MSP360 Backup vs NetApp SnapCenter comparison

Why PeerSpot?

MSP360 and NetApp are both solutions in the Backup and Recovery category. MSP360 is ranked #52, while NetApp is ranked #35 with an average rating of 8.0. MSP360 holds a 1.1% mindshare in BRS, compared to NetApp’s 0.8% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

6,366 Views
3,883 Comparison Views

100% willing to recommend

NetApp SnapCenter

Read 28 NetApp SnapCenter reviews

3,939 Views
3,821 Comparison Views

100% willing to recommend

MSP360 Backup

NetApp SnapCenter

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and NetApp SnapCenter are both prominent backup solutions, but they cater to different needs within the tech landscape. Users are more satisfied with the features of NetApp SnapCenter, though MSP360 Backup receives praise for its cost-efficiency and support.

Features: MSP360 Backup is valued for its simplicity, versatility in supporting multiple cloud storage options, and cost-efficiency. NetApp SnapCenter is appreciated for its comprehensive integration with other NetApp products, robust data management capabilities, and extensive features, making it advantageous for complex environments.

Room for Improvement: Users of MSP360 Backup suggest enhancements in the speed of large data backups, a more intuitive reporting system, and improved user interface design. For NetApp SnapCenter, users desire better support for non-NetApp environments, improved error messaging, and more simplified setup procedures.

Ease of Deployment and Customer Service: MSP360 Backup is recognized for its straightforward setup and excellent customer support. NetApp SnapCenter, though somewhat complex to deploy, benefits from strong integration with NetApp's other services and reliable customer support.

Pricing and ROI: MSP360 Backup is frequently cited as budget-friendly with a predictable pricing model, offering a good return on investment. NetApp SnapCenter's cost is justified by its extensive features, with users indicating higher ROI due to its comprehensive capabilities despite higher initial setup costs.

To learn more, read our detailed MSP360 Backup vs. NetApp SnapCenter Report (Updated: September 2026).

Buyer's Guide

MSP360 Backup vs. NetApp SnapCenter

September 2026

Download the complete report

Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

52nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (36th), Disaster Recovery (DR) Software (29th), MSP Backup (5th)

NetApp SnapCenter

Ranking in Backup and Recovery

35th

Average Rating

8.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. The mindshare of NetApp SnapCenter is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
NetApp SnapCenter	0.8%
MSP360 Backup	1.1%
Other	98.1%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

SaneeshC

Sr. engineer at Sify Technologies

Has reduced backup time for large workloads and supports smooth workload migration

Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"Technical support is very good."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"The most valuable feature of MSP360 Backup is its reliability."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

"The solution is simple to use and easy to configure."

More MSP360 Backup pros

"It's all together managing both storage and backup, which makes it easier for troubleshooting issues and the automation part of it."

"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."

"I like the instant backups and recovery feature that SnapCenter provides within NetApp storage systems."

"The initial setup was straightforward."

"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."

"The biggest advantage of the product is you can provide a quick restore."

"We have found that the snapshotting mechanism is better than VMware."

"The way that it interconnects with VMware is really handy, because you can go right into your vSphere client, where you spend a lot of the day anyway, right-click on one of the VMs where you have backups running for however long, and you can restore either some files or restore the entire thing."

More NetApp SnapCenter pros

Cons

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The restore time could improve. When we had an issue the restore time was lengthy."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"The interface could use some updating."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

More MSP360 Backup cons

"The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems."

"One thing that might be improved is the ease of management."

"We once had a case where everything looked good, all the services were running, but we were not able to access the management console."

"I'm waiting for SnapCenter for hybrid solutions. Right now, we only have SnapManager for hybrid."

"We would like to see more granular repording and reporting in bigger sets available in SnapCenter."

"The product lags in terms of availability."

"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."

"When you have role-based access, for example, it's a bit of a problem that the person who creates the backup job is the owner of it. We are struggling a bit with this, that everyone has the same view and the same permissions in there."

More NetApp SnapCenter cons

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."

"We have a very good return on investment."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"We have a site license, so it comes with the product."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"It's free. The license is included with other NetApp products."

"The product is inexpensive."

"The license for SnapCenter was included with the storage array."

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Top Industries

By visitors reading reviews

Construction Company

13%

Financial Services Firm

12%

Comms Service Provider

12%

Manufacturing Company

Construction Company

13%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	12

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for NetApp SnapCenter?

The product team handles the commercial aspects of pricing.

See all answers

What needs improvement with NetApp SnapCenter?

We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.

See all answers

What is your primary use case for NetApp SnapCenter?

The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...

See all answers

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Product Reports

Buyer's Guide

MSP360 Backup

September 2026

Download MSP360 Backup product report

Buyer's Guide

NetApp SnapCenter

September 2026

Download NetApp SnapCenter product report

Also Known As

Cloudberry Backup

SnapCenter

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

NetApp SnapCenter offers centralized management for backup and recovery, enhancing data protection and operation efficiency by integrating with storage systems and simplifying application management.

NetApp SnapCenter improves data protection with its centralized management, supporting essential enterprise functions with backup, restore processes, and fast recovery. Its ease of deployment, simplistic operational management, instant cloning, and role-based control contribute to its value. Integration with VMware streamlines virtualization tasks and promotes rapid restoration. While serving diverse environments like VMware, SQL, Oracle, and HANA databases, SnapCenter integrates well with existing systems but can enhance cloud integration and replication capabilities. Many enterprises leverage SnapCenter's centralized capabilities to maximize data management efficiency, managing extensive data seamlessly.

What are the key features of NetApp SnapCenter?

Centralized Management: Simplifies backup and management across environments.
Integrated Storage and Backup: Allows seamless data handling and recovery.
Instant Cloning: Promotes rapid data replication and testing.
Role-Based Access Control: Enhances security with customized user access.
VMware Integration: Streamlines virtualization tasks while ensuring quick restoration.

What benefits and ROI should users look for?

Efficient Data Recovery: Faster restoration minimizes downtime.
Simplified Deployment: Quick implementation with comprehensive reporting.
Enhanced Performance: Application-aware backups improve system efficiency.
Reduced Operational Costs: Effective data management maximizes ROI.

Enterprises in sectors such as technology, finance, and healthcare implement NetApp SnapCenter for reliable data recovery and protection. The tool supports databases like Oracle for efficient application-aware operations, enhancing business continuity and reducing data-related risks.

NetApp

Sample Customers

StratX

All for One Steeb AG, Accenture

Buyer's Guide

MSP360 Backup vs. NetApp SnapCenter

September 2026

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