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Acronis Cyber Protect vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
8th
Ranking in Cloud Backup
7th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
44th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (33rd), MSP Backup (6th)
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.3%, down from 4.3% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect2.3%
MSP360 Backup1.1%
Other96.6%
Backup and Recovery
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like Acronis Cyber Protect's backup process and its management console is intuitive."
"The deployment of operating systems to new or repaired systems is much faster than before."
"All are valuable and reliable with Acronis Backup 11.7.50220."
"Some of the most valuable features are recovery, protection against malware, and software management, and I am happy with the dashboards and user interface."
"The most valuable feature is the quick restoration. We can restore the data quickly."
"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"It allows us to backup our remote sites to a local NAS device, and allows for easy retrieval of data."
"Acronis Cyber Protect is a cost-effective product and it is very reliable and useful."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The initial setup is very easy. It's not overly complex."
"The most valuable feature of MSP360 Backup is its reliability."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The solution is simple to use and easy to configure."
"MSP360 Backup's most valuable feature is its backup interface."
"General ease of use and performance of the Windows version is the most valuable feature."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
 

Cons

"The support and documentation must be improved."
"Yes, especially in the restore, a simple update for the software messed up the whole setup."
"It does not do what it says on the tin at all."
"I would like to have more cybersecurity integration to properly round up the product and its offering."
"GUI for management of backups. Using 11.5 more difficult with keeping on tabs with all backup schedules and status of backups, even when using the management console feature of the software."
"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."
"Requires a committed effort to learn this comprehensive software"
"The support takes too much time to respond to callbacks."
"The restore time could improve. When we had an issue the restore time was lengthy."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The interface could use some updating."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution's pricing is very high."
"The other issue is that I don't like the implementation of the SQL backup."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
 

Pricing and Cost Advice

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."
"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."
"The tool is cheap compared to other products."
"We use the free version that provides very basic functionalities."
"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."
"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."
"The pricing is comparable to the newest solution available on the market, Altaro."
"It has already paid off itself in the first few months that we implemented it."
"I rate the price of MSP360 Backup a seven out of ten."
"We have a very good return on investment."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
11%
Manufacturing Company
8%
Construction Company
8%
Construction Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business70
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Cloudberry Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
StratX
Find out what your peers are saying about Acronis Cyber Protect vs. MSP360 Backup and other solutions. Updated: June 2026.
902,417 professionals have used our research since 2012.