"The solution has good analysis features to make sure there's good sizing (so that it's not too big or too small) and allows room for growth if a company needs it."
"Overall, the solution is an easy product to use."
"The mobile identity features are great."
"The dashboard, documentation, dossiers are all valuable features."
"The dashboard is user-friendly."
"The most valuable feature is the ease of development in MicroStrategy."
"The self-service and the dossier components as well as the hyper intelligence."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"Salesforce Identity is a very user-friendly solution."
"The user interface needs improvement. It needs to be more intuitive."
"The pricing needs improvement."
"In the dossier section, they have something called documents, which is very good, but they are implementing something called dossiers also. If we compare it with the BI tools like Tableau, the canvas which MicroStrategy provides is not that great. The formatting options are limited is dossiers. In terms of formatting and making the reports more presentable, it's lagging a little bit behind."
"Scaling this solution can be difficult."
"Right now, we have to apply many workarounds for the solution to do what we need it to do. There are a lot of bugs."
"The skills needed now are very niche and quite low level and they need to simplify the development aspect of it."
"The documentation of how to make different connections to different databases needs to be more centralized."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce Identity needs more expertise in the application."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
Earn 20 points
MicroStrategy Usher is ranked 2nd in Mobile Identity while Salesforce Identity is ranked 3rd in Mobile Identity with 4 reviews. MicroStrategy Usher is rated 8.4, while Salesforce Identity is rated 7.8. The top reviewer of MicroStrategy Usher writes "Excellent security platform for an enterprise setup". On the other hand, the top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". MicroStrategy Usher is most compared with , whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Microsoft Entra ID, Okta Workforce Identity and Saviynt.
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We monitor all Mobile Identity reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
