2019-10-16T06:52:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What do you like most about Salesforce Identity?

Hi Everyone,

What do you like most about Salesforce Identity?

Thanks for sharing your thoughts with the community!

2
PeerSpot user
2 Answers
IG
Digital Strategy Consultant at a consultancy with 11-50 employees
Real User
Top 5Leaderboard
2021-04-14T19:33:24Z
Apr 14, 2021

The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time.

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AhmedNaji - PeerSpot reviewer
Pre Sales Engineer at Jawraa
Real User
2019-10-16T06:52:00Z
Oct 16, 2019

The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Apr 14, 2021
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
See 2 answers
AhmedNaji - PeerSpot reviewer
Pre Sales Engineer at Jawraa
Oct 16, 2019
When we are running our pipeline in SalesForce we are able to communicate with our line managers and with the partners..
IG
Digital Strategy Consultant at a consultancy with 11-50 employees
Apr 14, 2021
We used it for researching the best solution for one of our customers who was a big e-commerce platform with plans to sell on a lot of retail locations across Europe.
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Apr 14, 2021
Please share with the community what you think needs improvement with Salesforce Identity. What are its weaknesses? What would you like to see changed in a future version?
See 2 answers
AhmedNaji - PeerSpot reviewer
Pre Sales Engineer at Jawraa
Oct 16, 2019
It takes time to learn the interface and all of the functions. For people who don't have a background in SalesForce, they will need at least one week on hand training to learn of the features. The interface should be simplified and the dashboard has a lot of options but could be improved. In the next release, I would like to see one single dashboard to allow the company that we are dealing with as a partner to have a way to be engaged with them as a top team between the two companies. Two different companies would be working at the same company with the same targets.
IG
Digital Strategy Consultant at a consultancy with 11-50 employees
Apr 14, 2021
The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms.