SailPoint Identity Security Cloud vs Salesforce Identity comparison

The compared SailPoint and Salesforce solutions aren't in the same category. SailPoint is ranked #2 in UP , with an average rating of 8.3, and holds a 30.2% mindshare in the category. Salesforce is ranked #3 in MI , with an average rating of 8.0, and holds a 16.7% mindshare. Additionally, 96% of SailPoint users are willing to recommend the solution, compared to 100% of Salesforce users who would recommend it.

SailPoint Identity Security...

Read 71 SailPoint Identity Security Cloud reviews

13,313 Views
5,325 Comparison Views

96% willing to recommend

Salesforce Identity

Read 5 Salesforce Identity reviews

722 Views
14 Comparison Views

100% willing to recommend

SailPoint Identity Security...

Salesforce Identity

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SailPoint Identity Security Cloud and Salesforce Identity based on real PeerSpot user reviews.

Find out what your peers are saying about One Identity, SailPoint, Saviynt and others in User Provisioning Software.

To learn more, read our detailed User Provisioning Software Report (Updated: September 2025).

Buyer's Guide

User Provisioning Software

September 2025

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Helped 867,370 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SailPoint Identity Security...

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

User Provisioning Software (2nd), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)

Salesforce Identity

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Mobile Identity (3rd), Customer Identity and Access Management (CIAM) (10th)

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SailPoint Identity Security Cloud is designed for User Provisioning Software and holds a mindshare of 30.2%, up 30.5% compared to last year.
Salesforce Identity, on the other hand, focuses on Mobile Identity, holds 16.7% mindshare, up 15.6% since last year.

User Provisioning Software Market Share Distribution
Product	Market Share (%)
SailPoint Identity Security Cloud	30.2%
Saviynt	14.4%
One Identity Manager	10.8%
Other	44.599999999999994%

User Provisioning Software

Mobile Identity Market Share Distribution
Product	Market Share (%)
Salesforce Identity	16.7%
Oracle Identity Governance	27.8%
MicroStrategy Usher	16.7%
Other	38.8%

Mobile Identity

Featured Reviews

Mitch MO

Identity Life Cycle Lead IAM Identity Access Management Specialist at Desjardins

Adapts workflows with industry-specific flexibility for big companies

We find flexibility to be one of the most valuable features. The solution can be customized to adapt the workflow to our industry, offering considerable flexibility. Additionally, it is considered a good solution for large companies due to its scalability and ability to cater to the needs of many customers. It has also enhanced security and provided significant flexibility for our specifications module.

Read full review

Mitesh (Mitesh) Kumar

Salesforce Project Delivery Manager at Techforce Services Pty Ltd

Adheres to the data privacy regulations of each region, easy to learn and offers strong security features

The single sign-on feature of Salesforce Identity enhances our organization's security posture overall. For example, I recently implemented Identity for a fashion brand in Canada. They were using GitGuard before. From my experience, I saw a lot of complexities with GitGuard, especially when developing core integrations. Salesforce Identity was much easier. We replaced it in a month which took them six months to build. It saves time, and it's very secure. You need permissions for any operation, and data is protected when switching between apps. Salesforce Identity supports compliance with data protection and privacy regulations. Salesforce adheres to the data privacy regulations of each region. The data is always encrypted, and their security is very strong. Even with access, you can't break into the system due to their security settings. It definitely obeys regulations regarding data security.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."

"Provides good authorization and authentication system functionality."

"The most valuable features of SailPoint IdentityIQ are the reporting because it is better than other solutions. The workflows can be customized to our requirements and the overall features are good."

"The compliance features are the most valuable features."

"The solution's most valuable feature is its integration with Slack for the notification of access requests."

"IdentityIQ deserves a rating of 12 out of ten for stability."

"The product feature is quite nice and simple, especially in terms of the UI and implementation."

"This solution is great for providing control access across your environment."

