We performed a comparison between Nutanix Cloud Clusters (NC2) and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is having the full features of my Nutanix on-premises applications in the cloud."
"The overall infrastructure is the most valuable part of Nutanix Cloud Clusters."
"In terms of dealing with our business-critical workloads, Nutanix is a highly scalable, highly resilient, and very high-performing solution."
"Having a single pane of glass where you can have both your on-prem and anything else that you spin up within AWS is useful."
"The most valuable features of Nutanix Clusters are Prism Central, Micro-segmentation, and cluster scaling automation."
"The scalability is good."
"The most valuable feature of Nutanix Clusters is to protect the data."
"I've been very pleased with their support overall."
"ServiceNow IT Operations Management is a stable product."
"The most valuable feature of ServiceNow IT Operations Management is the user interface."
"Has service mapping, impact management, metric intelligence and health of analytics."
"It is flexible. You can tune it, more or less, as you want."
"It is easy to use and simple to learn."
"It's easy to set up."
"The scalability of ServiceNow is good."
"You can improve integrations of the operation with the solution."
"Perhaps the one thing that could be improved is the documentation around the solution."
"I'd like more flexible options to get in and out of migration modes."
"The technical support for Nutanix Clusters could be better."
"We've had some challenges with the implementation."
"The pricing can be better."
"Some of the interfaces aren't as intuitive as they should be."
"The biggest weakness with Clusters at this point is that the adoption rate is low because customers don't know enough about it."
"The reporting has room for improvement."
"There is a slower learning curve associated with the tool's scripting part. It is also not cheap."
"It should have better integrations with other solutions."
"My managers would say that the price is too high. We wanted to also have the visibility version of it, but it's too expensive for us. Going for visibility would have doubled up the price."
"The pricing of some modules is higher because they are sold in packages. If we need something specific, we cannot take it individually."
"ServiceNow could be more prescriptive on how customers can leverage some of the benefits."
"The most complaints we have received from our clients are the solution's discovery aspect. I've heard a few concerns from the customers where we have to integrate with a third-party tool to make a full-fledged discovery along with ServiceNow. ServiceNow alone does not do the total capacity of the discovery. The discovery portion of ServiceNow IT Operations Management is not in-depth as what the customers are looking for. The information that it gathers from the assets is a little more limited than what other tools provide."
"ServiceNow IT Operations Management could do a little bit better with integrations. Integrating ServiceNow IT Operations Management with CMDB processes needs a little more work."
"The initial setup phase was hard and could be made easier."
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Nutanix Cloud Clusters (NC2) is ranked 19th in Cloud Management with 9 reviews while ServiceNow IT Operations Management is ranked 10th in Cloud Management with 34 reviews. Nutanix Cloud Clusters (NC2) is rated 8.6, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Nutanix Cloud Clusters (NC2) writes "Helps manage costs, eliminates waste, and has excellent technical support". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Nutanix Cloud Clusters (NC2) is most compared with VMware Cloud Foundation, Azure Stack, AWS Outposts, VMware Cloud on AWS and Microsoft Azure, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Nutanix Cloud Clusters (NC2) vs. ServiceNow IT Operations Management report.
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