It just works as advertised and serves the purpose for which we got it.
NinjaOne enhances machine deployment and management, offering features like remote desktop management, patch management, and remote script execution. Security is high, with no need for port opening. However, integration with third-party software like Cisco and Meraki is lacking, the reporting module is cumbersome, and the ticketing system is delayed. Missing support for platforms such as XENServer hinders users, and limited customer support hours remain a concern.
