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Moogsoft vs vRealize Network Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.2
Users report reduced incident resolution time, improved alert management, cost savings, faster troubleshooting, enhanced collaboration, and quicker root cause analyses.
Sentiment score
1.0
vRealize Network Insight improved efficiency and reduced costs, achieving labor and hardware savings and enhancing problem-solving and network mapping speed.
ROI depends on how we integrate our IT operations with Moogsoft, as it can reduce our workload, downtime, and resolution time effectively, ultimately delivering better solutions based on mean time to resolution.
L1 Analyst at HCLTech
 

Customer Service

Sentiment score
5.8
Moogsoft support improved post-Dell acquisition, though response times and admin features need enhancement, and time zone issues persist.
Sentiment score
4.0
vRealize Network Insight's customer support is generally praised but noted for delays and challenges, especially post-Broadcom acquisition.
It's difficult to find necessary documentation, open tickets, and get support.
Virtualization Specialist at a computer software company with 51-200 employees
We are paying too much for technical support from VMware.
Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)
 

Scalability Issues

Sentiment score
7.0
Moogsoft offers scalable, cloud-hosted services praised for managing large user bases, with room for improved user-friendly features.
Sentiment score
7.6
vRealize Network Insight is scalable, adaptable, and efficient, praised for ease of expansion and varied organizational adaptability.
 

Stability Issues

Sentiment score
7.3
Moogsoft offers stable performance, managing high-loads effectively with minimal issues, though occasional bugs are quickly addressed.
Sentiment score
1.0
vRealize Network Insight is praised for stability, with rare minor Web UI glitches, staying robust during upgrades and deployments.
Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime.
L1 Analyst at HCLTech
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)
 

Room For Improvement

Moogsoft users want better API integration, predictive analytics, dashboards, multi-cloud support, and enhanced AI-driven IT operations features.
vRealize Network Insight requires enhanced integration, user-friendly features, better support, intuitive reports, and improved interoperability for complex cloud deployments.
Introducing machine learning and AI features would enhance Moogsoft, streamlining IT operations, incident detection, and response management.
L1 Analyst at HCLTech
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
CTO at a tech services company with 10,001+ employees
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
Virtualization Specialist at a computer software company with 51-200 employees
 

Setup Cost

Moogsoft's AI ops solution is affordable and flexible, offering competitive pricing with various licensing options compared to competitors.
vRealize Network Insight is valued for features and stability but seen as costly, especially in larger or bundled setups.
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
CTO at a tech services company with 10,001+ employees
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
Virtualization Specialist at a computer software company with 51-200 employees
 

Valuable Features

Moogsoft enhances IT operations using AI for noise reduction, event correlation, and improved incident response with collaborative alert management.
vRealize Network Insight provides comprehensive network visualization, monitoring, automation, and security enhancement with user-friendly interfaces and customization.
Moogsoft offers various benefits, including incident response, reduced noise alert fatigue, increased availability and uptime, helping companies gain a better understanding of their IT environment, proactively addressing issues, and improving services.
L1 Analyst at HCLTech
The AIOps capabilities in Moogsoft, which it brings in with multiple data source support, are the most valuable features.
CTO at a tech services company with 10,001+ employees
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
Virtualization Specialist at a computer software company with 51-200 employees
 

Categories and Ranking

Moogsoft
Ranking in IT Infrastructure Monitoring
25th
Average Rating
7.6
Reviews Sentiment
5.1
Number of Reviews
17
Ranking in other categories
IT Operations Analytics (6th), AIOps (13th)
vRealize Network Insight
Ranking in IT Infrastructure Monitoring
38th
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
47
Ranking in other categories
Network Monitoring Software (34th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Moogsoft is 0.7%, down from 1.2% compared to the previous year. The mindshare of vRealize Network Insight is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Moogsoft0.7%
vRealize Network Insight0.7%
Other98.6%
IT Infrastructure Monitoring
 

Featured Reviews

MA
L1 Analyst at HCLTech
Effective monitoring and efficient alert management streamline operations
Machine learning works based on past collected data, so we can develop a system that functions as an automated bot using this data. With the use of AI technologies such as ChatGPT and other Gen AI solutions, if we combine these with machine learning tools, it will lead to increased efficiency and reduced processing time in application systems. I work on the backend to address any issues with Moogsoft, such as URL access problems or credential bugs, ensuring everything operates smoothly. The advantage of Moogsoft is that it consolidates various alerts into one monitoring tool, which reduces time and allows for real-time and anomaly detection, while its disadvantage includes limited built-in observability and complex setup requirements. On a scale of 1-10, I rate Moogsoft a 9.
Shaijith KB - PeerSpot reviewer
Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)
Comprehensive management and detailed reports benefit operations while improvements are needed in support and maintenance
We have Tanzu and OpenShift. We have OpenShift, Canonical, and the Tanzu one. The Tanzu platform from VMware is a Kubernetes platform. We haven't completely installed Tanzu yet; we installed the vROps part. vRealize Network Insight is beneficial because you can control the East-West traffic. vRealize has a component called NSX, which has East-West traffic controlling and micro-segmentation, that is one of the best options, and we have the layer extension, layer 2 extension possible through NSX. If you have anything accountable in any business, even in a candy business, having proper accountability on what you are selling and buying will save a lot. If you don't know what you're selling and buying, you will end up with a loss. My team does not use the flow analytics feature; we have a security and network monitoring team, which is a different SOC team. I am using it as an administrator internally. We perform different tasks including costing analysis, capacity management, and many other things. vRealize Network Insight has a concern about the maintenance part, as it requires a person to monitor it completely. It's not something you install and your report will be generated automatically. You have to work on this properly to get the insights. vRealize Network Automation, vRealize Operations, and vRealize Network Insight are completely related to the network. I cannot say much about these network aspects because I am on the operations side, but overall, the vRealize suite is good for reporting perspective or any ISO-related documentation; this is very helpful. The product is called vRealize Operations Manager, and now it is referred to as Aria or vAria. I am now a Senior System Specialist. We use different metrics because we have multiple departments, and we can monitor utilization and comparisons with the previous year. On a scale of one to ten, I rate this solution a seven.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Comms Service Provider
7%
Transportation Company
6%
Manufacturing Company
14%
Computer Software Company
12%
Healthcare Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise9
Large Enterprise41
 

Questions from the Community

What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What is your experience regarding pricing and costs for Moogsoft?
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
What needs improvement with Moogsoft?
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
What do you like most about vRealize Network Insight?
The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.
What is your experience regarding pricing and costs for vRealize Network Insight?
In VMware you have to buy a separate license for it. We have VVF and VCF-type of licenses, and if you want to go with this NSX and sort of higher-end professional services, you need to go with VCF....
What needs improvement with vRealize Network Insight?
There is room for improvement as not all cases are getting resolved, and we often do not get L3 support directly, having to go through L1 and L2, resulting in delays that usually are a headache for...
 

Also Known As

No data available
Arkin
 

Overview

 

Sample Customers

RetailNext
NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet
Find out what your peers are saying about Moogsoft vs. vRealize Network Insight and other solutions. Updated: January 2026.
880,685 professionals have used our research since 2012.