2019-10-24T04:52:00Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
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What is your experience regarding pricing and costs for OpCon?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

32
PeerSpot user
32 Answers
Krystle Brown - PeerSpot reviewer
Director of IT at Navigator Credit Union
Real User
Top 10
2021-12-07T23:27:00Z
Dec 7, 2021

The licensing and pricing model changed this last year, so we're getting used to that. I think it's ultimately going to end up being more expensive. It depends on the scale of the business. It used to be per machine, so we had X number of devices licensed. Now it's not. If we had a lot of machines, the new license might have decreased the cost. Unfortunately, we didn't see the same gains. There wasn't any consolidation of licensing with the shift.

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reviewer1657857 - PeerSpot reviewer
IT Manager at Pioneer Federal Credit Union
Real User
Top 5
2021-08-25T17:44:00Z
Aug 25, 2021

This tool, like any other quality product, fits the idea of "You get what you pay for." The SMA Technologies consultants will help you get your money's worth of the products.

Tom Gibson - PeerSpot reviewer
IT Analyst I at REDWOOD CREDIT UNION
Real User
Top 10
2021-08-24T20:43:00Z
Aug 24, 2021

OpCon is an expensive and complex solution that will take time to learn. However, once it is in place, it removes many manual processes throughout the organization. It would be best to start small with the some of the main functions first and then build up from there.

EW
Systems Programmer at a insurance company with 1,001-5,000 employees
Real User
Top 20
2021-08-23T15:25:00Z
Aug 23, 2021

Be sure to consider post-implementation costs. In our case, we contracted with the vendor for ongoing assistance given our lack of experience and manpower with a Windows-based solution.

JD
System Analyst at a financial services firm with 51-200 employees
Real User
2021-06-22T21:39:00Z
Jun 22, 2021

The licensing has just changed recently. They just moved over to a new tiered pricing model and so I'm waiting to see what shakes out with that. When we got ours, we had bought add-ons at the time, but with the tiered pricing, a lot of those add-ons are included. I'm not aware of any additional costs at this time. The company had been recently sold and there were some hiccups with their new pricing, their tier pricing, but our salesman worked with us. Our account rep worked with us and got us something that both sides are agreeable to. OpCon does very well trying to do right by its client base. I can't fault that.

Rani Jackson - PeerSpot reviewer
Manager, Computer Operations at a financial services firm with 501-1,000 employees
Real User
Top 10
2021-05-31T12:59:00Z
May 31, 2021

We currently renewed with one of their new technology bundles. It's around $36,000 annually. We run a query of our SQL in our SQL database to see how many jobs we run. They're charging us per usage and whatever add-ons you want to use with OpCon.

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ML
Data Center Manager at a insurance company with 1,001-5,000 employees
Real User
2020-11-08T07:00:00Z
Nov 8, 2020

At the same time that I'm trying to keep it in our company, everybody thinks it's very expensive. We haven't looked at other schedulers or what they can do for us, but that's what I'm always told. Aside from the standard licensing fee, there aren't any other costs that come with it. We have the enterprise option so it's one annual fee for whatever we can do with it. You have to have the enterprise level for the mainframe, and that gives us room to grow.

Janice Scott - PeerSpot reviewer
Associate Dean of Enterprise Systems at Pasco-Hernando State College
Real User
Top 10
2020-10-29T10:12:00Z
Oct 29, 2020

In my last contract with Unisys, they tried to put SMA underneath my contract with them and I told them I do not want that. I want to deal with SMA by myself. I feel that I can negotiate better with them. The price is the price. They offer architects and other people to come and install upgrades and such for you. What that has done for us is that it has helped us maintain a good relationship with them and also to get at their technical expertise and ask a lot of questions and such while they're on campus doing the installation and training. The only cost beyond the standard licensing fees is when we need them to come out and do an install. We have to pay travel costs and for their technical expertise. But I do want that because we get their expertise.

BH
Sr. Systems Programmer at a financial services firm with 201-500 employees
Real User
2020-10-29T10:12:00Z
Oct 29, 2020

The pricing is very reasonable.

MR
Operations Analyst - Primary OpCon at Fiserv, Inc.
Real User
2020-02-19T08:48:00Z
Feb 19, 2020

Cost depends on your environment. We are doing stuff now with failover and recovery, so we have boosted our costs. Compared to AutoSys and ISE, OpCon was a lot cheaper to put in. AutoSys is hundreds of thousands of dollars to just install it because they don't have an interface into our system. You have to teach them what your system does.

Nicolas VERNOUX - PeerSpot reviewer
EMEA Datacenter & Network Operations Manager at a wholesaler/distributor with 1,001-5,000 employees
Real User
2020-02-19T08:48:00Z
Feb 19, 2020

The cost is based on the number of jobs. You pay for what you use. For us, the support cost is between €20,000 and €30,000 per year. It's too expensive. There are no additional costs.

