Acronis Cyber Protect vs MSP360 Backup comparison

"The solution is exceptional for desktop backup."

"The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."

"The solution has all the features I need and user friendly."

"The most valuable feature is its consistency."

"Since the last version, everything has been improved."

"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."

"The most valuable feature is the extra protection, especially for the backup."

"It actually does its job very well and has interesting capabilities, but it has the most awful interface."

"Technical support is very good."

"Provides connectivity to a lot of different cloud storage solutions."

"The solution is simple to use and easy to configure."

"The solution is easy to access and handles things efficiently."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The initial setup is very easy. It's not overly complex."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The support takes too much time to respond to callbacks."

"​It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."

"When you are using enterprise hardware and software that increases over time, there need to be better and more management features. For pure backup software, it is fine, but when it comes to managing a large infrastructure it is lacking."

"We would always support better pricing."

"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."

"We have issues with the SQL databases which are a little shaky."

"I would like to have more cybersecurity integration to properly round up the product and its offering. In terms of cybersecurity, if the offerings can be more versatile so that it is not just a backup solution, it would be great. Some addition to cybersecurity would really be helpful so that it becomes a kind of a suite of products. Backup and recovery form a part of the broader security strategy. Its integration with other cybersecurity solutions would provide proper visibility to not just your cybersecurity dashboard but also to all of your backups. You would have a pretty good view of the entire security landscape that you are managing."

"Acronis Backup can improve on the virtualization backups because they are not as good as Veeam Backup."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The graphics are looking a bit old and should be updated."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"It has already paid off itself in the first few months that we implemented it."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."

"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."

"The price of Acronis Backup could be reduced, it is expensive."

"The price of the solution is expensive and could be reduced a little."

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

"I find the pricing structure satisfactory, it is around $25 per year."

"It provides a good cost savings compared to our previous cloud backup."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"We have a very good return on investment."