SailPoint Identity Security Cloud vs Salesforce Identity comparison

The compared SailPoint and Salesforce solutions aren't in the same category. SailPoint is ranked #2 in UP , with an average rating of 8.2, and holds a 32.6% mindshare in the category. Salesforce is ranked #2 in MI , with an average rating of 8.0, and holds a 22.7% mindshare. Additionally, 96% of SailPoint users are willing to recommend the solution, compared to 100% of Salesforce users who would recommend it.

SailPoint Identity Security...

Read 71 SailPoint Identity Security Cloud reviews

5,528 Views
529 Comparison Views

96% willing to recommend

Salesforce Identity

Read 5 Salesforce Identity reviews

15 Views
6 Comparison Views

100% willing to recommend

SailPoint Identity Security...

Salesforce Identity

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Executive Summary

We performed a comparison between SailPoint Identity Security Cloud and Salesforce Identity based on real PeerSpot user reviews.

Find out what your peers are saying about One Identity, SailPoint, Saviynt and others in User Provisioning Software.

To learn more, read our detailed User Provisioning Software Report (Updated: May 2025).

Buyer's Guide

User Provisioning Software

May 2025

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Helped 856,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SailPoint Identity Security...

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

User Provisioning Software (2nd), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), SaaS Management Platforms (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)

Salesforce Identity

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Mobile Identity (2nd), Customer Identity and Access Management (CIAM) (9th)

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SailPoint Identity Security Cloud is designed for User Provisioning Software and holds a mindshare of 32.6%, up 29.4% compared to last year.
Salesforce Identity, on the other hand, focuses on Mobile Identity, holds 22.7% mindshare, up 17.3% since last year.

User Provisioning Software

Mobile Identity

Featured Reviews

Kaustubh Partha

Technical Support Analyst at CLSA

Empower users with robust IT security and seamless approval workflows

I raise requests on SailPoint, for example, if there is any server-related access needed. I use it more as an end-user, like raising simple tickets for identity access management SailPoint is more focused on IT security. I find that the approvals that flow through SailPoint are much better than…

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Mitesh (Mitesh) Kumar

Salesforce Project Delivery Manager at Techforce Services Pty Ltd

Adheres to the data privacy regulations of each region, easy to learn and offers strong security features

The single sign-on feature of Salesforce Identity enhances our organization's security posture overall. For example, I recently implemented Identity for a fashion brand in Canada. They were using GitGuard before. From my experience, I saw a lot of complexities with GitGuard, especially when developing core integrations. Salesforce Identity was much easier. We replaced it in a month which took them six months to build. It saves time, and it's very secure. You need permissions for any operation, and data is protected when switching between apps. Salesforce Identity supports compliance with data protection and privacy regulations. Salesforce adheres to the data privacy regulations of each region. The data is always encrypted, and their security is very strong. Even with access, you can't break into the system due to their security settings. It definitely obeys regulations regarding data security.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"SailPoint has an edge in terms of security since administrators have limited access, unlike ServiceNow where you can change everything. This adds a significant security advantage."

"The customer service is excellent, with quick response times and comprehensive support from the SailPoint team."

"The most selling modules for SailPoint are the compliance manager and the life cycle manager."

"Has a great certification module with intuitive options."

"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."

"User provisioning and the role management features are good."

"This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."

"The most valuable feature for our customers and for us is the identity data warehouse."

More SailPoint Identity Security Cloud pros

"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."

"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."

"The solution is very easy to understand."

"Salesforce Identity is a very user-friendly solution."

"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."

Cons

"In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning. There were some gaps in the operation of the solution because they were manual rather than automated, and the users and administrators were given access directly via Active Directory, and it wasn't appropriate for us at the time to use. In terms of integration, we could provide a more automated solution after a minimum number of years, but not in the SailPoint IdentityIQ platform, but there were problems in the registration, for example, with putting information inside ADP, but in general, we were able to solve those problems, and after implementing SailPoint IdentityIQ we had increased evaluations."

"The product is unable to share suggestions with users."

"They should lower the price and technical support should be better."

"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."

"The advanced provisioning features require more improvement."

"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."

"It tends to be more expensive, but at the end of the day, it works."

"The connectors should be improved."

More SailPoint Identity Security Cloud cons

"Salesforce Identity needs more expertise in the application."

"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."

"The interface should be simplified and the dashboard has a lot of options but could be improved."

"The product is slow."

"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."

Pricing and Cost Advice

"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."

"I rate the solution a seven on a scale where one is cheap and ten is too expensive. In short, the solution falls under the higher side of pricing."

"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."

"The price of the solution could improve, it is not priced well for smaller businesses to afford."

"The pricing is a little bit higher than other tools."

"The pricing is based on the number of users and is reasonable."

"It's difficult to say that the solution saved costs because it is quite expensive."

"As per my knowledge, it runs on a paid partnership model, but I am not sure about it."

More SailPoint Identity Security Cloud pricing and cost advice

"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."

"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

11%

Insurance Company

Financial Services Firm

18%

Computer Software Company

13%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...

See all answers

What is your experience regarding pricing and costs for SailPoint IdentityIQ?

The product is expensive. People need to opt for a licensing plan for one year or three years.

See all answers

What advice do you have for others considering SailPoint IdentityIQ?

You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.

See all answers

What do you like most about Salesforce Identity?

The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.

See all answers

What needs improvement with Salesforce Identity?

The product is slow.

See all answers

What is your primary use case for Salesforce Identity?

We get network-related cases on Salesforce Identity and work on them.

See all answers

Comparisons

Saviynt vs SailPoint Identity Security Cloud

Compared 16% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 9% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 7% of the time

Okta Workforce Identity vs SailPoint Identity Security Cloud

Compared 5% of the time

Microsoft Identity Manager vs SailPoint Identity Security Cloud

Compared 4% of the time

More SailPoint Identity Security Cloud Competitors

Microsoft Entra ID vs Salesforce Identity

Compared 22% of the time

Auth0 vs Salesforce Identity

Compared 19% of the time

SAP Customer Identity and Access Management vs Salesforce Identity

Compared 13% of the time

Okta Workforce Identity vs Salesforce Identity

Compared 11% of the time

Okta Customer Identity vs Salesforce Identity

Compared 9% of the time

More Salesforce Identity Competitors

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Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

No data available

Overview

SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.

Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.

What are the most important features of SailPoint Identity Security Cloud?

Compliance Capabilities: Extensive features ensuring regulatory adherence.
Out-of-the-Box Connectors: Numerous pre-built integrations for rapid deployment.
User-Friendly Interface: Simplified navigation and user experience.
Identity Data Warehouse: Centralized data storage for streamlined management.
Seamless Integration: Smooth connections with popular applications like Active Directory and Office 365.
Proactive Access Revocation: Preemptive measures to manage access rights.
Stability, Scalability, Flexibility: Robust performance with adaptable customization.
AI-Driven Automation: Machine learning for streamlined approval processes.
Certification & Lifecycle Management: Comprehensive tools for managing user lifecycles and access certification.
Reporting: Detailed reports for insights and compliance monitoring.

What benefits and ROI should users look for in reviews?

Centralized Account Views: Consolidated management and oversight of user accounts.
Enhanced Security Controls: Improved measures for safeguarding sensitive data.
Reduced Workload: Decreased efforts in certification and access management processes.
Effective Provisioning: Seamless and accurate granting and revoking of access rights.
Scalability and Flexibility: Ability to scale with business growth and customize per requirements.

SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.

SailPoint

Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.

Salesforce

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle

Buyer's Guide

User Provisioning Software

May 2025

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