Acronis Cyber Protect vs MSP360 Backup comparison

"The image backup and image restore features have been very beneficial to us."

"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."

"The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."

"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."

"The most valuable feature is the quick restoration. We can restore the data quickly."

"The most valuable feature is its consistency."

"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."

"Our customers can backup to local storage and they can back up or replicate to the cloud."

"MSP360 Backup's most valuable feature is its backup interface."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"General ease of use and performance of the Windows version is the most valuable feature."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The initial setup is very easy. It's not overly complex."

"The solution is simple to use and easy to configure."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The solution is easy to access and handles things efficiently."

"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."

"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."

"We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself."

"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."

"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."

"I can't select a network location. I have to map a drive on the server, and then I have to select the mapped drive in order for it to put the backup out there."

"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."

"Improved support for immutability and Utility AirGAP could be beneficial."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The solution's pricing is very high."

"The pricing is comparable to the newest solution available on the market, Altaro."

"It is a low-cost solution."

"Acronis Cyber Protect's pricing is reasonable."

"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."

"This is an affordable product and fits within our customers' budgets."

"The tool's subscription costs are monthly. The product's pricing is fair."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"It provides a good cost savings compared to our previous cloud backup."