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New Relic vs Splunk Synthetic Monitoring comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Ranking in Network Monitoring Software
11th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
Splunk Synthetic Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
36th
Ranking in Network Monitoring Software
49th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 6.1%, down from 9.5% compared to the previous year. The mindshare of Splunk Synthetic Monitoring is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
Sathis-Kumar - PeerSpot reviewer
Customized dashboards streamline log monitoring needs
Splunk is primarily used for log monitoring, where I collect all my security logs, system logs, and application logs into a centralized place. This helps me customize my monitoring models Splunk has provided me with a centralized platform to manage multiple features. Instead of using various…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has given us better insight into the performance of the system."
"Working with the solution is very easy. It's user-friendly."
"Server uptime is its most valuable feature."
"The VPN is one of the solution's most valuable features for us."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"The versatility of the solution is its most valuable feature."
"The integration and configuration of New Relic is straightforward and easy."
"Overall, I would recommend Splunk to anyone seeking a monitoring solution, thanks to its extensive capabilities and features."
"The most valuable feature is the ability to customize dashboards based on my queries or any other customization I may need."
 

Cons

"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"The scalability can be improved."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"The price could improve."
"In future updates, I would like to see more predefined monitoring query solutions, which could be more effective."
"Technical support is good but could be improved, particularly concerning the time taken for ticket resolution."
 

Pricing and Cost Advice

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"This is an expensive tool."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"The solution is cheap, but prices can go up when users grow."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
32%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
6%
Financial Services Firm
16%
Government
11%
Computer Software Company
10%
Insurance Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
What is your experience regarding pricing and costs for Splunk Synthetic Monitoring?
Splunk is a bit expensive since it charges based on the indexing rate of data. However, considering the features it provides, the pricing is quite affordable compared to other monitoring solutions.
What needs improvement with Splunk Synthetic Monitoring?
I'm still experiencing some features of the product. However, in future updates, I would like to see more predefined monitoring query solutions, which could be more effective.
What is your primary use case for Splunk Synthetic Monitoring?
Splunk is primarily used for log monitoring, where I collect all my security logs, system logs, and application logs into a centralized place. This helps me customize my monitoring models.
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: June 2025.
856,874 professionals have used our research since 2012.