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NinjaOne vs Rapid7 Metasploit comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Organizations save costs and time with NinjaOne, improving productivity and efficiency with ROI typically in six months.
Sentiment score
4.3
Rapid7 Metasploit efficiently identifies vulnerabilities and saves costs but is average for experienced users or those using Qualys/Nessus.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a financial services firm with 10,001+ employees
Metasploit has helped save time, especially with testing websites or VIPD projects.
Information security engineer at Cyberisk
The ROI can be very rapid for organizations using vulnerability assessment for the first time.
Senior Security Consultant at ITSEC Asia
 

Customer Service

Sentiment score
7.2
NinjaOne offers effective customer service with some response time issues, achieving high ratings despite limited 24/7 availability.
Sentiment score
5.9
Rapid7 Metasploit support has mixed reviews, with helpful resources but varying response times and effectiveness compared to Cisco.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
Rapid7 sometimes struggles with queries from non-security people, whereas Tenable is more patient.
Senior Security Consultant at ITSEC Asia
The customer support is excellent
Infrastructure patching Manager at a manufacturing company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
8.2
NinjaOne is scalable and flexible, suitable for various enterprise sizes, praised for adaptability despite cost concerns for smaller setups.
Sentiment score
5.1
Rapid7 Metasploit's scalability opinions vary, some see limitations, others appreciate flexibility; performance varies by project and infrastructure.
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
Metasploit can handle big projects and is already prepared for them.
Information security engineer at Cyberisk
Rapid7 Metasploit is highly scalable.
Infrastructure patching Manager at a manufacturing company with 1,001-5,000 employees
Rapid7 Metasploit has limited scalability based on my experience, as the customer receives the full functionality of the product with the license.
Head of Sales Services Department at a comms service provider with 51-200 employees
 

Stability Issues

Sentiment score
8.2
NinjaOne is highly stable, with frequent updates and minor issues, resulting in minimal reliability concerns and user satisfaction.
Sentiment score
7.8
Rapid7 Metasploit's stability is highly praised, with recent versions improving and rated 8-9/10, despite occasional network issues.
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a financial services firm with 10,001+ employees
I have never faced any technical issues or downtimes.
Information security engineer at Cyberisk
I find Metasploit to be very stable, and I would rate its stability as a nine out of ten.
Senior Security Consultant at ITSEC Asia
 

Room For Improvement

Users desire better software integration, advanced features, improved affordability, and enhanced Linux/macOS support for NinjaOne.
Rapid7 Metasploit needs faster updates, improved tools integration, better UI, enhanced features, and updated evasion capabilities for modern defenses.
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
While you can check the vulnerability, and the system will tell you there is no vulnerability, usually, a human can change one, two, or three parameters and using the same technique and the same scripts can break the system.
Head of Sales Services Department at a comms service provider with 51-200 employees
The database is not always updated with the latest vulnerabilities or zero-day exploits.
Information security engineer at Cyberisk
The time taken to fetch reports based on the number of events can be extensive.
Infrastructure patching Manager at a manufacturing company with 1,001-5,000 employees
 

Setup Cost

Enterprise users find NinjaOne competitively priced, offering cost-effective value with bundled tools, though expenses vary by features and scale.
Rapid7 Metasploit's pricing ranges from free to $20,000, with varied opinions on its affordability compared to competitors.
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
The cost is approximately $15 per device.
Infrastructure patching Manager at a manufacturing company with 1,001-5,000 employees
Metasploit is cheaper than Nessus and offers a more robust community edition that provides a good experience for studying Metasploit.
Senior Security Consultant at ITSEC Asia
After that, they usually purchase the commercial part of the solution due to its deep integration with InsightVM.
Head of Sales Services Department at a comms service provider with 51-200 employees
 

Valuable Features

NinjaOne streamlines IT management with remote monitoring, automation, and security features, ideal for efficient, cost-effective infrastructure management.
Rapid7 Metasploit excels in penetration testing with strong integration, comprehensive features, and efficient management in a unified platform.
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
Rapid7 offers comprehensive features within one platform, eliminating the need to integrate multiple tools to see all alerts in one place.
Infrastructure patching Manager at a manufacturing company with 1,001-5,000 employees
InsightVM searches for potential threats and vulnerabilities of the infrastructure, and after that, Rapid7 Metasploit validates whether we can break the system using this vulnerability or threat, serving as a validator component of the InsightVM solution.
Head of Sales Services Department at a comms service provider with 51-200 employees
The most valuable features of Metasploit include its powerful capabilities for exploitation and scanning.
Information security engineer at Cyberisk
 

Categories and Ranking

NinjaOne
Ranking in Vulnerability Management
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), Server Monitoring (3rd), IT Service Management (ITSM) (7th), Remote Access (8th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
Rapid7 Metasploit
Ranking in Vulnerability Management
24th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of NinjaOne is 0.9%, up from 0.6% compared to the previous year. The mindshare of Rapid7 Metasploit is 1.9%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
NinjaOne0.9%
Rapid7 Metasploit1.9%
Other97.2%
Vulnerability Management
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
reviewer1247523 - PeerSpot reviewer
Head of Sales Services Department at a comms service provider with 51-200 employees
Extensive exploit database and seamless integration enhance penetration testing capabilities
The automated approach in the audits or in the hacking testing with Rapid7 Metasploit could be improved because even the same attack you provide today will go in different ways another day. I prefer when the auditor or pen-tester provides the attack in a non-automated mode. For some, it might be a valuable option, but I'm not sure it's valuable for us, as after the attack has been provided, we should release a report detailing how it transpired and what the customer should improve to block this way of attack. If the attack was provided in an automated mode, you cannot receive sufficient information that helps with this final report for the customer. While you can check the vulnerability, and the system will tell you there is no vulnerability, usually, a human can change one, two, or three parameters and using the same technique and the same scripts can break the system. Rapid7 Metasploit could be improved in areas concerning the experience with finding particular scripts pre-installed in the solution. Customers, administrators, and pen-testers spend considerable time trying to locate the specific component they need by the name of the technique or the name of the attack, so any improvements in making it easier to find those predefined components by name or timeframe would be beneficial. Search filters could be a correct improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
10%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
What is your experience regarding pricing and costs for Rapid7 Metasploit?
The pricing of Rapid7 Metasploit is quite affordable. It has a free version that many customers start with, and after that, they usually purchase the commercial part of the solution due to its deep...
What needs improvement with Rapid7 Metasploit?
The automated approach in the audits or in the hacking testing with Rapid7 Metasploit could be improved because even the same attack you provide today will go in different ways another day. I prefe...
What is your primary use case for Rapid7 Metasploit?
I use Rapid7 Metasploit as a distributor, as an integrator, and as a user. I use Rapid7 Metasploit in my company internally as a part of providing internal audit.
 

Also Known As

No data available
Metasploit
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
City of Corpus Christi, Diebold, Lumenate, Nebraska Public Power District, Prairie North Regional Health, Apptio, Automation Direct, Bob's Stores, Cardinal Innovations Healthcare Solutions, Carnegie Mellon University
Find out what your peers are saying about NinjaOne vs. Rapid7 Metasploit and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.