

Okta Platform and Auth0 Platform both offer solutions in identity and access management, but they serve different user needs. Okta shines with its robust enterprise features and seamless user management, making it a preferred choice for larger organizations. Auth0, on the other hand, offers flexibility and ease in integrating social logins and custom rules, giving it an edge in customizability and straightforward application integration processes.
Features: Okta provides comprehensive integration tools such as multi-factor authentication and streamlined provisioning. Its seamless user and application management enhance security and efficiency for enterprises. Auth0 emphasizes flexibility, supporting applications with social logins and custom rules for developers. It also provides robust security measures and simple integration processes.
Room for Improvement: Okta users suggest enhancements in lifecycle management, better reporting, and improved integration capabilities. Pricing concerns are prevalent among smaller enterprises, along with a call for improved client support and marketing efforts. Auth0 users find its pricing model aggressive and seek advanced authorization features, along with enhancements in multi-tenancy support and machine-to-machine authentication flows.
Ease of Deployment and Customer Service: Okta can be deployed across cloud and hybrid environments, favored for its flexibility, though most deployments are cloud-based. Customer service is generally high-rated, yet responsiveness can be a concern. Auth0 is tailored for cloud-native applications, reflected in its public cloud deployments. It is praised for its rapid and efficient technical support.
Pricing and ROI: Okta's subscription-based pricing model is costly, especially for small to mid-sized businesses, but offers robust feature sets that can yield significant ROI for larger enterprises. Auth0's pricing is perceived as expensive by some, with a confusing model. However, it is valued for delivering cost-effective solutions compared to in-house developments. Both platforms provide tangible returns, with Okta noted for its time savings and improved security management.
We have our dashboard to log in via Okta Workforce Identity.
It has saved approximately 50 to 80 percent of our time.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Their support is excellent.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
The tool is very scalable and meets our customers' needs.
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
Okta Workforce Identity is a stable product.
There are no doubts regarding the stability of Okta Customer Identity.
By default, the user profile does not contain the name, first name, or address, which I would expect.
Auth0 could be made more accessible to beginners.
A reduction of 20-25% would be great.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Since we started using it in 2019, we have observed numerous enhancements to increase security.
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products.
The price of Okta Customer Identity is acceptable.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
The most valuable feature of Auth0 is its customizability.
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
| Product | Market Share (%) |
|---|---|
| Okta Workforce Identity | 36.1% |
| Auth0 | 12.4% |
| Other | 51.5% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 21 |
| Large Enterprise | 44 |
Auth0 Platform utilizes JWT-based authentication and supports over 30 social logins, enabling integration with various codebases. Known for robust security, compliance, and scalability, it's tailored for enterprises needing customizable, efficient authentication solutions.
Auth0 Platform is a comprehensive identity management system used for customer, business-to-business, and API authentication across cloud infrastructures like AWS, Azure, and GCP. It simplifies user logins and identity management with features like Single Sign-On, identity federation, and multi-tenancy. Enterprises rely on it for its dynamic authentication capabilities and efficient management of user roles. However, areas for enhancement include authorization features, flexible pricing for small developers, and enhanced documentation for machine-to-machine authentication. Improving multi-tenancy support and customizable login experiences could elevate its appeal.
What are the key features of Auth0 Platform?In industries deploying Auth0 Platform, such as cloud-based service providers and enterprises using API-driven architectures, its implementation focuses on secure and seamless user logins. Many leverage its readiness for scaling authentication processes and its extensibility, including support for Single Sign-On and identity federation, to create streamlined user experiences across businesses. Expanding multi-factor authentication beyond traditional methods and refining social login integrations are common approaches to address specific industry needs.
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
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