"The Click to dial feature was one of the most important features for the customer."
"We use Extension Mobility and Jabber a lot with mobile remote access. In addition to video calls with Jabber, this greatly enriched communications between coworkers."
"The product helps me make international calls."
"The calling features are most valuable, especially now as we are working remotely."
"It's a good and stable product that fits my needs."
"Making calls and having meetings is easy."
"The deployment is very fast."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"The GUI is very user-friendly."
"An improvement option could be to incorporate the Voicea solution with Communication Manager, allowing it to make a translation between different languages automatically in a conversation."
"Some features take a lot of steps to configure, so having areas where a few clicks can configure a feature for a user would be nice."
"The cost of Skype for Business has room for improvement."
"I feel bored with the look and feel of the tool, so it should be changed."
"I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable."
"We have found that there is a lag because it cannot integrate with the internal landline."
"The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM."
"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."
"Lacks a zoom-in feature for whoever is presenting."
"Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution."
Earn 20 points
Cisco Unified Communications is ranked 4th in Unified Communications while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Cisco Unified Communications is rated 9.0, while Skype for Business is rated 7.8. The top reviewer of Cisco Unified Communications writes "I find the ability to block incoming calls based on the originating number to be the best feature, but the reporting system needs to be more in-depth". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Cisco Unified Communications is most compared with Fortinet FortiVoice, Cisco Jabber, Digium Asterisk, Siemens OpenScape and Alcatel-Lucent OmniPCX Enterprise Communication Server, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Meeting Server and 3CX Live Chat.
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