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BDRShield vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BDRShield
Ranking in Backup and Recovery
24th
Ranking in Disaster Recovery (DR) Software
12th
Ranking in MSP Backup
4th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Disaster Recovery (DR) Software
33rd
Ranking in MSP Backup
6th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (44th)
 

Mindshare comparison

As of June 2026, in the MSP Backup category, the mindshare of BDRShield is 7.1%, up from 5.1% compared to the previous year. The mindshare of MSP360 Backup is 12.1%, down from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup Mindshare Distribution
ProductMindshare (%)
BDRShield7.1%
MSP360 Backup12.1%
Other80.8%
MSP Backup
 

Featured Reviews

Thomas Roes - PeerSpot reviewer
Director at Switact
Ease of backup and restore improves data management with reliable support
The interface of BDRSuite Backup & Replication is pretty intuitive. Regarding their marketing strategy, I'm very bad at marketing. I always get a little edgy when people try to shove their product in my face. There are two sides to the story. If you don't know something exists, you might not even start to look for it unless you really know that you need it. If you are explicitly looking for a solution, then you'll find it. People that don't know that they should do backup don't have a place in IT. I rate BDRSuite Backup & Replication 8.5 out of 10.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scalability is good. It can scale. Adding a new server to a foreign location is easy."
"The support side of it, the usability, the ease of it: It is user friendly; we've tried other software before and it wasn't that great on the user front, but this software seems pretty straightforward."
"Vembu helps me deliver an enterprise-level data protection solution and reduce budgets."
"This solution helped us deliver an enterprise level data protection solution and reduced our budget by 50 percent."
"Customer service is always excellent."
"The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup."
"The main difference I see between Vembu and the other solutions we've tried is that with Vembu, you don't need anybody to tell you what to do. Once you have done the installation you just look at the user interface — it's very friendly — and you can do things yourself without resorting to help from anybody."
"If we were to lose all of our data we wouldn't be able to operate, so it's very valuable for us."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The solution is simple to use and easy to configure."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The solution is easy to access and handles things efficiently."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
 

Cons

"The phone [support] system is a negative five on a scale from one to ten, where one is the worst. They wanted me to leave a message. When there is a problem with the product and you call in, you want to talk to somebody or wait to talk to somebody, not leave a message."
"Live support would be helpful. I've communicated with them via email and through incidents."
"Vembu's website doesn't clearly state that their software is designed for tape libraries, not standalone drives."
"I would like to have a different set of products instead of having a single software which does everything."
"I saw that it's not possible to have the last full backup duplicated on our site. Therefore, if I have a lot of information on the main site, I would not want to copy any information to those site servers. It would be nice to be able to make a copy of the last full backup."
"We had problems, initially in setting it up. There was a major bug and the backup process corrupted one of our virtual machines which was a live customer system."
"Maybe they can add some features regarding working with the vCenter cluster to be able to have more power over the cluster overall, not just over a single or specific host. Also, I would like some enhancements in technology for the web interface, e.g., some interactive technologies to advance the interface of Vembu. Although the current interface is very good, maybe they can use more advanced technologies for its web development."
"Even though I've paid, I'm still only able to operate in a trial mode, so it's been difficult for us."
"The other issue is that I don't like the implementation of the SQL backup."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The product could be more user-friendly."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The interface could use some updating."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
 

Pricing and Cost Advice

"The pricing is fair."
"With the free version of Vembu, you receive three virtual machine backups. However, if you buy the NetworkBackup Enterprise version, you don't have access to the features seen in the free version. This is a situation that Vembu should solve. This caused a misunderstanding between sales and us. I was hoping if I buy the licenses, then after the trial I would not have to purchase virtual machine licenses. Maybe they should offer these three virtual machine backups as part of the Enterprise license."
"The price for BDRSuite is justified."
"I do remember that the pricing was based on a VMware or Hyper-V license, whereas on our end, it should be regarded as a VM-based license. I don't know why they make a difference at the Vembu level. We are currently on VMware migrating to Hyper-V, and we didn't want to buy licenses for VMware, but still have to buy them for Hyper-V. This the only thing which does not seem fully adequate."
"The best thing about the product is the license management. It is a true managed service provider solution. It has a good price. The licensing is quite flexible, which is one of the most important things for us."
"I selected this solution because it was the only one I could find for the cost that did what I needed it to do. I haven't found a competitor who does as good a job for the money."
"The subscription model that we're signed up for is very good. The only thing that is something of a sticking point is the fact that you can't do PO-based licensing. It's all just credit card."
"I've purchased and been licensed for one aspect of it, which is my preferred method, but the pricing and licensing will not work for the short-term and I can't draw back."
"We have a very good return on investment."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
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Top Industries

By visitors reading reviews
Construction Company
14%
Educational Organization
13%
Computer Software Company
7%
Manufacturing Company
7%
Construction Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise15
Large Enterprise10
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for BDRSuite?
BDRSuite is cost-effective because you can purchase a perpetual license that covers multiple environments. You only renew the support costs annually. It offers advanced features at roughly 75 perce...
What needs improvement with BDRSuite?
I really don't know what could be improved about BDRSuite Backup & Replication. I've never had anything that I thought would be nice if that was possible. Every time I thought that, it was alre...
What is your primary use case for BDRSuite?
BDRSuite Backup & Replication is used in my company and I recommend it to my customers.
Ask a question
Earn 20 points
 

Also Known As

Vembu BDRSuite, BDRSuite Backup & Replication
Cloudberry Backup
 

Overview

 

Sample Customers

NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola
StratX
Find out what your peers are saying about BDRShield vs. MSP360 Backup and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.