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Monte Carlo vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Monte Carlo boosts ROI by cutting data downtime and costs, enhancing data management efficiency, and saving significant time annually.
Sentiment score
6.1
New Relic effectively enhances application performance by quickly resolving issues, saving time, and improving customer satisfaction.
It definitely reduces resource hours needed for work, lessening the effort required significantly compared to when Monte Carlo is not in place.
Data Engineer & Management & Governance Senior Analyst at a tech vendor with 10,001+ employees
Monte Carlo saves me roughly 30% to 40% of my time in doing verifications or data quality checks.
Enterprise Network Architect at Concordia University-Wisconsin
We have saved more than three-fourths of the time in the testing phase.
AI Machine Learning Engineer at a tech vendor with 10,001+ employees
There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.
System engineer at a retailer with 10,001+ employees
There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.
senior software at Norton Lifelock
After implementing New Relic, we have decreased staffing requirements while saving time and money.
Senior Observability Engineer I at a computer software company with 51-200 employees
 

Customer Service

Sentiment score
7.0
Monte Carlo's customer service is highly rated for its proactive support, quick responses, AI assistance, and efficient troubleshooting.
Sentiment score
7.3
New Relic's customer service is praised for its responsiveness and support, though some users desire quicker, clearer responses.
When I requested help regarding the deletion of monitors, I received a very good and quick response.
Data Engineer & Management & Governance Senior Analyst at a tech vendor with 10,001+ employees
Monte Carlo's customer support team responds very fast.
Staff Data Engineer at a media company with 5,001-10,000 employees
Technical support is satisfactory from them. Even though the product application team is not that much larger, they are still giving better support.
Data Engineer at cmc
If I drop an email to them, they will respond quickly to my email.
Senior DevOps Engineer at a tech vendor with 10,001+ employees
Customer support from New Relic is very good, and we rarely need to create support tickets.
senior software at Norton Lifelock
They are very polite and helped him out.
Cloud Engineer at TO THE NEW Digital
 

Scalability Issues

Sentiment score
7.6
Monte Carlo efficiently scales with data, excels in model adoption, and enhances integration automation despite potential pricing improvements.
Sentiment score
7.6
New Relic is highly scalable, supporting varied workloads and environments, aided by seamless AWS integration and a flexible SaaS model.
Monte Carlo demonstrates scalability in adopting new models automatically, which should serve organizations well.
Data Engineer at cmc
Monte Carlo's scalability is impressive.
Data Engineer & Management & Governance Senior Analyst at a tech vendor with 10,001+ employees
As our company's business grows and the data volume increases, Monte Carlo scales very well.
Staff Data Engineer at a media company with 5,001-10,000 employees
We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.
senior software at Norton Lifelock
It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.
Cloud Engineer at TO THE NEW Digital
Regarding New Relic's scalability, it excels at the enterprise level for cloud integrations that can utilize tags.
Senior Observability Engineer I at a computer software company with 51-200 employees
 

Stability Issues

Sentiment score
8.8
Monte Carlo is praised for its stable, reliable performance with no downtime or inaccuracies, ensuring user satisfaction.
Sentiment score
7.9
New Relic is stable, reliable, and efficient, with swift issue resolution, though minor performance hiccups occur occasionally.
The accuracy is 100% from what I have noticed.
Data Engineer at cmc
I did not see any issues with respect to stability.
Principal Data Engineer at Teradata Corporation
Monte Carlo is stable, with ongoing feature improvements.
Senior Data Engineer at a transportation company with 201-500 employees
New Relic lags sometimes.
Cloud Engineer at TO THE NEW Digital
New Relic is stable based on my experience, as I have not seen any problems with the UI.
Contingent Worker at a retailer with 10,001+ employees
 

Room For Improvement

Monte Carlo needs better alert management, UI simplicity, AI integration, documentation, and user guidance for enhanced efficiency and reliability.
Users request plugin enhancements, better data retention, third-party integration, improved interface, and optimized alerting, dashboards, and pricing.
Artificial intelligence can access multiple systems underneath Monte Carlo, such as any kind of database or any kind of real-time source systems.
Principal Data Engineer at Teradata Corporation
Monte Carlo has just updated the UI. The previous one was user-friendly, and now they have added AI-related elements in the current UI, which is good.
Data Engineer & Management & Governance Senior Analyst at a tech vendor with 10,001+ employees
They need to find their way back, establish a product roadmap, and have real engineers work on improvements rather than heavily push AI down users' throats.
Senior Data & Platforms Engineer at PepsiCo
If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.
System engineer at a retailer with 10,001+ employees
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Platform Software Engineer 4 at Nexthink
Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.
Senior SRE Engineer at SentinelOne
 

