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Smartsheet vs Wrike vs monday.com comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Monday.com boosts productivity by streamlining tasks and communication, improving efficiency, and saving time and costs across industries.
Sentiment score
6.9
Smartsheet enhances productivity and collaboration, automates processes, manages timelines, and is cost-effective compared to Microsoft Project alternatives.
Sentiment score
7.7
Users gained substantial financial savings and efficiency using Wrike, with ROI potentially tenfold and improved team visibility.
Being able to auto-create, auto-close, and many other automated functions makes it easier to follow processes and make fewer mistakes.
Project Engineer at Unilever
We have about 14% of time savings on average on a given project and about 17 to 18% in cost savings as well.
Vice President, Finance and Operations at Fruitist
It efficiently helps to centralize planning, tracking, and collaboration.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
Project Manager at a university with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.4
Monday.com's support is praised for responsiveness and effectiveness, with occasional feedback on slow or impersonal service being infrequent.
Sentiment score
6.8
Smartsheet's customer service feedback is mixed, with praise for responsiveness and resources but concerns over response delays and ticket management.
Sentiment score
8.6
Wrike support is highly rated for responsiveness and expertise, offering quick resolutions and valuable community resources.
I would rate their customer service a ten.
Head of Financial Team at resolutte
monday.com is very cost-effective and it has great customer support.
Project Engineer at Unilever
We only had one issue with logging in a few months back and we were able to get on monday.com customer support and get the resolution for our issue within an hour, which was great.
Vice President, Finance and Operations at Fruitist
 

Scalability Issues

Sentiment score
7.9
Monday.com scales from startups to enterprises, offering features and automation, though pricing may impact smaller businesses' affordability.
Sentiment score
7.4
Smartsheet is praised for scalability, integration features, and cost-effectiveness, with some concerns over task tracking in larger projects.
Sentiment score
7.4
Wrike is scalable and customizable, though opinions vary on performance; cloud capabilities efficiently manage expansions without disruptions.
Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week.
Vice President, Finance and Operations at Fruitist
monday.com is very scalable because we can work with multiple projects at a time from different departments, and it can handle all of that.
Project Engineer at Unilever
Smartsheet is pretty flexible and scalable.
Project Manager at a university with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.9
Monday.com is reliable with minimal downtime, quickly resolving issues, making it a trusted platform for team management and tracking.
Sentiment score
7.9
Users find Smartsheet stable, with minor issues, high reliability ratings, and minimal disruptions enhancing overall satisfaction.
Sentiment score
7.5
Wrike is generally stable and effective, with minimal issues reported, mostly under specific conditions like variable internet speeds.
We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour.
Vice President, Finance and Operations at Fruitist
monday.com is very stable.
Project Engineer at Unilever
 

Room For Improvement

Monday.com users desire better integrations, enhanced automation, customization, and improved mobile, reporting, and pricing features to address lags.
Users want better data management, UI, integration, security, support, and Excel-like features in Smartsheet.
Wrike users desire improvements in reporting, interface, task management, mobile app, customization, collaboration, support, and cost efficiency.
The need for a stable connection is critical as there are network issues that slow our processes down.
PM at Galaxy Software Services
I would like to have the ability to create more than two levels of subtasks in monday.com.
Project manager at WITS
More calculation capability within the columns.
Project Engineer at Unilever
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees
 

Setup Cost

Enterprise buyers find monday.com’s features and ROI justify its cost, recommending the pro plan for flexibility and functionality.
Smartsheet pricing is user-based, varies by plan, and advanced features can increase costs compared to competitors like Microsoft Project.
Enterprise users appreciate Wrike's subscription model for its value and convenience, despite varying costs and perceptions.
It is quite expensive.
Head of Financial Team at resolutte
The basic, standard, and pro plans range from $12 to $24 per user per month.
Data Engineer at a outsourcing company with 201-500 employees
Licensing might be cheaper per user.
Project Manager at a university with 1,001-5,000 employees
 

Valuable Features

Monday.com boosts productivity with automation, customizable dashboards, integration, and user-friendly features for task management and collaboration.
Smartsheet offers real-time collaboration, customizable dashboards, automation, and integration, making it ideal for efficient project management.
Wrike users appreciate its intuitive interface, collaboration tools, integration, customization, task management features, and strong support resources.
monday.com saves time and gets everyone on the same page within my team.
Head of Financial Team at resolutte
Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost.
Project Engineer at Unilever
monday.com has impacted my organization positively by reducing the amount of work we do to keep track of information and making it easier to maintain records.
DevOps at a marketing services firm with 51-200 employees
Automation helps by simplifying some manual work, saving time and facilitating communication.
Project Manager at a university with 1,001-5,000 employees
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
Solution Architect at Think People
 

Mindshare comparison

As of April 2026, in the Project Management Software category, the mindshare of monday.com is 4.2%, down from 6.3% compared to the previous year. The mindshare of Smartsheet is 2.3%, down from 4.5% compared to the previous year. The mindshare of Wrike is 2.6%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
monday.com4.2%
Smartsheet2.3%
Wrike2.6%
Other90.9%
Project Management Software
 

Featured Reviews

Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Centralized workflows have boosted cross-team collaboration and made complex projects manageable
monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.
DS
Project Manager at a university with 1,001-5,000 employees
Automation simplifies manual tasks and facilitates team communication
There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.
Awadhesh Singh - PeerSpot reviewer
Project Manager at NebuFlow
Easy to tag people and has a form system to collect information but cannot work in multiple channels simultaneously
There are several areas where Wrike could improve. First, it doesn't allow accessing multiple channels simultaneously, which would be useful. Transferring data from one project to another is also difficult. It would be easier to work on parallel tasks across different projects. I've noticed others facing similar issues when I check the chat on their website. The tool should also improve coordination between external stakeholders and collaborators. It should also integrate financial features.
report
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Top Industries

By visitors reading reviews
Construction Company
10%
Manufacturing Company
9%
Financial Services Firm
6%
Outsourcing Company
6%
Manufacturing Company
14%
Government
9%
Healthcare Company
9%
University
7%
University
16%
Marketing Services Firm
11%
Construction Company
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business180
Midsize Enterprise27
Large Enterprise30
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize ...
What needs improvement with monday.com?
One way monday.com can be improved is by enhancing the notification system, which is not trustworthy for me, as some ...
What is your primary use case for monday.com?
The main use case for monday.com is to track project progress from start to finish, beginning with the sales team and...
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting thei...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their posit...
What is your experience regarding pricing and costs for Smartsheet?
Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I hav...
What needs improvement with Wrike?
There are several areas where Wrike could improve. First, it doesn't allow accessing multiple channels simultaneously...
What is your primary use case for Wrike?
I use the tool as a project management tool to track project timelines and communicate with the team.
What advice do you have for others considering Wrike?
I rate the overall solution a seven out of ten. I would recommend it to others.
 

Comparisons

 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Down Association, Clever Clicks, Sevenly, Palatov Motorsport, LLC, Koch Ink, Opportunity To Do, Quark Software Inc., Transamerican Auto Parts, PlumChoiceÂ, Inc., InScribe, Evisions, Giant Steps, TechRepublic
Find out what your peers are saying about Atlassian, monday.com, Microsoft and others in Project Management Software. Updated: March 2026.
885,376 professionals have used our research since 2012.