We performed a comparison between Newgen OmniFlow and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The most valuable feature is the flexibility in using it."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"It is a low-code platform, that is very intuitive."
"Creatio also provides us with scalability, performance and agility."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The most valuable feature of this solution is its simplicity."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"The development teams should be more agile and they need to have more team members."
"I would like to see more automated analytics built into the solution."
"In terms of stability, like every product it has its issues."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"The mobile version of the solution could be improved. It's hard to customize it."
"It does not have the ability to run one single large process."
"Numerous options can make implementation confusing."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"Creatio needs to stabilize their marketplace."
Newgen OmniFlow is ranked 30th in Business Process Management (BPM) with 7 reviews while Studio Creatio is ranked 27th in Business Process Management (BPM) with 12 reviews. Newgen OmniFlow is rated 7.8, while Studio Creatio is rated 8.8. The top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". Newgen OmniFlow is most compared with IBM BPM, Pega BPM, Appian, Camunda and Nintex Process Platform, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, Bizagi and Camunda. See our Newgen OmniFlow vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors.
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