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Newgen OmniFlow vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Newgen OmniFlow
Ranking in Business Process Management (BPM)
33rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Studio Creatio
Ranking in Business Process Management (BPM)
19th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
Rapid Application Development Software (20th), Low-Code Development Platforms (18th), Business Orchestration and Automation Technologies (29th)
 

Mindshare comparison

As of June 2026, in the Business Process Management (BPM) category, the mindshare of Newgen OmniFlow is 1.0%, up from 0.7% compared to the previous year. The mindshare of Studio Creatio is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Studio Creatio1.2%
Newgen OmniFlow1.0%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.
BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"We have a huge customer satisfaction rate because we try to accommodate all the requirements of their business."
"The most valuable feature is the flexibility in using it."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"Good for static workflows, and the customer support team is proactive and accommodating."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"Studio Creatio is a business automation platform and is very versatile, as it can automate most of the management processes that you come across on a day-to-day basis in your corporation."
"The most valuable feature of Studio Creatio is the ease of providing change for our customers, and Creatio also provides us with scalability, performance and agility."
"The scalability of Studio Creatio is commendable, and I would rate it eight out of 10."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"We recommend this solution to all our customers because of its functionalities and potential."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"The most valuable feature of this solution is its simplicity."
 

Cons

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"I would like to see more automated analytics built into the solution."
"In terms of stability, like every product, it has its issues."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"From what I have seen so far, this system is too hardcoded and inflexible."
"On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"The development teams should be more agile and they need to have more team members."
"It would be great if the product included a process design tool like Visio inside Process Designer."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process."
"Creatio needs to stabilize their marketplace."
"Based on my experience, the company's pricing, setup cost, and licensing are somewhat high."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"On the other hand, when you are implementing the solution, we can't get enough support from the vendor."
"It does not have the ability to run one single large process."
"The mobile version of the solution could be improved. It's hard to customize it."
 

Pricing and Cost Advice

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The price of Newgen OmniFlow is priced reasonably."
"There is a license required for this solution."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"The tool is reasonably priced."
"It is fairly competitive."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Import And Exporter
10%
Outsourcing Company
10%
Comms Service Provider
10%
Construction Company
16%
Financial Services Firm
12%
Comms Service Provider
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
What is your experience regarding pricing and costs for Studio Creatio?
My experience with pricing, setup cost, and licensing for Studio Creatio is that it is average around the world. Compared to the competition, Studio Creatio is still in the average line because the...
What needs improvement with Studio Creatio?
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example...
What is your primary use case for Studio Creatio?
My main use case for Studio Creatio is defining values and creating automated workflows, with a focus on customization and configuration of the environment based on business needs. A specific examp...
 

Also Known As

OmniFlow
No data available
 

Overview

 

Sample Customers

Rak Bank, Bank Dhofar
Rangel Logistics Solutions
Find out what your peers are saying about Newgen OmniFlow vs. Studio Creatio and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.