ON24 Platform OverviewUNIXBusinessApplication

ON24 Platform is the #1 ranked solution in top Virtual Events Platforms and #14 ranked solution in top Virtual Meetings tools. PeerSpot users give ON24 Platform an average rating of 8.0 out of 10. ON24 Platform is most commonly compared to BIZZABO: ON24 Platform vs BIZZABO. ON24 Platform is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.
Buyer's Guide

Download the Virtual Meetings Buyer's Guide including reviews and more. Updated: January 2023

What is ON24 Platform?

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24 Platform Customers
IBM, Zendesk, Salesforce, Linkedin, Intel

ON24 Platform Reviews

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Multimedia Production Manager at a legal firm with 5,001-10,000 employees
Real User
Top 20Leaderboard
Easy setup and an a la carte pricing model
Pros and Cons
  • "The solution works well with third-party integrations."
  • "The solution needs a more modern interface."

What is our primary use case?

Our team produces white-glove events. Our producers and event specialists use the solution for private events, meetings, and some public events. 

What is most valuable?

The solution works well with third-party integrations. 

What needs improvement?

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. 

One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. 

Zoom has become such a force that its ease of use surpasses ON24.

For how long have I used the solution?

I have been using the solution for over five years. 

Buyer's Guide
Virtual Meetings
January 2023
Find out what your peers are saying about ON24, Zoom Video Communications, PGi and others in Virtual Meetings. Updated: January 2023.
672,411 professionals have used our research since 2012.

What do I think about the stability of the solution?

Overall, the solution is very stable and we've only had a couple of issues. 

What do I think about the scalability of the solution?

The solution is very scalable. I rate it a nine out of ten for scalability. 

How are customer service and support?

I rate technical support an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our team uses multiple platforms for events including this solution, Zoom, Webex, GlobalMeet, LoopUp, and BlueJeans. We use various tools for different purposes. 

How was the initial setup?

The initial setup is pretty straightforward. Only one specialist is needed for deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

The pricing model is a la carte and depends on the size and scope of the event for which it is used. I rate licensing costs an eight out of ten. 

Which other solutions did I evaluate?

For each event we produce, we conduct a thorough evaluation of all platforms to determine which one provides the best benefits. 

What other advice do I have?

I rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Virtual Meetings Report and find out what your peers are saying about ON24, Zoom Video Communications, PGi, and more!
Updated: January 2023
Buyer's Guide
Download our free Virtual Meetings Report and find out what your peers are saying about ON24, Zoom Video Communications, PGi, and more!