BDRShield vs MSP360 Backup comparison

Vembu Technologies and MSP360 are both solutions in the MSP Backup category. Vembu Technologies is ranked #2 with an average rating of 8.0, while MSP360 is ranked #6. Vembu Technologies holds a 4.8% mindshare in MB, compared to MSP360’s 15.2% mindshare. Additionally, 91% of Vembu Technologies users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

BDRShield

Read 66 BDRShield reviews

10,579 Views
741 Comparison Views

91% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

1,499 Views
300 Comparison Views

100% willing to recommend

BDRShield

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2025

BDRShield and MSP360 Backup both compete in the backup and recovery software category. While BDRShield has a slight edge in backup comprehensiveness, MSP360 Backup leads in cloud integration versatility.

Features: BDRShield offers automatic backup replication, multiple backup options including Hyper-V and VMware, and supports MSP rebranding. MSP360 Backup provides multi-cloud support, flexible backup configurations, and seamless execution with diverse cloud integrations.

Room for Improvement: BDRShield needs enhanced time zone support, granular control in customer interactions, and clearer licensing. MSP360 Backup would benefit from a more intuitive user interface, better customer support responsiveness, and the addition of live chat options.

Ease of Deployment and Customer Service: BDRShield is usually deployed on-premises and can require significant effort for setup. Its customer support feedback is mixed, with varied response times. MSP360 Backup is praised for its straightforward installation in public and hybrid clouds, though its support reviews are inconsistent, especially during critical times.

Pricing and ROI: BDRShield is cost-efficient with competitive pricing and flexible licensing, offering good ROI over time. MSP360 Backup, while initially costlier due to its licensing, remains competitive through cloud service integration, but careful management of high storage costs with providers like Amazon is crucial for maintaining ROI.

To learn more, read our detailed BDRShield vs. MSP360 Backup Report (Updated: October 2025).

Buyer's Guide

BDRShield vs. MSP360 Backup

October 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BDRShield

Ranking in Backup and Recovery

19th

Ranking in Disaster Recovery (DR) Software

8th

Ranking in MSP Backup

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

61st

Ranking in Disaster Recovery (DR) Software

34th

Ranking in MSP Backup

6th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th)

Mindshare comparison

As of November 2025, in the MSP Backup category, the mindshare of BDRShield is 4.8%, down from 5.3% compared to the previous year. The mindshare of MSP360 Backup is 15.2%, down from 18.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup Market Share Distribution
Product	Market Share (%)
BDRSuite Backup & Replication	4.8%
MSP360 Backup	15.2%
Other	80.0%

MSP Backup

Featured Reviews

Thomas Roes

Director at Switact

Ease of backup and restore improves data management with reliable support

The interface of BDRSuite Backup & Replication is pretty intuitive. Regarding their marketing strategy, I'm very bad at marketing. I always get a little edgy when people try to shove their product in my face. There are two sides to the story. If you don't know something exists, you might not even start to look for it unless you really know that you need it. If you are explicitly looking for a solution, then you'll find it. People that don't know that they should do backup don't have a place in IT. I rate BDRSuite Backup & Replication 8.5 out of 10.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Their technical support is very good to work with, as they are able to propose alternate solutions to problems that work well for us."

"It has improved our business continuity."

"The Vembu BDR product is very intuitive and easy to use."

"Moving to cloud backups eliminated the need for clients to change USB drives or worry about drives being stored offsite."

"It backs up our virtual machines with the CBT, Changed Block Tracking."

"Quick backup and restore; very simple and understandable interface."

"The most valuable feature is its ability to copy quickly. We have about 12 terabytes, and trying to copy that volume size through the file structure would take a week. BDRSuite has a different approach to copying and is much faster."

"It made it easy for us to handle the daily backup of endpoints."

More BDRShield pros

"Client-side encryption minimizes worries about data being captured on the back-end."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The initial setup is very easy. It's not overly complex."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The solution is easy to access and handles things efficiently."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

More MSP360 Backup pros

Cons

"There are some limitation in Vembu that can be improved. When you take the backup from any server, the full incremental backup is limited. For example, if you run a weekly full backup and monthly backup, they cannot be run at the same time. I should not have to create a new job, but in this scenario, I am creating two jobs. The limitation is created because if I select monthly backup, then I cannot select weekly backup."

"Vembu's website doesn't clearly state that their software is designed for tape libraries, not standalone drives."

"What I would love to see on the dashboard are graphs, per backup job. I want to see the month and the days in it... If a job has failed, when did it actually fail and what percentage of it failed? Did it fail completely, 75 percent or 100 percent or did it only fail partially?"

"They need to improve their marketing because not many people are aware of it. People ask me what is Vembu, and I have to explain to them it is a good tool for backup and other things."

"The process is a bit cumbersome when you remove an agent, delete that job, and add the agent to the same server. Even though the agent is already installed in that server, the system does not recognize it. We have to uninstall the current agent, restart the server, install the push agent - a new agent - and then restart the server. I think they should try to avoid that."

"It's not that stable yet. Every two weeks, my backup will stop and I have to check it."

"The support is a bit slow in resolving an issue. It takes a long time to recover."

"I have not been impressed by the data compression of the backup images. They seem to take up nearly as much space on the backup drive as they do on the server."

More BDRShield cons

"The solution's pricing is very high."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The restore time could improve. When we had an issue the restore time was lengthy."