More SailPoint Identity Security Cloud pros

"The solution is very easy to understand."

"Salesforce Identity is a very user-friendly solution."

"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."

"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."

"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."

Cons

"Certifications could include additional access levels or practices."

"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."

"Regarding the scope for improvement in the solution, reporting is an area that can be a bit more UI-oriented."

"The product’s cloud offering could be flexible."

"There are more functionalities in the Cloud that could be explored."

"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."

"In general, I have handled Okta and OpenText and noted that those companies have a longer history in the market, which gives them an advantage over SailPoint Identity Security Cloud and Saviynt in aspects like account provisioning and life cycle management."

"There's a lot of customization required to improve the user experience."

More SailPoint Identity Security Cloud cons

"Salesforce Identity needs more expertise in the application."

"The interface should be simplified and the dashboard has a lot of options but could be improved."

"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."

"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."

"The product is slow."

Pricing and Cost Advice

"This is an expensive solution. I would rate it a two and a half out of five for pricing."

"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."

"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."

"The product is expensive. I rate its pricing an eight out of ten."

"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."

"The product is expensive. People need to opt for a licensing plan for one year or three years."

"The solution is not cheap."

"It is a costly solution. Its cost, for sure, should be reduced."

More SailPoint Identity Security Cloud pricing and cost advice

"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."

"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

10%

Healthcare Company

Financial Services Firm

19%

Manufacturing Company

10%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	8
Large Enterprise	40

No data available

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...

See all answers

What is your experience regarding pricing and costs for SailPoint IdentityIQ?

The product is expensive. People need to opt for a licensing plan for one year or three years.

See all answers

What advice do you have for others considering SailPoint IdentityIQ?

You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.

See all answers

What do you like most about Salesforce Identity?

The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.

See all answers

What needs improvement with Salesforce Identity?

The product is slow.

See all answers

What is your primary use case for Salesforce Identity?

We get network-related cases on Salesforce Identity and work on them.

See all answers

Comparisons

Saviynt vs SailPoint Identity Security Cloud

Compared 13% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 7% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 7% of the time

Okta Workforce Identity vs SailPoint Identity Security Cloud

Compared 6% of the time

Omada Identity vs SailPoint Identity Security Cloud

Compared 4% of the time

More SailPoint Identity Security Cloud Competitors

Microsoft Entra ID vs Salesforce Identity

Compared 25% of the time

Auth0 vs Salesforce Identity

Compared 18% of the time

SAP Customer Identity and Access Management vs Salesforce Identity

Compared 14% of the time

Okta Customer Identity vs Salesforce Identity

Compared 14% of the time

Okta Workforce Identity vs Salesforce Identity

Compared 10% of the time

More Salesforce Identity Competitors

Product Reports

Buyer's Guide

SailPoint Identity Security Cloud

August 2025

SailPoint Identity Security Cloud report

Download SailPoint Identity Security Cloud product report

Buyer's Guide

Oracle Identity Governance vs. Salesforce Identity

September 2025

Download Salesforce Identity product report

Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

No data available

Overview

SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.

SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.

What are the key features of SailPoint Identity Security Cloud?

User-Friendly Interface: Intuitive and simple to navigate for effective management.
Robust Automation: Automates identity lifecycle processes efficiently.
Out-of-the-Box Connectors: Extensive connectors available for rapid integration.
AI and Machine Learning: Integrates AI for smarter provisioning and certification.
Flexible Customization: Tailors workflows and identity management as needed.

What benefits can users expect when evaluating SailPoint Identity Security Cloud?

Scalability: Easily scales with the growing needs of enterprises.
Comprehensive Governance: Ensures thorough compliance and governance measures.
Seamless Integration: Supports easy integration with third-party applications.
High-Level Security: Protects data with robust security features.
Regulatory Compliance: Facilitates adherence to regulatory requirements.

SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.

SailPoint

Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.

Salesforce

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle

Buyer's Guide

User Provisioning Software

September 2025

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