SP
AVP Operations at Dickinson Financial Corp.
Real User
2020-01-27T06:39:00Z
Jan 27, 2020

This solution is slightly more expensive than our previous solution. Right now, we are paying about $40,000 a year. However, we think it's well worth the cost to keep things automated, reducing our staff.

NickWilcox - PeerSpot reviewer
Senior Applications System Analyst at Frandsen Financial
Real User
2020-01-15T08:04:00Z
Jan 15, 2020

There are different add-ons, like the Self Service or Vision model. It all depends on what agents you have in your environment. We have a mainframe and Windows, and while I think SQL is free, SAP or anything beyond that has different connectors that might need a license.

CW
Senior Analyst at iQ Credit Union
Real User
2019-12-25T08:21:00Z
Dec 25, 2019

We just switched to task-based pricing, instead of annual agent pricing. There are the licensing fees and a maintenance fee. And we have costs for maintaining servers, our main server and our DR server.

RonBroaddus - PeerSpot reviewer
Systems Director at a financial services firm with 51-200 employees
Real User
2019-12-24T08:30:00Z
Dec 24, 2019

The total cost of ownership is about the same to our previous product. The costs are relatively similar. The purchasing price was in the $30,000 or $40,000 range, but I don't remember how much of that was licensing or installation and how it was broken out.

JoeRocco - PeerSpot reviewer
Operations Manager at a construction company with 1,001-5,000 employees
Real User
2019-12-22T06:32:00Z
Dec 22, 2019

We're licensed by the number of servers we have, and as long as we don't increase that, we just pay the maintenance on it. They've got a new pricing model out where you pay for the jobs. But looking at that, we'd pay a lot more than what we're paying today, so we'll just keep adding servers. The TCO, compared to Robot, is a little bit more expensive, but it goes across many platforms, so we get more bang for our buck.

TT
Computer Operations Manager at a financial services firm with 501-1,000 employees
Real User
2019-12-22T06:32:00Z
Dec 22, 2019

The pricing is over $100,000 for our credit union and I believe it's $89,000 for our clients, in total, annually. There are additional costs with some of the upgrades. When we need to do upgrades, we will have Professional Services help and we have to pay for that. But the cost is maybe a few hundred dollars. Upgrades usually require two to four hours of their time.

JP
AVP IT Operations at a financial services firm with 501-1,000 employees
Real User
2019-12-19T06:32:00Z
Dec 19, 2019

I believe our cost is about $150,000 annually. There are add-ons you can buy, which have an additional cost, including products and Professional Services.

TobyFinnegan - PeerSpot reviewer
Director of IT at Frontwave Credit Union
Real User
2019-12-16T08:14:00Z
Dec 16, 2019

It is a pricey solution. Comparatively speaking, you can certainly find schedulers which are cheaper. In some cases, you can find ones that are free or use free solutions. However, OpCon is by far the superior quality product, and you pay for that. This also has a cost savings associated with an FTE, so you can more than outweigh the cost of the solution if you were to reduce the staff that you have onsite. Plus, this means that you don't need to have someone during irregular hours. One of the things that I run into is when you have staff that work irregular hours, this means you don't have that same staff (or that same availability) during the time when people are here. When people call on the phone, they don't want to talk to a system. They want to talk to a person. I would much rather pay to have a person here than have a person here during off-hours when there is nobody calling. The cost savings, removing the FTE, and having the system process everything automatically, as well as give me notifications in the same way that it does it everyday and I can always expect it at the same time, that is phenomenal.

NR
Senior Core Systems Specialist at a financial services firm with 201-500 employees
Real User
2019-12-15T05:59:00Z
Dec 15, 2019

Annually, we pay $29,000. This is for a blanket policy that covers everything, like licensing and support. If we choose to purchase consulting hours, that is an additional cost. However, we've been lucky enough that we've not used all of our allotted consulting hours. Therefore, that is not something that we have had to purchase a lot of. The last time that we purchased consulting hours was roughly two years ago. We purchased a block of 10 for $2,500. It was $250 per hour.

MF
Core Application Programming Manager at a financial services firm with 201-500 employees
Real User
2019-12-11T05:40:00Z
Dec 11, 2019

On a yearly basis our cost is between $25,000 and $30,000. I don't know if our contract is different from what a new client would get, but we have unlimited users with our Self Service. That gives us a lot more scalability. We can spin up different machines and different servers all over our network.

