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Newgen OmniFlow vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Newgen OmniFlow
Ranking in Business Process Management (BPM)
34th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Studio Creatio
Ranking in Business Process Management (BPM)
24th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Rapid Application Development Software (20th), Low-Code Development Platforms (17th), Business Orchestration and Automation Technologies (24th)
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Newgen OmniFlow is 0.9%, up from 0.7% compared to the previous year. The mindshare of Studio Creatio is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Studio Creatio1.0%
Newgen OmniFlow0.9%
Other98.1%
Business Process Management (BPM)
 

Featured Reviews

CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.
Bhoobalan Palanivelu - PeerSpot reviewer
Creatio Technical Consultant at a computer software company with 11-50 employees
Customer data has driven better decisions and highlights where workflow automation still needs improvement
The downside of Studio Creatio is when it is marketed as a no-code platform, it does not support creating any website or mobile application. It is an ecosystem or environment within which a user, developer, or implementation partner has to develop process automation. It is not a drag-and-drop tool to create an application. It is a workflow automation process and enterprise-grade application where an understanding of the platform is essential to use Studio Creatio. It is not an absolute no-code solution. There are some areas with no-code flexibilities, but for specific business use cases or workflows, an understanding of the Studio Creatio ecosystem and .NET technologies is essential.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
"The most valuable feature is the flexibility in using it."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"Creatio also provides us with scalability, performance and agility."
"It is a low-code platform, that is very intuitive."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"The scalability of Studio Creatio is commendable, and I would rate it eight out of 10."
"The tool enables users to work offline through the mobile application."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
 

Cons

"I would like to see more automated analytics built into the solution."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"The development teams should be more agile and they need to have more team members."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"Improvement is needed in supporting the partner ecosystem."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"In terms of stability, like every product it has its issues."
"It does not have the ability to run one single large process."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
"The mobile version of the solution could be improved. It's hard to customize it."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
 

Pricing and Cost Advice

"The price of Newgen OmniFlow is priced reasonably."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"The tool is reasonably priced."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"There is a license required for this solution."
"It is fairly competitive."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Government
11%
Import And Exporter
8%
Healthcare Company
7%
Financial Services Firm
13%
Comms Service Provider
13%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
What needs improvement with Studio Creatio?
The downside of Studio Creatio is when it is marketed as a no-code platform, it does not support creating any website or mobile application. It is an ecosystem or environment within which a user, d...
What is your primary use case for Studio Creatio?
For the past five years, I have been using the multiple platforms of Studio Creatio. Studio Creatio is one of them, and I have been using the enterprise grade bundle like Sales Studio Creatio, serv...
 

Also Known As

OmniFlow
No data available
 

Overview

 

Sample Customers

Rak Bank, Bank Dhofar
Rangel Logistics Solutions
Find out what your peers are saying about Newgen OmniFlow vs. Studio Creatio and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.