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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Okta Platform effectively minimizes the hassle of signing into multiple applications while maintaining security through Single Sign-On and Multi-Factor Authentication.
It significantly reduces operational risks, accelerates onboarding processes, and decreases support ticket volumes.
The integration capabilities of Okta Platform allow seamless connectivity with over 7,000 applications, enhancing productivity through automated provisioning and de-provisioning features.
Its adaptive authentication increases security measures without saving password hashes on the cloud, thereby safeguarding sensitive applications from cross-site scripting attacks.
Okta Platform provides a strong return on investment through its time-saving features, reducing authentication fatigue and enhancing user satisfaction by consolidating access management.

CONS

Some downtime issues are reported with Okta Platform.
Scalability challenges make Okta Platform less ideal for enterprises with large user bases.
Integration with third-party tools needs improvement in Okta Platform.
The initial setup of Okta Platform can be complex and challenging.
Pricing is a concern, as Okta Platform is considered expensive.
 

Okta Platform Pros review quotes

it_user597186 - PeerSpot reviewer
Technology Manager at a pharma/biotech company with 51-200 employees
Jan 27, 2017
Account creation and disabling people on time has made our team more productive.
Informat2f02 - PeerSpot reviewer
Information Security Design Engineer at a manufacturing company with 10,001+ employees
May 23, 2018
Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD.
HA
Application Support Engineer at a computer software company with 201-500 employees
May 23, 2018
Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works.
Learn what your peers think about Okta Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user877146 - PeerSpot reviewer
Sr. Systems Engineer at a healthcare company with 5,001-10,000 employees
May 23, 2018
The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process.
JS
Consultant at a tech services company with 201-500 employees
May 31, 2018
It has a wide range of MFA options. I prefer "Okta Verify" out of them all.
MJ
Service Desk Administrator at a tech services company with 1,001-5,000 employees
May 31, 2018
It made things a lot easier, especially with passwords.
RS
CEO at a tech services company with 11-50 employees
Nov 4, 2019
The most valuable aspects of the solution are the integration with external websites one-factor authentication.
AP
Senior Security Architect South Europe at a tech services company with 10,001+ employees
Nov 7, 2019
The most valuable feature of this solution for most customers is access management.
EQ
Manager, Identity Management Services at Verisk Analytics
Mar 17, 2020
Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes.
AmitSingh2 - PeerSpot reviewer
Microsoft Azure Engineer at Sycomp
May 27, 2020
There is no password hash saved on the cloud, which is the part that I like the most.
 

Okta Platform Cons review quotes

it_user597186 - PeerSpot reviewer
Technology Manager at a pharma/biotech company with 51-200 employees
Jan 27, 2017
A couple of improvements with the lifecycle management that will help companies that don't have an HRIS system to help manage contractors and contingent workers would be to add ways to disable their accounts once a certain time point is designated.
Informat2f02 - PeerSpot reviewer
Information Security Design Engineer at a manufacturing company with 10,001+ employees
May 23, 2018
UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions.
HA
Application Support Engineer at a computer software company with 201-500 employees
May 23, 2018
Maybe the interface could use some work but, for the most part, the tool is pretty cool.
Learn what your peers think about Okta Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user877146 - PeerSpot reviewer
Sr. Systems Engineer at a healthcare company with 5,001-10,000 employees
May 23, 2018
We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment.
JS
Consultant at a tech services company with 201-500 employees
May 31, 2018
RESTful Web Service calls and their response seem a bit slow.
MJ
Service Desk Administrator at a tech services company with 1,001-5,000 employees
May 31, 2018
On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user.
RS
CEO at a tech services company with 11-50 employees
Nov 4, 2019
The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based.
AP
Senior Security Architect South Europe at a tech services company with 10,001+ employees
Nov 7, 2019
This solution would be improved by adding biometrics features.
EQ
Manager, Identity Management Services at Verisk Analytics
Mar 17, 2020
SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service.
AmitSingh2 - PeerSpot reviewer
Microsoft Azure Engineer at Sycomp
May 27, 2020
I would like to see the provisioning simplified.