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Commvault Cloud vs NetApp SnapCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
NetApp SnapCenter
Ranking in Backup and Recovery
52nd
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 6.1%, down from 6.2% compared to the previous year. The mindshare of NetApp SnapCenter is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.1%
NetApp SnapCenter0.7%
Other93.2%
Backup and Recovery
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Mir Gulzar Ahmed - PeerSpot reviewer
Integrates well with various applications , provides a cloning feature for creating snapshots or clones of volume and a centralized command
It is basically centralized command control software. When the users visualize the workflow of the backup, the management and the customer storage administrator know the ins and outs of the backup and recovery. They can make the strategy for their backup and recovery and the certainty of their backups and restore. Strategic planning: Also, it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery. With the CLI or native way, without any UI or management tool, you might not be able to create any strategy at all. This is especially important when you have multiple storage systems inside your data center or organization. You need a tool that connects and visualizes the workflow of the backup and recovery from all the storage systems and NetApp storage systems installed within the organization. It is very important when you have multiple storage systems, and you need to manage your backup and recovery workflow. Ease of Management: Unlike other storage vendors, NetApp has its own product called SnapCenter. Other vendors need to acquire third-party software or integrate with other software to manage storage systems. NetApp has its own solution, which is SnapCenter. NetApp's SnapCenter gels well with their storage systems and products. Ease of management is already there. It's a fine software with easy installation, management, and understanding. It's not a complicated software to understand.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The cloud integration is a massive win for us, giving us a single backup service for all of our on-premise and cloud systems."
"Commvault is both very stable and scalable."
"It's great for getting data back."
"Commvault has a unique administration platform with more features than its competitors."
"We are using a KVM system in our cloud, and this solution works very well with it."
"The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment."
"The most valuable feature is Commvault's coverage. It has wide coverage to back up every data center environment. The product can back up OpenStack, OpenShift, and competitive solutions don't have this feature. Commvault can handle backing up any virtual workload or enterprise application."
"It is a scalable solution."
"The main advantage is its fast backup and restore."
"The product’s most valuable feature is cloning."
"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."
"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."
"It's a centralized, easy-to-use solution empowering RBAC management, monitoring, notifications, extensive logging, and backup schedules for standalone as well as groups of the same types of environments. The cloning capabilities accelerate development."
"The backup features are the most valuable because they allow the DBAs to replace SnapManager for Oracle (SMO), which is going away, and to do cloning as well. We can also clone to different servers and have the actual backup clone mounted on different servers. And we can split easily too."
"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."
"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
 

Cons

"The initial installation is straightforward and took approximately two days. However, the process could be more simple."
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't."
"The pricing of the solution can be improved and made cheaper."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"When we send a query to Commvault, they take a long time to answer our questions."
"The product is a bit complex."
"The support needs more improvement. I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance."
"Additional SaaS application support would be good... we have SaaS applications that may not be big enough for Commvault to support yet. Box.com is one we've asked about for years, and it's just not on the radar, as far as I know."
"Plugins should be developed in shorter times. Performance generally could be a little bit faster."
"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"SnapCenter could improve its integration with other backup solutions, such as Veeam."
"I would like to see replication support between systems. Right now, it's kind of limited. We manage them separately from the storage system interface, not from SnapCenter. It would be nice if it was integrated into SnapCenter."
"I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time."
"There is one area that needs improvement and that's in the alerting. When you set up your SMTP alerts, it only has - and I don't understand why - the ability to send an anonymous SMTP. It doesn't do basic authentication, which frustrated me for a while until I figured out that I'm not missing something. It's just not there."
"The UI, the User Interface, needs to be improved. It's not as clean or modern as it could be."
 

Pricing and Cost Advice

"Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."
"The license is paid on an annual basis and the price is reasonable."
"The licensing costs are determined on a yearly basis. It might be around $40,000 or $50,000. There are no costs in addition to the standard licensing fees."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"Using a subscription-based license has been advantageous."
"We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs."
"...the battle came down to pricing, as well as some small features, and Commvault was the best in all the criteria."
"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."
"The product is inexpensive."
"The license for SnapCenter was included with the storage array."
"Pricing is very good because if you already have NepApp controllers, then it's included."
"We have a site license, so it comes with the product."
"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."
"It's free. The license is included with other NetApp products."
"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Manufacturing Company
17%
Computer Software Company
11%
Financial Services Firm
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise81
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise11
 

Questions from the Community

What do you like most about Commvault Backup & Recovery?
Commvault Backup & Recovery's search utility is its most valuable feature.
What is your experience regarding pricing and costs for Commvault Backup & Recovery?
Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair. I am not here trying to figure out how to get Commvault to reduce their cost by ten per...
What needs improvement with Commvault Backup & Recovery?
Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me every month? I would like more communication informing us on what Commvault is ...
What is your experience regarding pricing and costs for NetApp SnapCenter?
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
What needs improvement with NetApp SnapCenter?
The interface usability needs improvement. It should be more user-friendly and easier for customers to use.
What is your primary use case for NetApp SnapCenter?
I help my customers to install and integrate NetApp SnapCenter ( /products/netapp-snapcenter-reviews ). The solution is used for central consolidation of NetApp ( /products/netapp-41749-reviews ) d...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
SnapCenter
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
All for One Steeb AG, Accenture
Find out what your peers are saying about Commvault Cloud vs. NetApp SnapCenter and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.