Try our new research platform with insights from 80,000+ expert users

ON24 Platform vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ON24 Platform
Ranking in Virtual Meetings
26th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (6th)
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.4%, up from 1.3% compared to the previous year. The mindshare of Skype for Business is 5.9%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Skype for Business5.9%
ON24 Platform1.4%
Other92.7%
Virtual Meetings
 

Featured Reviews

reviewer1337886 - PeerSpot reviewer
Multimedia Production Manager at a legal firm with 5,001-10,000 employees
Easy setup and an a la carte pricing model
The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.
reviewer1854369 - PeerSpot reviewer
Executive at a government with 201-500 employees
Relying on dependable communication features for efficient collaboration
I work with Microsoft Exchange. We use Microsoft Azure, though I am not involved with the back-end operations. I work with Microsoft Exchange and ServiceNow for the service desk. I do not work with Cloud Observability or Automation Engine. We use Microsoft Copilot with Teams. We do not use Microsoft Security Copilot as it is not cloud-based. We have moved from Skype for Business to Teams recently, though some of us still use Skype for Business because it is convenient. Skype for Business is particularly useful for remoting onto people's devices. I prefer Skype for Business over Teams for screen sharing. Sometimes there are compatibility issues when running Microsoft Teams and Skype for Business together. Phone calls in Teams might ring and then go silent, or the microphone might not detect calls from either application. I rate Skype for Business a 9 out of 10 because it works effectively with minimal issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Friendly user interface and simple navigation."
"The solution works well with third-party integrations."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"Skype for Business is good for meetings and instant messaging."
"The solution is scalable and is capable of working on every appliance on every operating system."
"The solution’s video quality is fine."
"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it."
"You can do meetings of up to two hundred people in a single conversation."
"The integration with Microsoft Outlook for creating and scheduling meetings is nice."
"I use the chat feature to communicate with my staff, which is very helpful."
 

Cons

"Bandwidth optimization could be increased."
"The solution needs a more modern interface."
"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."
"The cost of Skype for Business has room for improvement."
"If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications."
"I am not familiar with all of the features or whether they can hold conferences because we use Zoom for that. But, in my opinion, if they can do something similar to what Zoom is doing, it will be a complete solution."
"The inability to integrate Skype with other products is an area of concern where improvements are required."
"The video quality could be improved, possibly due to internet connection issues."
"We have had trouble with scalability when trying to host large meetings."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
 

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"We purchased an open license."
"It may be slightly costly, but the features are awesome."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"Our company pays for a license for us to use the solution."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
15%
Comms Service Provider
12%
Performing Arts
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise19
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about ON24 Platform vs. Skype for Business and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.