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Salesforce Identity Reviews

Vendor: Salesforce
4.0 out of 5

What is Salesforce Identity?

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Salesforce Identity mindshare

As of September 2025, the mindshare of Salesforce Identity in the Mobile Identity category stands at 16.7%, up from 15.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Mobile Identity Market Share Distribution
ProductMarket Share (%)
Salesforce Identity16.7%
Oracle Identity Governance27.8%
MicroStrategy Usher16.7%
Other38.8%
Mobile Identity
 
 
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Top industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
10%
Computer Software Company
8%
Hospitality Company
7%
Government
6%
Retailer
5%
Comms Service Provider
5%
Insurance Company
5%
Energy/Utilities Company
4%
Performing Arts
4%
Wholesaler/Distributor
3%
Logistics Company
3%
Outsourcing Company
3%
Transportation Company
3%
University
3%
Construction Company
2%
Healthcare Company
2%
Recreational Facilities/Services Company
2%
Recruiting/Hr Firm
1%
Consumer Goods Company
1%
Legal Firm
1%
Marketing Services Firm
1%
Non Profit
1%
Non Tech Company
1%
Educational Organization
1%
Pharma/Biotech Company
1%

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Salesforce Identity customers

 
Salesforce Identity Reviews Summary
Author infoRatingReview Summary
Salesforce Project Delivery Manager at Techforce Services Pty Ltd3.5We use Salesforce Identity to centralize user authentication, particularly in B2C. It's valuable for its comprehensive platform and ease of learning, though improvements are needed in ease of implementation and customer support for a better experience.
Network engineer at Wipro Technologies4.5We use Salesforce Identity primarily for network-related cases, benefiting from its user-friendly nature and positive impact on compliance. While it's beneficial for security, the product is slow. We considered alternatives like Jira for handling cases via logs.
Digital Strategy Consultant at a consultancy with 11-50 employees4.5No summary available
Pre Sales Engineer at Jawraa3.5No summary available
Manager of Stragetic Accounts at Ondu4.0I use Salesforce Identity to support customer registration because it is user-friendly and intuitive. However, it requires more expertise in its application. I did not use any previous or alternate solutions and have not indicated a specific cloud provider.