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Monte Carlo vs New Relic comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Monte Carlo
Average Rating
9.0
Reviews Sentiment
6.3
Number of Reviews
1
Ranking in other categories
Data Quality (30th), Data Observability (2nd)
New Relic
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

Monte Carlo and New Relic aren’t in the same category and serve different purposes. Monte Carlo is designed for Data Observability and holds a mindshare of 25.7%, down 33.2% compared to last year.
New Relic, on the other hand, focuses on Application Performance Monitoring (APM) and Observability, holds 3.8% mindshare, down 6.5% since last year.
Data Observability Mindshare Distribution
ProductMindshare (%)
Monte Carlo25.7%
Unravel Data15.4%
Acceldata11.3%
Other47.599999999999994%
Data Observability
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.8%
Dynatrace5.5%
Datadog4.7%
Other86.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

PR
Associate Sr. Manager at Financial Insight Technology, Inc.
Provides centralized data observability features and has an easy-to-use user interface.
The product's initial setup is in a daily improvement stage, deploying new plugins for upstream and downstream resources. It takes 25 minutes to complete. The process involves integrating with third-party services for Single Sign-On (SSO). It requires only one executive for maintenance as it has easy-to-use navigation and user interface.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It makes organizing work easier based on its relevance to specific projects and teams."
"Without APM, you can guess where the problem is, but with APM, you can actually see where it is, which is nice to know."
"New Relic has changed the way we are dealing with application problems."
"It has prevented failures from occurring in our production environment."
"What the product has done for us was expedite our ability to discover actionable data that led directly to improvements in our app which would have taken considerable longer if we'd had to build similar functionality ourselves."
"It’s been helpful to get a unified understanding of how our application is being used, usage patterns, etc. We get a shared organizational understanding."
"It's given us the ability for anyone to know how our customers experience our application."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"I’ve gotten our teams to use New Relic to help them craft code that properly performs right out of the gate."
 

Cons

"For anomaly detection, the product provides only the last three weeks of data, while some competitors can analyze a more extended data history."
"Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly."
"In Alert History, while you can see the trending in response time by Request Queuing, .NER CLR and Database, if you had the ability to see which transaction type was the slowest during the timeframe when the critical error occurred by displaying the info within the same “tool tip” hover window which currently gives me the time per request and number of transactions, i.e., if it had the additional correlation information of “StatusCode/403” which you can get from the Events Errors hover."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"The solution does not provide input on how the page performs in a big group; it just says that the page performance is bad, but it does not say what can be done to improve it."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"I'd like a way to pull charts and data into third-party services. If we can pull that data and recreate charts, that would be great."
"I'd like second-by-second monitoring, instead of a five-minute lag time."
"There are a number of plugins that New Relic makes. It would be nice to be able to instantly integrate that with APM."
 

Pricing and Cost Advice

"The product has moderate pricing."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"This is an expensive tool."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"Because of budget, we are not using the mobile app part of this tool."
"It would be nice if we could buy it annually instead of monthly."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
8%
Retailer
8%
Construction Company
8%
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
 

Questions from the Community

What is your experience regarding pricing and costs for Monte Carlo?
My experience with pricing, setup cost, and licensing indicates that pricing is commensurate with the enterprise-grade observability. While initial setup, particularly tuning the monitors, demands ...
What needs improvement with Monte Carlo?
Some improvements I see for Monte Carlo include alert tuning and noise reduction, as other data quality tools offer that. While its anomaly detection is powerful, it sometimes generates alerts that...
What is your primary use case for Monte Carlo?
Our main use case for Monte Carlo is in the energy sector where it has been central to helping us ensure we have trusted and reliable data across our critical operational and business data pipeline...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club