Okta Workforce Identity vs Salesforce Identity comparison

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Executive Summary

We performed a comparison between Okta Workforce Identity and Salesforce Identity based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS).
To learn more, read our detailed Identity and Access Management as a Service (IDaaS) (IAMaaS) Report (Updated: November 2022).
653,522 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets.""This solution has a lot of capabilities and features.""I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows.""The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security.""Its simplicity and its integration with various vendor-agnostic platforms are the most valuable features.""One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned.""The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful.""First of all, the solution is very simple."

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"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."

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Cons
"There are some issues with the interface that can be improved.""Therefore, if you have 10 million users, that's almost 100 million, so it is costly.""Application updates are lacking. Customer support needs to be improved.""The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface.""We have experienced some challenges in integrating this solution with Scope and Cognito.""We experienced some technical glitches that need to be resolved.""The guest user access could be improved.""The pricing could be improved."

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"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."

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Pricing and Cost Advice
  • "It is costly for large companies."
  • "The price of this product could be lower."
  • "It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
  • "The pricing is reasonable."
  • "This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
  • "This is an expensive solution but the security makes it worthwhile."
  • "The price of Okta Workforce Identity is competitively priced. We pay annually for the use of the solution."
  • "The price of the solution is good."
  • More Okta Workforce Identity Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method… more »
    Top Answer:The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and… more »
    Top Answer:A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your… more »
    Top Answer:The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time.
    Top Answer:The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in… more »
    Top Answer:We used it for researching the best solution for one of our customers who was a big e-commerce platform with plans to sell on a lot of retail locations across Europe.
    Ranking
    Views
    20,245
    Comparisons
    17,181
    Reviews
    19
    Average Words per Review
    500
    Rating
    8.6
    2nd
    out of 6 in Mobile Identity
    Views
    1,309
    Comparisons
    1,110
    Reviews
    1
    Average Words per Review
    350
    Rating
    9.0
    Comparisons
    Learn More
    Overview

    Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, IT can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on-premises or on a mobile device, Okta helps IT become more secure, make people more productive, and maintain compliance. Okta is an on-demand identity and access management service for web based applications, both in the cloud and behind the firewall.

    Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.

    Offer
    Learn more about Okta Workforce Identity
    Learn more about Salesforce Identity
    Sample Customers
    Box, Groupon, National Geographic, Western Union, DocuSign
    SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
    Top Industries
    REVIEWERS
    Manufacturing Company25%
    Computer Software Company15%
    Comms Service Provider15%
    Healthcare Company10%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider11%
    Financial Services Firm8%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider11%
    Financial Services Firm7%
    Government6%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise17%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise12%
    Large Enterprise72%
    Buyer's Guide
    Identity and Access Management as a Service (IDaaS) (IAMaaS)
    November 2022
    Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: November 2022.
    653,522 professionals have used our research since 2012.

    Okta Workforce Identity is ranked 2nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 23 reviews while Salesforce Identity is ranked 2nd in Mobile Identity with 1 review. Okta Workforce Identity is rated 8.6, while Salesforce Identity is rated 9.0. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Salesforce Identity writes "Customizable, easy installation, easy to use, and great user experience". Okta Workforce Identity is most compared with Google Cloud Identity, Azure Active Directory (Azure AD), SailPoint IdentityIQ, Auth0 and ForgeRock, whereas Salesforce Identity is most compared with Azure Active Directory (Azure AD), SailPoint IdentityIQ, Auth0, Saviynt and Frontegg.

    We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.