Setup Cost

Monte Carlo is transparent and flexible, with initially challenging setup costs deemed justifiable due to its comprehensive features.
New Relic's pricing is often seen as high but justified by its comprehensive features, despite confusing models.
In terms of pricing, setup cost, and licensing, I rate it a bit high on the pricing side; it is pricey, but given the features and flexibility it offers during implementation, it stands out against specific libraries that are less handy to use.
Senior Data Engineer at a transportation company with 201-500 employees
Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.
senior software at Norton Lifelock
My experience with pricing, setup cost, and licensing for synthetic monitoring is that minions used to cost a lot.
DevOps engineer at a tech company with 5,001-10,000 employees
As we talk about pricing, it is not that much cheaper.
Senior Site Reliability Engineer at a tech vendor with 501-1,000 employees
 

Valuable Features

Monte Carlo enhances data reliability and efficiency with anomaly detection, intuitive interface, and seamless integration, boosting data quality confidence.
New Relic offers real-time monitoring, easy dashboards, and alerting, enhancing performance insights with integration and predictive analytics.
Monte Carlo has accelerated the development process and has reduced the testing time significantly.
AI Machine Learning Engineer at a tech vendor with 10,001+ employees
The system does not send false alerts.
Principal Data Engineer at Teradata Corporation
Monte Carlo has positively impacted my organization by significantly reducing manual tasks.
Data Engineer & Management & Governance Senior Analyst at a tech vendor with 10,001+ employees
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Head of API at a marketing services firm with 11-50 employees
New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.
Senior SRE Engineer at SentinelOne
New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.
senior software at Norton Lifelock
 

Categories and Ranking

Monte Carlo
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
Data Quality (7th), Data Observability (1st)
New Relic
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (2nd), AIOps (5th)
 

Mindshare comparison

Monte Carlo and New Relic aren’t in the same category and serve different purposes. Monte Carlo is designed for Data Observability and holds a mindshare of 25.1%, down 33.9% compared to last year.
New Relic, on the other hand, focuses on Application Performance Monitoring (APM) and Observability, holds 3.8% mindshare, down 6.3% since last year.
Data Observability Mindshare Distribution
ProductMindshare (%)
Monte Carlo25.1%
Unravel Data13.3%
Acceldata10.7%
Other50.89999999999999%
Data Observability
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.8%
Dynatrace5.2%
Datadog4.6%
Other86.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Hemanth Rama Kumar Garre - PeerSpot reviewer
Data Engineer at cmc
Automated monitoring has reduced manual checks and flags data incidents with precise alerts
The most valuable aspect of Monte Carlo's observability feature is its automation of the monitoring processes, which eliminates the need for an individual to manually monitor numerous models or tables. It flags issues with precision and ensures proactive resolutions only on the affected components, thereby enhancing efficiency vastly. Monte Carlo's scalable nature further bolsters its value proposition. Once integrations are established, future model updates are automatically captured without additional setup costs or actions. Given that the data platform's needs perpetually grow, Monte Carlo provides seamless adaptability. The software manages data auditing and monitoring across platforms like Snowflake with its robust algorithms. By analyzing metadata over an extended period, Monte Carlo's flagging system, based on deviations from historical averages, ensures precise incident identification. Its ability to utilize custom monitors further extends its value, as users can implement logic-based rules and receive targeted alerts. The introduction of a performance tab greatly aids optimization, visually displaying runtime graphs to identify model issues quickly. Monte Carlo's near perfection in accuracy ensures every flag corresponds to a genuine issue, attested by its consistent performance over time. Monte Carlo's AI troubleshooting agent, which mimics human oversight through tiered analysis, provides ample support in incident resolution. This ensures incidents are well-documented, analyzed, and tackled despite limited access to all data layers.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
8%
Construction Company
6%
Comms Service Provider
6%
Financial Services Firm
14%
Manufacturing Company
9%
Outsourcing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

What is your experience regarding pricing and costs for Monte Carlo?
In terms of pricing, setup cost, and licensing, I rate it a bit high on the pricing side; it is pricey, but given the features and flexibility it offers during implementation, it stands out against...
What needs improvement with Monte Carlo?
The biggest pain point with Monte Carlo is that we have created some rules, but those rules cannot judge everything, and I think the platform is a bit complex for someone new, so it can be more int...
What is your primary use case for Monte Carlo?
I work as a business analyst and I usually see data anomalies in our company's data set, and I also work a lot on Power BI reports to see our performance on the supplier side. When we receive data ...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Monte Carlo, Informatica, Unravel Data and others in Data Observability. Updated: July 2026.
906,852 professionals have used our research since 2012.