ElizabethTinajero - PeerSpot reviewer
IT Operations Systems Analyst Lead at Credit Human Federal Credit Union
Real User
2019-12-09T10:59:00Z
Dec 9, 2019

Our annual maintenance costs are $45,000. The initial cost is separate. Initially, we purchased just the standard OpCon solution. We upgraded to the OpCon elite solution, the enterprise edition. That did include some Self Service licensing. But if we want to expand to more Self Service licenses, we will have to purchase them. We may look at that in the near future.

MikeAbbe - PeerSpot reviewer
Manager of Remote Services at Dow Chemical Employees Credit Union
Real User
2019-12-09T10:59:00Z
Dec 9, 2019

Yearly, we're paying about $62,000. OpCon has an all-inclusive feature and module license, but you pay per task. We have a 500 daily task count. Recurring tasks only count once. There are only additional costs if you want consulting hours for working on new projects. I think that cost is $250 per hour, a pretty standard consulting rate.

LM
Manager at a financial services firm with 1,001-5,000 employees
Real User
2019-12-09T10:59:00Z
Dec 9, 2019

It's not cheap. It's a licensing system. It costs money to put it in and it's a subscription-based system. The managed service costs money on top.

TF
VP IT at a financial services firm with 11-50 employees
Real User
2019-12-09T10:59:00Z
Dec 9, 2019

OpCon is expensive for us as a small organization, but on the other hand, it's a lot less expensive than hiring another full-time employee. We pay for licensing annually, including the Self Service module, a connector license to our Corelation Keystone banking platform, and for a license for each server that it's on. A lot of these are rolled up into one, but the initial implementation was a chunk of money. Now, we just pay annual maintenance.

RB
Vice President of Information Technology at a financial services firm with 201-500 employees
Real User
2019-12-03T10:44:00Z
Dec 3, 2019

There are standard licensing fees and annual maintenance. They also have a subscription model that is a hybrid managed service. We have also invested in ancillary API and connector licences specific to our environment and use cases.

JL
Engineer at CONSEIL DÃPARTEMENTAL 83
Real User
2019-12-03T10:44:00Z
Dec 3, 2019

Our license is for 1000 jobs. Including support, the license and upgrades are 2000 euros a month.

PhilippeLLORET - PeerSpot reviewer
Manager Applications Operation Group at Groupama Supports et Services
Real User
2019-12-03T10:44:00Z
Dec 3, 2019

It costs less than our previous solution, Dollar Universe. We pay annual maintenance but we don't pay anything additional until we hit a certain number of jobs per day.

EJ
System Analyst at a financial services firm with 51-200 employees
Real User
2019-12-02T09:27:00Z
Dec 2, 2019

Our licensing is on a yearly basis.

ArturoRivera - PeerSpot reviewer
IT Manager Business Solutions Delivery at CBC Federal Credit Union
Real User
2019-12-02T09:27:00Z
Dec 2, 2019

Yearly, it's around $30,000. We bought consulting hours for a year at an additional cost. We're getting 85 hours a year for consulting to help us through, for example, with a complex process that we want to get done. Some of those hours might be spent for them to actually come onsite and give one-on-one training to some new people being introduced to OpCon.

reviewer1242072 - PeerSpot reviewer
User at a government with 1,001-5,000 employees
Real User
2019-11-28T13:26:00Z
Nov 28, 2019

This solution is certainly not the cheapest, but we win in time.

MarkRoshier - PeerSpot reviewer
OpCon/xps Support at Nationwide Building Society
Real User
2019-10-24T04:52:00Z
Oct 24, 2019

It's not expensive. It's a lot cheaper than competitors. Licensing is annual. There are only additional costs to the standard licensing fees if we go above what we've agreed to. If we were to add a new Unisys mainframe, or if we add a Unix box or a Windows box, then obviously we'd have to pay for licenses. There's nothing else. You need to be up-front and tell what SMA what you want. There are different licensing models for different setups. There are a lot of options, so it's really a matter of working out exactly what options you require. What works for our organization, Nationwide, may not work for the next company or the company after that. But they have a lot of licensing options available. And if there isn't one that you want, you can make your own with SMA.

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@NickWilcox you recently reviewed OpCon - would you be willing to share your experiences with @Rick Murray to help him with his decision? @reviewer1166826 maybe you can give some insight into the pros and cons of AppWorx?
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Dec 7, 2021
Hi Everyone, What do you like most about OpCon? Thanks for sharing your thoughts with the community!
2 out of 43 answers
MarkRoshier - PeerSpot reviewer
OpCon/xps Support at Nationwide Building Society
Oct 24, 2019
Auto-scheduling is the most valuable feature. We have the ability to schedule [batch jobs on our Unisys mainframes] seven days in advance, so we know exactly how we're running every night.
EL
Director of Core Application Services at a financial services firm with 51-200 employees
Nov 28, 2019
There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events.
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Ravi Suvvari - PeerSpot reviewer
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Good to hear about these workload tools
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