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Monte Carlo vs New Relic comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Monte Carlo
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Data Observability (1st)
New Relic
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (11th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

Monte Carlo and New Relic aren’t in the same category and serve different purposes. Monte Carlo is designed for Data Observability and holds a mindshare of 32.7%, down 40.2% compared to last year.
New Relic, on the other hand, focuses on Application Performance Monitoring (APM) and Observability, holds 6.1% mindshare, down 9.5% since last year.
Data Observability
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

PR
Provides centralized data observability features and has an easy-to-use user interface.
The product's initial setup is in a daily improvement stage, deploying new plugins for upstream and downstream resources. It takes 25 minutes to complete. The process involves integrating with third-party services for Single Sign-On (SSO). It requires only one executive for maintenance as it has easy-to-use navigation and user interface.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It makes organizing work easier based on its relevance to specific projects and teams."
"The most valuable feature of New Relic is its ease of use."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"It has a simple initial setup."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"We detect issues using dashboards that we built on New Relic."
 

Cons

"For anomaly detection, the product provides only the last three weeks of data, while some competitors can analyze a more extended data history."
"The solution must provide better support for Azure Web Apps service."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The connectivity between legacy and newer cloud applications is not great."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
 

Pricing and Cost Advice

"The product has moderate pricing."
"We feel it's a little bit pricey."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"I think the pricing is reasonable."
"Because of budget, we are not using the mobile app part of this tool."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"The solution is less expensive than AppNeta."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
9%
Manufacturing Company
9%
Retailer
7%
Educational Organization
32%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Monte Carlo?
It makes organizing work easier based on its relevance to specific projects and teams.
What needs improvement with Monte Carlo?
For anomaly detection, the product provides only the last three weeks of data, while some competitors can analyze a more extended data history. This feature needs improvement. Its price could be a ...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club