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Automic Automation vs Tidal by Redwood comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
Tidal by Redwood
Ranking in Workload Automation
19th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.8% compared to the previous year. The mindshare of Automic Automation is 6.1%, down from 7.4% compared to the previous year. The mindshare of Tidal by Redwood is 4.6%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation6.1%
JAMS2.8%
Tidal by Redwood4.6%
Other86.5%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
JG
Batch Production Manager at a consultancy with 201-500 employees
Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed
The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is intuitive."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"I appreciate JAMS for its readily available templates that allow me to create and deliver stand-up presentations within minutes quickly."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"The planning capabilities are most valuable."
"The solution is integrated across all applications and platforms in our company. We can provide everything from the very first data source to the data target in one immense code."
"Automic is 99 percent stable. We've never had a problem with stability."
"The most valuable feature of this solution is the scheduler."
"We impose some standards for backup and restore operations."
"The company can expand with this product. Every time I bring in new ideas for solutions, it is with this product."
"It will increase all delivery due to an impact on efficiency, in terms of time and faster resources."
"We have seen a cost improvement from it."
"The current upgrade process is straightforward. They have made the process much simpler. After we get to version 12 and any subsequent versions going forward, it should not require any downtime at all. ​"
"I like the fact that I have control, and I am able to monitor. If there is an issue, I would be able to respond to any jobs that may fail. With any other scheduler that I know of, a lot of times, when I have a very complex script, if there is an issue in the middle of it, I have to let the whole process fail and then figure out a way to recover from it, whereas Tidal will stop the process, and I can resolve that issue. Once I resolve the issue, I can continue the process. This is very important for invoicing, accounts payable, accounts receivable, or any kind of financial reporting. It allows you to recover from an issue much more effectively than anything else that I have seen."
"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."
"Tidal Automation software provides real-time monitoring and alerts, allowing users to track job progress and identify potential issues before they cause delays or errors."
"Tidal Automation allows organizations to automate complex workflows and processes, reducing the need for manual intervention and improving operational efficiency."
"We wouldn't be able to do many of the complex scheduling that we do today without it. For us, it is a mission-critical app. Because if it doesn't work or has a problem, then SAP doesn't function. It is that critical. So, it's an essential tool for us to manage and run SAP jobs."
"The data management on offer was valuable."
"Tidal Automation is very efficient and can quickly automate most manual and repetitive tasks."
"The first, big thing that we got out of using Tidal Workload Automation was having a centralized view of the status of all of our batch processes across all these systems... We can look into the schedule at any given time and see if things are running on track or if they are falling behind. We can also see if something failed."
 

Cons

"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"I want JAMS to implement a global search function."
"The product does not allow the users to cut and paste the job names from the screen."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client."
"There could be a better user interface for end users. They should make it more intuitive, not based on Java."
"The frustration that we have probably had in the past is where CA tools run for a period of time, then they get deprecated, and you have to build a new one."
"It is very difficult to migrate. The release automation should be in one package."
"They need to handle cross datacenter failover. They have a really good High Availability solution that works well within a single sysplex, but in our environment, since we have two main datacenter locations, we have two separate sysplex."
"There are pain points, like anything else. Sometimes, things they say work, and sometimes, they don't work. You need to find out why they don't work and then go back and have them fixed."
"This solution's out-of-box automation sets could be improved. They could be industry standardized out-of-box, or even runbook automation processes could be useful—just some plug-and-play automation processes out-of-box. It has many integration capabilities, from APIs to databases, but if the customer sees some out-of-box automation processes in it, it could be useful."
"Anything related to the enhancement process is poor at best and should be more transparent. They should consider an open-source model where users can more easily see requests."
"Our users are used to the flatline of the UC4. When we introduced the AVI, they are not interested nor motivated to use it."
"For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have."
"We've had some quirky stuff happen on an occasional basis where a job does not take off. For example, a job we expected to be finished by 3:00 a.m. is sitting there and not executing when we come in in the morning. We have to go all the way back to the dependencies and then we can see that one of the dependencies has become unscheduled, for some reason. No changes were made to the schedule but this prerequisite job has, all of a sudden, become unscheduled. I have brought this up with Tidal's support but they have never had an answer for it."
"Their software installation and update process could use some improvements. I'm pretty sure they're working on that, but that's definitely an area where it could be streamlined a lot. There's still a lot of manual work that you have to do with the schedule when you deploy masters or do the agents."
"From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap."
"Tidal Software interface could be more intuitive and user-friendly."
"With the client, we have had certain issues. The user interface for Tidal is a little slow. A lot of people would love this tool if they had a faster user interface. The drill-down functionality should be much quicker than what it is pulling out now. If I fill out some data, then it takes awhile to get that data back onto the screen. It's not as fast as we were expecting."
"One thing I would like to see improved is that, currently, when an action is executed and finishes in Tidal, it's marked as either "success" or "failure." I would like more options that would flag a job according to multiple options, rather than just "good" or bad"... Tidal has told us that it's possible to do so through the product or with a workaround."
"One area for improvement is the command-line interface and the API to bulk-load jobs. It's a little bit kludgy, but we still manage without it. They're working on it and it's getting better all the time. In addition, the documentation for their API for creating jobs needs to be updated. It's a bit of a learning curve."
 

Pricing and Cost Advice

"The product is reasonably priced, and we don't have any add-ons."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"This is a good product at a fair price."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"Before I joined this company, Automic had a contract with its parent company, and their pricing was very competitive. However, when we split into multiple businesses, the contract increased significantly, becoming an expensive tool."
"Its price is way up there with BMC. It is a little bit on the expensive side."
"Every time there is a task which must be repeated, the solution can reduce costs."
"Automic Automation is costly."
"The pricing keeps going up, which is concerning."
"You do not need any humans to start jobs, so you can save a lot of money."
"They have changed the pricing on their licensing, and it's cheaper than before."
"Automic Automation's pricing is excellent, especially in comparison to similar solutions."
"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."
"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."
"This solution is a bit expensive in the current world where everybody is trying to cut down on certain things."
"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."
"Their pricing seems very fair. It is more than the other solutions, but the functionality and the support are very much there. You pay for the job scheduler, and then they have certain things that are built into it, such as the FTP processes. If you then want to do JD Edwards jobs, you need an adapter. If you want to do SQL jobs, there is another adapter. Similarly, if you want to do Oracle jobs, there is an adapter. It is like there is the base and then there are the adapters for the jobs that you want to do, but it seems that's also how they pay for each of those adapters and keep them up to date."
"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."
"They work with you on licensing. So, it has been great. Everybody has different licensing, but I've had good luck with the licensing. They've been very accommodating. You basically need to buy a license for each physical server, but then you're allowed an unlimited number of virtual servers."
"Tidal is a low-cost tool and not expensive in comparison to other tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
10%
Healthcare Company
6%
Manufacturing Company
16%
Financial Services Firm
15%
Computer Software Company
9%
Insurance Company
7%
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise6
Large Enterprise38
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

No data available
Automic Dollar Universe
Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
Information Not Available
Find out what your peers are saying about Automic Automation vs. Tidal by Redwood and other solutions. Updated: March 2026.
884,076 professionals have used our research since 2012.