No more typing reviews! Try our Samantha, our new voice AI agent.

NetApp SnapCenter vs Synology DSM comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp SnapCenter
Ranking in Backup and Recovery
39th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
28
Ranking in other categories
No ranking in other categories
Synology DSM
Ranking in Backup and Recovery
51st
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of NetApp SnapCenter is 0.8%, up from 0.7% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
NetApp SnapCenter0.8%
Synology DSM1.3%
Other97.9%
Backup and Recovery
 

Featured Reviews

SaneeshC - PeerSpot reviewer
Sr. engineer at Sify Technologies
Has reduced backup time for large workloads and supports smooth workload migration
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
"We have found that the snapshotting mechanism is better than VMware."
"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."
"It's all together managing both storage and backup, which makes it easier for troubleshooting issues and the automation part of it."
"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."
"The centralized GUI is the best feature, that there is only one webpage where we can see the states of all the backup jobs. We can see all the tasks that are running and we can quickly see if one fails; if they are running or have any issues. We have all that in one place."
"The most valuable feature is that it's centralized. In the old SnapManager days, we had software for each server. Now, with a centralized system, we're able to manage all systems remotely, and all agents remotely, and update them remotely. That's a huge benefit for us."
"Most banks and financial institutions use the solution."
"The most valuable aspect is its ability to handle multiple disks."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The product performs well. It is easy to use and implement."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The most valuable features of Synology DSM are its security and connectivity."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"Synology DSM is very easy to work and operate."
 

Cons

"The reporting could be better. It's good, but reporting of the jobs could be better."
"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"The compatibility with other manufacturers, like Oracle and Hyper-V, could be improved. I would like to see it be more compatible with other software."
"I would like to see replication support between systems. Right now, it's kind of limited. We manage them separately from the storage system interface, not from SnapCenter. It would be nice if it was integrated into SnapCenter."
"It needs to support vSphere 6.7."
"If nothing changes it works fine, but we faced some issues twice after we upgraded to the next SnapCenter release."
"We tend to have a lot of Hyper-V... so now we have two management consoles and we would ideally like to leverage SnapCenter to include Hyper-V."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Synology DSM's user interface is not quite intuitive."
"Users may lose their data if they don't configure the solution properly."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The product's only shortcoming is pricing, as it is an expensive solution."
"The only bothersome aspect is that the device is aging."
 

Pricing and Cost Advice

"It's free. The license is included with other NetApp products."
"The license for SnapCenter was included with the storage array."
"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."
"We have a site license, so it comes with the product."
"Pricing is very good because if you already have NepApp controllers, then it's included."
"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."
"The product is inexpensive."
"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."
"Synology DSM is a free tool."
"The price of the solution is very good."
"The solution’s pricing is neither cheap nor expensive."
"The pricing varies widely, catering to a broad range of needs."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"Synology DSM is a cheap solution."
"It is quite an affordable solution."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
913,924 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
9%
Comms Service Provider
9%
Manufacturing Company
8%
Manufacturing Company
10%
Comms Service Provider
9%
Computer Software Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise12
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for NetApp SnapCenter?
The product team handles the commercial aspects of pricing.
What needs improvement with NetApp SnapCenter?
We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.
What is your primary use case for NetApp SnapCenter?
The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...
Ask a question
Earn 20 points
 

Also Known As

SnapCenter
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

All for One Steeb AG, Accenture
Information Not Available
Find out what your peers are saying about NetApp SnapCenter vs. Synology DSM and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.