Try our new research platform with insights from 80,000+ expert users

MSP360 Backup vs NetApp SnapCenter comparison

MSP360 and NetApp are both solutions in the Backup and Recovery category. MSP360 is ranked #55 with an average rating of 7.0, while NetApp is ranked #50 with an average rating of 7.5. MSP360 holds a 0.4% mindshare in BRS, compared to NetApp’s 0.6% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.
MSP360 Backup
Read 15 MSP360 Backup reviews
  • 827 Views
  • 632 Comparison Views
100% willing to recommend
NetApp SnapCenter
Read 27 NetApp SnapCenter reviews
  • 1,183 Views
  • 767 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and NetApp SnapCenter are both prominent backup solutions, but they cater to different needs within the tech landscape. Users are more satisfied with the features of NetApp SnapCenter, though MSP360 Backup receives praise for its cost-efficiency and support.

Features: MSP360 Backup is valued for its simplicity, versatility in supporting multiple cloud storage options, and cost-efficiency. NetApp SnapCenter is appreciated for its comprehensive integration with other NetApp products, robust data management capabilities, and extensive features, making it advantageous for complex environments.

Room for Improvement: Users of MSP360 Backup suggest enhancements in the speed of large data backups, a more intuitive reporting system, and improved user interface design. For NetApp SnapCenter, users desire better support for non-NetApp environments, improved error messaging, and more simplified setup procedures.

Ease of Deployment and Customer Service: MSP360 Backup is recognized for its straightforward setup and excellent customer support. NetApp SnapCenter, though somewhat complex to deploy, benefits from strong integration with NetApp's other services and reliable customer support.

Pricing and ROI: MSP360 Backup is frequently cited as budget-friendly with a predictable pricing model, offering a good return on investment. NetApp SnapCenter's cost is justified by its extensive features, with users indicating higher ROI due to its comprehensive capabilities despite higher initial setup costs.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed MSP360 Backup vs. NetApp SnapCenter Report (Updated: April 2025).
Buyer's Guide
MSP360 Backup vs. NetApp SnapCenter
April 2025
Download the complete report
Helped 850,236 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (43rd), Disaster Recovery (DR) Software (28th), MSP Backup (4th)
NetApp SnapCenter
Ranking in Backup and Recovery
50th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. The mindshare of NetApp SnapCenter is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Read full review
Mir Gulzar Ahmed - PeerSpot reviewer
Integrates well with various applications , provides a cloning feature for creating snapshots or clones of volume and a centralized command
It is basically centralized command control software. When the users visualize the workflow of the backup, the management and the customer storage administrator know the ins and outs of the backup and recovery. They can make the strategy for their backup and recovery and the certainty of their backups and restore. Strategic planning: Also, it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery. With the CLI or native way, without any UI or management tool, you might not be able to create any strategy at all. This is especially important when you have multiple storage systems inside your data center or organization. You need a tool that connects and visualizes the workflow of the backup and recovery from all the storage systems and NetApp storage systems installed within the organization. It is very important when you have multiple storage systems, and you need to manage your backup and recovery workflow. Ease of Management: Unlike other storage vendors, NetApp has its own product called SnapCenter. Other vendors need to acquire third-party software or integrate with other software to manage storage systems. NetApp has its own solution, which is SnapCenter. NetApp's SnapCenter gels well with their storage systems and products. Ease of management is already there. It's a fine software with easy installation, management, and understanding. It's not a complicated software to understand.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has allowed me to implement a cost effective, highly configurable solution."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The solution is simple to use and easy to configure."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"MSP360 Backup's most valuable feature is its backup interface."
"Provides connectivity to a lot of different cloud storage solutions."
"The initial setup is very easy. It's not overly complex."
"The solution is easy to access and handles things efficiently."
More MSP360 Backup pros
"The centralized GUI is the best feature, that there is only one webpage where we can see the states of all the backup jobs. We can see all the tasks that are running and we can quickly see if one fails; if they are running or have any issues. We have all that in one place."
"Most banks and financial institutions use the solution."
"It has greatly improved our DR activity."
"Restoring and cloning are easy to do."
"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."
"The main advantage is its fast backup and restore."
"The most valuable feature is that it's centralized. In the old SnapManager days, we had software for each server. Now, with a centralized system, we're able to manage all systems remotely, and all agents remotely, and update them remotely. That's a huge benefit for us."
"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."
More NetApp SnapCenter pros
 

