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New Relic vs Splunk Synthetic Monitoring comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
5th
Ranking in Network Monitoring Software
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
IT Infrastructure Monitoring (6th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)
Splunk Synthetic Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
36th
Ranking in Network Monitoring Software
47th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 6.6%, down from 9.8% compared to the previous year. The mindshare of Splunk Synthetic Monitoring is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.
Sathis-Kumar - PeerSpot reviewer
Customized dashboards streamline log monitoring needs
Splunk is primarily used for log monitoring, where I collect all my security logs, system logs, and application logs into a centralized place. This helps me customize my monitoring models Splunk has provided me with a centralized platform to manage multiple features. Instead of using various…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The simplicity of the dashboard is very good."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"It has given us better insight into the performance of the system."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The most valuable features of New Relic are the reports and ease of use."
"They have baseline level alerting."
"New features are added often."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"Overall, I would recommend Splunk to anyone seeking a monitoring solution, thanks to its extensive capabilities and features."
"The most valuable feature is the ability to customize dashboards based on my queries or any other customization I may need."
 

Cons

"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"It would be nice if there were pre-made dashboards."
"I would like an infrastructure network that provides real-time views, showing the issues."
"It would help customers if there were an on-premises version available."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"Technical support is good but could be improved, particularly concerning the time taken for ticket resolution."
"In future updates, I would like to see more predefined monitoring query solutions, which could be more effective."
 

Pricing and Cost Advice

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"The price depends on how many agents you want."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"It would be nice if we could buy it annually instead of monthly."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"Because of budget, we are not using the mobile app part of this tool."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
49%
Computer Software Company
8%
Financial Services Firm
8%
Manufacturing Company
4%
Financial Services Firm
18%
Government
13%
Insurance Company
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
What is your experience regarding pricing and costs for Splunk Synthetic Monitoring?
Splunk is a bit expensive since it charges based on the indexing rate of data. However, considering the features it provides, the pricing is quite affordable compared to other monitoring solutions.
What needs improvement with Splunk Synthetic Monitoring?
I'm still experiencing some features of the product. However, in future updates, I would like to see more predefined monitoring query solutions, which could be more effective.
What is your primary use case for Splunk Synthetic Monitoring?
Splunk is primarily used for log monitoring, where I collect all my security logs, system logs, and application logs into a centralized place. This helps me customize my monitoring models.
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: April 2025.
849,686 professionals have used our research since 2012.