More MSP360 Backup cons

Pricing and Cost Advice

"Take a look at the pricing and licensing closely. When we installed the BDR disaster recovery server, which is the duplication of the backup data on one server onto a second one where the backup data resides, it was not clear that this DR server needed two other licenses. These licenses were to back up the copy of the first backup server that had two licenses for the two physical host that it was backing up in the first place. Moving files around to a second DR server, why would I need an extra two licenses? I don't know if it's to make money, but it was not very obvious and I had to abort the project from there because I didn't plan to pay for extra licenses to copy data of the first two physical servers. I also didn't understand why it was needed. Hopefully, they will improve the explanation in the documentation for this."

"We are saving $6,000 every three years versus having another product."

"Pricing is fair enough. What was not clear enough in the documentation on the website was that that you're licensing per CPU socket and you are only licensing on the restore sockets, not the backup sockets. It's a bit technical, but it was very well explained during the demonstration that we had during the evaluation period."

"It has actually benefited my operation a fair bit. VMware requires a special hardware while Hyper-V runs on pretty much anything. It doesn't require any special hardware, so it saves a bit of money. Because Vembu does Hyper-V backup, there is no limit on how many VMs you can have. The newer version has a 100 VM limit on the single license, which has been greatly beneficial, because on one host a 100 VMs is a fair bit."

"For someone who doesn't want the Application-Aware feature to work, everything else is up to par. The licensing is straightforward. They license it per CPU."

"It is very cost efficient, effective. I’d say it's one-third the cost of Veritas when compared to the server backups. I even tried image backups on Acronis, but Acronis is very expensive. So these are some of the key reasons why I opted for it."

"Its price is reasonable as compared to other solutions. There are no additional costs. While increasing the count on the server-side, we have to take care of managing or optimizing the license."

"To continue to do backups, we fell back to Windows Backup mode. We are still using the tool, but not in the manner in which we would have wanted. The tool purchase doesn't cover all options of the tool, e.g., if I go in and buy it, I have to buy it licensed for VMware Backups, not Windows Backups. At this point, what had to happen was they had to allow it to operate in Windows Backup so I could continue to back up the VMs, but in a trial mode. The trial mode has been extended once, and now we're reaching the limit of that extension again. Because I still haven't been able to update the production VMware environment such that the tool will operate in it in the manner in which I want it to operate, I'm stuck having to go back again to say, "Sorry, I need to extend this trial on it again." Even though I've paid, I'm still only able to operate in a trial mode. So, it's been difficult for us."

More BDRShield pricing and cost advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

"We have a very good return on investment."

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

88%

Educational Organization

Performing Arts

Manufacturing Company

Computer Software Company

10%

Educational Organization

10%

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	15
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What do you like most about BDRSuite?

The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup.

See all answers

What is your experience regarding pricing and costs for BDRSuite?

BDRSuite is cost-effective because you can purchase a perpetual license that covers multiple environments. You only renew the support costs annually. It offers advanced features at roughly 75 perce...

See all answers

What needs improvement with BDRSuite?

I really don't know what could be improved about BDRSuite Backup & Replication. I've never had anything that I thought would be nice if that was possible. Every time I thought that, it was alre...

See all answers

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Compared 10% of the time

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Compared 16% of the time

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Compared 9% of the time

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Compared 9% of the time

Veeam Data Cloud for Microsoft 365 vs MSP360 Backup

Compared 5% of the time

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Product Reports

Buyer's Guide

BDRShield

November 2025

Download BDRShield product report

Buyer's Guide

MSP360 Backup

October 2025

Download MSP360 Backup product report

Also Known As

Vembu BDRSuite, BDRSuite Backup & Replication

Cloudberry Backup

Overview

BDRShield offers seamless backup and recovery, catering to VMware and Hyper-V environments. It's designed for ease-of-use with high efficiency in data management and storage.

BDRShield offers a suite of capabilities designed for effective data protection and recovery. It is known for its user-friendly approach, allowing Java-free agentless backups, and high compression rates that optimize storage resources. central management provides straightforward setup and maintenance, reducing complications. Tailored to suit multi-tenant needs, it seeks to provide comprehensive backup solutions for managed service providers. Incremental backups and quick virtual machine recovery are standout features, alongside a focus on cost efficiency. While users find value in its core functionality, enhancements in customer support responsiveness and an intuitive dashboard are desired. Compatibility with technologies such as Red Hat Virtualization and improvements in data deduplication and cloud storage are areas of growth.

What are BDRShield’s main features?

User-friendly UI: Simplifies navigation for a better experience.
Efficient Backup & Restore: Ensures data security and swift recovery.
VMware & Hyper-V Compatibility: Supports leading virtualization platforms.
High Compression Rates: Saves storage space without sacrificing quality.
Centralized Management: Streamlines configuration processes.
Agentless Backup & Replication: Reduces overhead and simplifies deployment.
Encryption & Deduplication: Enhances security and storage efficiency.
Multi-tenant Support: Benefits managed service providers extensively.
Incremental Backups: Conserves storage and reduces bandwidth usage.

What benefits does BDRShield offer?

Cost Efficiency: Balances performance and value.
Quick VM Restoration: Minimizes downtime and accelerates recovery.
Disaster Recovery Options: Provides robust solutions for data protection offsite.

BDRShield is leveraged widely across industries to protect virtual and physical server environments. Its ability to back up crucial applications, databases, and files both on-premises and in the cloud makes it a versatile choice for various businesses. Small to medium-sized businesses benefit from file-level and image-level backups, ensuring data integrity across platforms like VMware, Hyper-V, and ESXi.

Vembu Technologies

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola

StratX

Buyer's Guide

BDRShield vs. MSP360 Backup

October 2025

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