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Auth0 Platform vs Okta Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Auth0 offers high ROI with time savings and efficiency but faces scalability cost concerns and licensing flexibility issues.
Sentiment score
6.1
Okta Platform boosts productivity, efficiency, and agility by centralizing security, automating features, and enhancing accessibility despite customization limits.
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
It has saved approximately 50 to 80 percent of our time.
Application development senior analyst at Accenture
 

Customer Service

Sentiment score
6.5
Auth0 users appreciate responsive support, but smaller accounts struggle with accessing community forums and feature support consistency.
Sentiment score
7.1
Okta Platform's customer service is commendable for quick responses and expertise, with some reporting delays and varied experiences.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Manager, Customer Success at Cloudworks
Their support is excellent.
CTO at Lambda-X Ophthalmics
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
IT Manager at Clear Channel
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
6.9
Auth0 effectively scales, overcoming MongoDB bottlenecks, with users rating scalability highly for diverse customer needs and performance.
Sentiment score
7.5
Okta Platform is praised for seamless cloud integration, scaling flexibility, and handling extensive environments efficiently for enterprises.
The tool is very scalable and meets our customers' needs.
Manager, Customer Success at Cloudworks
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
IT Administrator at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.7
Auth0 Platform is highly stable and dependable, with excellent performance and integration, garnering top ratings for reliability.
Sentiment score
7.9
Okta Platform is praised for its stability and reliability, with users noting impressive uptime and responsive support.
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
 

Room For Improvement

Auth0 needs better authorization, clearer pricing, improved documentation, and enhanced user management and administration for a better user experience.
Okta requires improvements in integration, pricing, lifecycle management, interface design, setup, API, and multi-factor authentication.
By default, the user profile does not contain the name, first name, or address, which I would expect.
CTO at Lambda-X Ophthalmics
Auth0 could be made more accessible to beginners.
Senior Software Engineer at Charter Communications
A reduction of 20-25% would be great.
Manager, Customer Success at Cloudworks
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
Since we started using it in 2019, we have observed numerous enhancements to increase security.
IT Manager at Clear Channel
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
Managing Consultant at a tech vendor with 10,001+ employees
 

Setup Cost

Auth0's pricing is seen as clear and cost-effective by some, but expensive and confusing with high integration costs by others.
Okta's pricing varies by organization size, seen as costly for SMBs but justified by security and management benefits.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
CTO at Lambda-X Ophthalmics
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products.
Managing Consultant at a tech vendor with 10,001+ employees
The price of Okta Customer Identity is acceptable.
Senior Quality Analyst at YASH Technologies
 

Valuable Features

Auth0 offers seamless integration, strong security, scalability, compliance, and flexibility, providing a unified cloud solution for authentication management.
Okta Platform enhances security and user experience with single sign-on, adaptive MFA, and seamless app integration and provisioning.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
CTO at Lambda-X Ophthalmics
The most valuable feature of Auth0 is its customizability.
Manager, Customer Success at Cloudworks
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it.
Senior Software Engineer at Charter Communications
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

Auth0 Platform
Ranking in Single Sign-On (SSO)
5th
Ranking in Access Management
5th
Ranking in Customer Identity and Access Management (CIAM)
2nd
Ranking in AI IT Support
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Okta Platform
Ranking in Single Sign-On (SSO)
2nd
Ranking in Access Management
2nd
Ranking in Customer Identity and Access Management (CIAM)
1st
Ranking in AI IT Support
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
87
Ranking in other categories
Authentication Systems (6th), Privileged Access Management (PAM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), ZTNA as a Service (6th)
 

Mindshare comparison

As of December 2025, in the AI IT Support category, the mindshare of Auth0 Platform is 12.4%, up from 8.0% compared to the previous year. The mindshare of Okta Platform is 36.1%, down from 38.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI IT Support Market Share Distribution
ProductMarket Share (%)
Okta Workforce Identity36.1%
Auth012.4%
Other51.5%
AI IT Support
 

Featured Reviews

VC
Senior Software Engineer at Charter Communications
Secure API access for enterprises has improved and provides dynamic authentication for users
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it. While working in a dynamic environment where there are many enterprises involved in the service, you need a tool that can authenticate them on the go, which is why I like it. Auth0 has positively impacted my organization. Previously we used the tokenized version of authentication. The work was simple, but when you push this code to deployment and enterprises are involved, it makes much more sense to authenticate them through Auth0 so that you can just get a login for yourself when you are authenticated, which helps to dynamically scale depending on the product and its viability. The specific outcomes since I started using Auth0 include time-saving, more security, and scalability, which are the three things I would emphasize.
SumitMundik - PeerSpot reviewer
Lead Admin Systems at a financial services firm with 10,001+ employees
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
9%
Manufacturing Company
11%
Computer Software Company
11%
Financial Services Firm
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise21
Large Enterprise44
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
I do not think there are any improvements needed for Auth0, other than maybe making it more visible to beginners. Auth0 could be made more accessible to beginners.
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

No data available
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Auth0 Platform vs. Okta Platform and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.