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ON24 Platform vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ON24 Platform
Ranking in Virtual Meetings
20th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (6th)
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.8%, up from 1.4% compared to the previous year. The mindshare of Skype for Business is 3.8%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.8%
ON24 Platform1.8%
Other94.4%
Virtual Meetings
 

Featured Reviews

reviewer1337886 - PeerSpot reviewer
Multimedia Production Manager at a legal firm with 5,001-10,000 employees
Easy setup and an a la carte pricing model
The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.
MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Friendly user interface and simple navigation."
"In general, the solution provides a good experience, the user interface is friendly and from the user perspective, navigation was simple."
"The solution works well with third-party integrations."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"Skype Business is the best program that performs this type of service, and it is a benchmark in the market."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"We like the easy provisioning of Skype for Business Conferencing."
"It's is a very good product to have -- a solution for IM, voice telephony and video communication bundled into one."
"I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time."
"Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices."
 

Cons

"The solution needs a more modern interface."
"One thing that could be improved is that there is a 5,000 person limit."
"Bandwidth optimization could be increased."
"Skype for Business is not suitable for giving lectures."
"The user experience during long sessions could be improved to avoid issues like intermittent disconnections or login failures."
"We have found that there is a lag because it cannot integrate with the internal landline."
"The solution should improve the chat and add more flexibility to make a call."
"The inability to integrate Skype with other products is an area of concern where improvements are required."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"Conferencing and interoperability need to be improved."
"There might be some invitation issues with Skype for Business."
 

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
"Skype for Business' pricing is reasonable."
"The licensing is billed on a yearly basis."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
"Our company pays for a license for us to use the solution."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"It may be considered costly for certain markets, such as in India."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Comms Service Provider
12%
Manufacturing Company
12%
Computer Software Company
8%
Financial Services Firm
15%
Construction Company
13%
Comms Service Provider
10%
Marketing Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about ON24 Platform vs. Skype for Business and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.