We performed a comparison between Microsoft Entra ID and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."My two preferred features are conditional access and privileged identity management."
"What I like about Microsoft Authenticator is that it has good features. I also like that the tool is straightforward to use. Microsoft Authenticator also has a good UI that's very simple to use. I also like that I didn't find any limitations or negative aspects from the features of the tool because Microsoft Authenticator is not an extensive application. It has a two-factor based authentication which validates the user through the password, then it approves authentication."
"The ability to grant access to other organizations is helpful."
"The solution has some great features, such as identity governance, and user self-service. The Outlook application is very good and is used by a lot of people even if they are using Google services."
"The ability to see and control PCs and mobile devices is the most valuable. I can see where they are and how many we have. I can also see the age and retention of PCs."
"The security and infrastructure management features are the most valuable ones for us."
"The interface is well laid out and it is easy to navigate."
"Conditional Access is a helpful feature because it allows us to provide better security for our users."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"Salesforce Identity is a very user-friendly solution."
"Transitioning to the cloud is very difficult. They need the training to make it easier."
"If somebody is using an IdP or an identity solution other than Active Directory, that's where you have to start jumping through some hoops... I don't think the solution is quite as third-party-centric as Okta or Auth0."
"I want to be able to identify the audiences effectively and manage them."
"You can manage the users from the Office 365 administration center, and you can manage them from Azure Active Directory. Those are two different environments, but they do the same things. They can gather the features in one place, and it might be better if that place were Azure."
"Microsoft Authenticator can improve their notifications because sometimes, my team doesn't receive notifications about app updates and authentication failures."
"Microsoft needs to make improvements in this regard and extend its services to other operating systems as well, especially when considering their widespread usage."
"Definitely, the price could be lower. When we moved from AWS to Azure, we started paying more."
"At the free or basic level of service, Azure should provide identity protection features including single sign-on and multifactor authentication."
"Salesforce Identity needs more expertise in the application."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews while Salesforce Identity is ranked 3rd in Mobile Identity with 4 reviews. Microsoft Entra ID is rated 8.6, while Salesforce Identity is rated 7.8. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and Cisco Duo, whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Okta Workforce Identity, Saviynt and SAP Customer Identity and Access Management.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
