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Moogsoft vs vRealize Network Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users report reduced incident resolution time, improved alert management, cost savings, faster troubleshooting, enhanced collaboration, and quicker root cause analyses.
Sentiment score
1.0
vRealize Network Insight improved efficiency and reduced costs, achieving labor and hardware savings and enhancing problem-solving and network mapping speed.
ROI depends on how we integrate our IT operations with Moogsoft, as it can reduce our workload, downtime, and resolution time effectively, ultimately delivering better solutions based on mean time to resolution.
 

Customer Service

Sentiment score
6.4
Moogsoft support is efficient for some, but others experience delays; improvements noted post-acquisition with still some room for better coverage.
Sentiment score
4.0
vRealize Network Insight's customer support is generally praised but noted for delays and challenges, especially post-Broadcom acquisition.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
 

Scalability Issues

Sentiment score
7.5
Moogsoft offers scalable cloud-based solutions with efficient device handling and flexible pricing, despite requiring coding for integrations.
Sentiment score
7.6
vRealize Network Insight is scalable, adaptable, and efficient, praised for ease of expansion and varied organizational adaptability.
 

Stability Issues

Sentiment score
7.4
Moogsoft is reliable, stable, handles high loads efficiently, and requires minimal maintenance, with resolved earlier stability issues.
Sentiment score
1.0
vRealize Network Insight is praised for stability, with rare minor Web UI glitches, staying robust during upgrades and deployments.
Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
 

Room For Improvement

Moogsoft needs better integration, analytical capabilities, user support, and improved dashboard features for enhanced incident management and automation.
vRealize Network Insight requires enhanced integration, user-friendly features, better support, intuitive reports, and improved interoperability for complex cloud deployments.
Introducing machine learning and AI features would enhance Moogsoft, streamlining IT operations, incident detection, and response management.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
 

Setup Cost

Moogsoft offers flexible pricing with SaaS and on-premise options, though costs may vary based on usage and model.
vRealize Network Insight is valued for features and stability but seen as costly, especially in larger or bundled setups.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
 

Valuable Features

Moogsoft integrates with 50+ IT tools, enhancing incident management with AI-driven features for improved diagnostics and system uptime.
vRealize Network Insight provides comprehensive network visualization, monitoring, automation, and security enhancement with user-friendly interfaces and customization.
Moogsoft offers various benefits, including incident response, reduced noise alert fatigue, increased availability and uptime, helping companies gain a better understanding of their IT environment, proactively addressing issues, and improving services.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
 

Categories and Ranking

Moogsoft
Ranking in IT Infrastructure Monitoring
21st
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
IT Operations Analytics (5th), AIOps (9th)
vRealize Network Insight
Ranking in IT Infrastructure Monitoring
40th
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
47
Ranking in other categories
Network Monitoring Software (40th)
 

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Moogsoft is 0.9%, down from 1.3% compared to the previous year. The mindshare of vRealize Network Insight is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Moogsoft0.9%
vRealize Network Insight0.5%
Other98.6%
IT Infrastructure Monitoring
 

Featured Reviews

Siddharth_Jain - PeerSpot reviewer
Filters the noise and consolidating alerts into a single situation report
Moogsoft's integration options are somewhat limited. It primarily relies on webhooks and APIs for data input, meaning external systems must push data to Moogsoft; it cannot pull data independently. If I want to connect CloudWatch or Prometheus to Moogsoft, I have to write custom code on the Prometheus side to send data through Moogsoft’s APIs or webhooks. Other monitoring tools like Splunk and Dynatrace typically have agents that reside on the system, automatically collecting and sending data. This difference can create challenges for teams needing seamless integration. Although Moogsoft has developed some plugins, such as those for Grafana and Zabbix, that are ready to use, they don’t have comprehensive support for every tool. Splunk has developed an AI assistant that can answer your queries and everything else. Moogsoft lacks that. Dynatrace has this AI component that will identify things on its own. On the other end, Moogsoft, you must set up the workflow. You have to come and set up the cookbooks. ServiceNow also has good event correlation. Splunk is fantastic with the event correlation.
Shaijith KB - PeerSpot reviewer
Comprehensive management and detailed reports benefit operations while improvements are needed in support and maintenance
We have Tanzu and OpenShift. We have OpenShift, Canonical, and the Tanzu one. The Tanzu platform from VMware is a Kubernetes platform. We haven't completely installed Tanzu yet; we installed the vROps part. vRealize Network Insight is beneficial because you can control the East-West traffic. vRealize has a component called NSX, which has East-West traffic controlling and micro-segmentation, that is one of the best options, and we have the layer extension, layer 2 extension possible through NSX. If you have anything accountable in any business, even in a candy business, having proper accountability on what you are selling and buying will save a lot. If you don't know what you're selling and buying, you will end up with a loss. My team does not use the flow analytics feature; we have a security and network monitoring team, which is a different SOC team. I am using it as an administrator internally. We perform different tasks including costing analysis, capacity management, and many other things. vRealize Network Insight has a concern about the maintenance part, as it requires a person to monitor it completely. It's not something you install and your report will be generated automatically. You have to work on this properly to get the insights. vRealize Network Automation, vRealize Operations, and vRealize Network Insight are completely related to the network. I cannot say much about these network aspects because I am on the operations side, but overall, the vRealize suite is good for reporting perspective or any ISO-related documentation; this is very helpful. The product is called vRealize Operations Manager, and now it is referred to as Aria or vAria. I am now a Senior System Specialist. We use different metrics because we have multiple departments, and we can monitor utilization and comparisons with the previous year. On a scale of one to ten, I rate this solution a seven.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
6%
Transportation Company
6%
Computer Software Company
14%
Manufacturing Company
12%
Financial Services Firm
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise9
Large Enterprise41
 

Questions from the Community

What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What needs improvement with Moogsoft?
We can improve Moogsoft by optimizing its noise feature, normalizing events, customizing deduplication rules, enhancing correlation accuracy, and improving incident response and automation. Introdu...
What do you like most about vRealize Network Insight?
The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.
What is your experience regarding pricing and costs for vRealize Network Insight?
In VMware you have to buy a separate license for it. We have VVF and VCF-type of licenses, and if you want to go with this NSX and sort of higher-end professional services, you need to go with VCF....
What needs improvement with vRealize Network Insight?
There is room for improvement as not all cases are getting resolved, and we often do not get L3 support directly, having to go through L1 and L2, resulting in delays that usually are a headache for...
 

Also Known As

No data available
Arkin
 

Overview

 

Sample Customers

RetailNext
NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet
Find out what your peers are saying about Moogsoft vs. vRealize Network Insight and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.