2026

Download Control-M product report

Buyer's Guide

Tidal by Redwood

July 2026

Download Tidal by Redwood product report

Also Known As

No data available

Control M, BMC Control-M Managed File Transfer, BMC Australia CTM

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Interactive Demo

JAMS Software

BMC

Demo not available

Tidal Software by Redwood

Overview

JAMS is an automation orchestration and job scheduling solution that runs, monitors, and manages critical IT processes from a single console, from simple batch jobs to complex, cross-platform workflows. JAMS automates jobs across Windows, Linux, UNIX, IBM i, z/OS, and OpenVMS, with native integrations for the databases, BI tools, and ERP systems already running your business, including SQL Server and SAP. Jobs run on any schedule or trigger off other events, and dependency management keeps multi-step workflows in the right order.

Every job is centrally monitored, with notifications on success or failure and an audit trail of every execution. Built-in conversion tools migrate existing jobs from Windows Task Scheduler, SQL Agent, or Cron without rebuilding them, and JAMS replaces homegrown, single-platform scripts with one centrally managed system.

JAMS includes two AI capabilities at no additional cost. JAX is an AI agent built into the JAMS Web Client. Ask it a question in plain language, and it finds a job, troubleshoots a failure, or looks up how to do something, grounded in JAMS documentation, not general AI guesswork. It acts only when asked, and every change waits for your approval. JAMS MCP brings JAMS into the AI coding tools teams already use, including Cursor, Claude Code, GitHub Copilot, and Claude Desktop.

Both run inside the customer's network with the signed-in user's permissions and no elevated AI account, and every action, AI-driven or not, lands in the same audit trail as everything else in JAMS.

For teams managing thousands of jobs across SQL Server, ADF, Airflow, SAP, JDE, and Banner, this cuts tribal knowledge and middle-of-the-night troubleshooting. Knowledge that once lived in one person's head becomes something any team member can ask about directly.

The AI lives in the product, not in the support queue. Support is staffed by humans JAMS will never outsource, based in the United States, the United Kingdom, and Australia. New tickets go to long-tenured engineers, and every JAMS customer has the CEO's cell phone number.

JAMS' mission is to reduce the operational burden of critical automation, so teams spend more time on the work automation was meant to free them for.

JAMS Software

Control-M, from BMC, provides robust orchestration capabilities for managing hybrid cloud workflows, available both on-premise and as a SaaS option. Control-M from BMC supports growing teams in automating and scheduling enterprise workload processes. Control-M serves as a versatile tool for businesses, enabling automation across diverse platforms like SAP, mainframes, and cloud environments. It simplifies job scheduling with an intuitive GUI and integrates with multiple applications and platforms. Users benefit from managed file transfers, role-based administration, and self-service portals, enhancing security and workflow management. While the platform offers comprehensive alerting, reporting, and batch impact management, feedback has highlighted areas for improvement such as more flexible job execution, enhanced reporting capabilities, and better integration with third-party tools. Additionally, licensing costs and support during upgrades are common concerns. Organizations value Control-M for its ability to facilitate secure file transfers and support business-critical operations, minimizing manual intervention and ensuring efficiency.

What are the key features of Control-M?

Automation Capabilities: Control-M automates and orchestrates workflows seamlessly across platforms.
Integration: It works with multiple applications and environments for enhanced connectivity.
Intuitive GUI: Simplifies scheduling, monitoring, and management of jobs with ease.
Managed File Transfer: Securely facilitates and manages file transfers.
Cross-Platform Support: Ensures seamless operations across various systems like SAP and mainframes.

What benefits should you look for in Control-M reviews?

Operational Reliability: Improves efficiency and SLA compliance with reliable performance.
User Autonomy: Allows self-service for various users, enhancing independence.
Security: Strengthens security with advanced administration and file management.
Cost-Effectiveness: Provides orchestrated solutions with cost considerations.
Enhanced Efficiency: Reduces manual tasks, allowing teams to focus on strategic goals.

Control-M is instrumental in industries managing complex workflows and IT operations. In finance, it offers accurate real-time data processing. Supply chain sectors benefit from its orchestration capabilities to streamline operations and minimize disruption. IT departments leverage integration capabilities to optimize workflow processes, ensuring seamless application management.

BMC

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

The Bank of East Asia, LINE Bank Taiwan, Coop, Air Europa, Carrefour, Itau Unibanco, Snam, Embraer, ANZ Bank, EDP, Dominio's, Tampa General Hospital, W&W Informatik GmbH, Veterans General, Up Sí Vale, Sky Italia, REWE digital GmbH, Raymond James, Railinc, Navistar, Management Science Associates, Colruyt, CARFAX, Banpara, Aspiag Service, Amadeus, AG Insurance, ING Bank Slaski

Information Not Available

Buyer's Guide

Control-M vs. Tidal by Redwood

August 2026

Free Report: Control-M vs. Tidal by Redwood

Find out what your peers are saying about Control-M vs. Tidal by Redwood and other solutions. Updated: August 2026.

DOWNLOAD NOW

909,099 professionals have used our research since 2012.

See our Control-M vs. Tidal by Redwood report.

See our list of best Workload Automation vendors.

We monitor all Workload Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.