Cons

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The solution's pricing is very high."
"The graphics are looking a bit old and should be updated."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
More MSP360 Backup cons
"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."
"I would like to see replication support between systems. Right now, it's kind of limited. We manage them separately from the storage system interface, not from SnapCenter. It would be nice if it was integrated into SnapCenter."
"My major issue is when I upgrade. I have to touch every last client that I have in SnapCenter, and right now I have 60... They said that in another release that will get better, but right now it's not better and I've had to do this three times."
"We have hundreds of servers and systems and hundreds of customers and they're separated in a multi-tenancy way in NetApp SVM. Right now, the problem is that it always scan all SVMs. If I backup Customer A, it scans all SVMs, or tries to scan all SVMs, if there is a backup relationship on the storage. But it doesn't have the permissions, so we run into timeouts or the backup just takes too long. They're fixing that in the upcoming release..."
"Some of the minor functionalities from SnapManager did not transfer over to SnapCenter. These should be added in future releases."
"The DBAs are comparing it to SMO but it doesn't have a lot of the functionalities that SMO has."
"The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems."
"The tool could be faster."
More NetApp SnapCenter cons
 

Pricing and Cost Advice

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Pricing is reasonable although can be quite a large upfront cost."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The solution is expensive."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
More MSP360 Backup pricing and cost advice
"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."
"Pricing is very good because if you already have NepApp controllers, then it's included."
"The product is inexpensive."
"The license for SnapCenter was included with the storage array."
"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."
"It's free. The license is included with other NetApp products."
"We have a site license, so it comes with the product."
"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."
report
See which vendors are best for you
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
See recommendations
850,236 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Construction Company
8%
Manufacturing Company
6%
Manufacturing Company
20%
Computer Software Company
14%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
See all answers
What is your experience regarding pricing and costs for MSP360 Backup?
I rate the price of MSP360 Backup a seven out of ten.
See all answers
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
See all answers
What do you like most about NetApp SnapCenter?
Most banks and financial institutions use the solution.
See all answers
What is your experience regarding pricing and costs for NetApp SnapCenter?
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
See all answers
What needs improvement with NetApp SnapCenter?
The interface usability needs improvement. It should be more user-friendly and easier for customers to use.
See all answers
 

Comparisons

Acronis Cyber Protect vs MSP360 Backup Logo
Acronis Cyber Protect vs MSP360 Backup
Compared 29% of the time
Veeam Data Platform vs MSP360 Backup Logo
Veeam Data Platform vs MSP360 Backup
Compared 22% of the time
N-able Cove Data Protection vs MSP360 Backup Logo
N-able Cove Data Protection vs MSP360 Backup
Compared 15% of the time
NinjaOne vs MSP360 Backup Logo
NinjaOne vs MSP360 Backup
Compared 14% of the time
Comet Backup vs MSP360 Backup Logo
Comet Backup vs MSP360 Backup
Compared 11% of the time
More MSP360 Backup Competitors
Synology DSM vs NetApp SnapCenter Logo
Synology DSM vs NetApp SnapCenter
Compared 26% of the time
Commvault Cloud vs NetApp SnapCenter Logo
Commvault Cloud vs NetApp SnapCenter
Compared 18% of the time
Veeam Data Platform vs NetApp SnapCenter Logo
Veeam Data Platform vs NetApp SnapCenter
Compared 16% of the time
Veritas NetBackup vs NetApp SnapCenter Logo
Veritas NetBackup vs NetApp SnapCenter
Compared 9% of the time
Cohesity DataProtect vs NetApp SnapCenter Logo
Cohesity DataProtect vs NetApp SnapCenter
Compared 8% of the time
More NetApp SnapCenter Competitors
 

Product Reports

Buyer's Guide
MSP360 Backup
April 2025
MSP360 Backup reportDownload MSP360 Backup product report
Buyer's Guide
NetApp SnapCenter
April 2025
NetApp SnapCenter reportDownload NetApp SnapCenter product report
 

Also Known As

Cloudberry Backup
SnapCenter
 

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data. 

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events. 

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data. 

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp
 

Sample Customers

StratX
All for One Steeb AG, Accenture
Buyer's Guide
MSP360 Backup vs. NetApp SnapCenter
April 2025
Free Report: MSP360 Backup vs. NetApp SnapCenter
Find out what your peers are saying about MSP360 Backup vs. NetApp SnapCenter and other solutions. Updated: April 2025.
DOWNLOAD NOW
850,236 professionals have used our research since 2012.
See our MSP360 Backup vs. NetApp SnapCenter report.
See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.