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MicroStrategy vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
MicroStrategy improves business efficiency, enhancing reporting capabilities and perceived value, though ROI measurement is challenging for some users.
Sentiment score
6.2
Salesforce Einstein Analytics offers varied ROI, showing quick returns for some users, while others face challenges due to implementation or company size.
 

Customer Service

Sentiment score
5.2
MicroStrategy's customer service relies on a knowledge base, facing mixed reviews due to response times and support quality disparities.
Sentiment score
7.1
Salesforce Einstein Analytics offers effective customer service, quick responses, knowledgeable support, though some experience slow issue resolution.
Since NTT Data is on MicroStrategy Cloud, we get exclusive customer support from MicroStrategy, which is pretty fast.
Principal Architect & Software Engineering Department Manager at a tech vendor with 10,001+ employees
I would rate the technical support from MicroStrategy as nine out of 10.
Lead Software Engineer at Momentus
Tech support for Salesforce Einstein Analytics is generally good.
Preseales And Solution Head at Tata Consultancy
 

Scalability Issues

Sentiment score
7.6
MicroStrategy offers strong scalability and performance, though high costs and memory requirements can influence its enterprise usage efficiency.
Sentiment score
7.5
Salesforce Einstein Analytics is scalable, easily integrates, handles diverse user bases, and offers seamless expansion, despite cost concerns.
We have moved from on-premises to cloud-based infrastructure.
Data Engineer at a insurance company with 10,001+ employees
MicroStrategy was able to handle more than 15,000 or even 30,000 users properly.
Principal Architect & Software Engineering Department Manager at a tech vendor with 10,001+ employees
MicroStrategy's scalability is good, as it has the possibility to read a lot of data and works fine with all the information that we have.
Analyst - IM at a healthcare company with 10,001+ employees
 

Stability Issues

Sentiment score
7.3
MicroStrategy is reliable and stable, with strong performance; minor issues are typically resolved through support or configuration adjustments.
Sentiment score
7.9
Salesforce Einstein Analytics is praised for its stability and reliability, with occasional minor issues swiftly resolved.
I would rate the stability of MicroStrategy as nine out of 10.
Lead Software Engineer at Momentus
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Solution Architect And Senior Consultant at Keysight Technologies
 

Room For Improvement

MicroStrategy needs improved modeling, visualization, usability, cloud integration, support, and pricing to enhance smaller organizations' adoption.
Salesforce Einstein Analytics needs improvements in support, data handling, user-friendliness, flexibility, and cost to boost adoption.
Creating hierarchies and the modeling part is challenging because data modeling is one of the most important aspects of any BI project.
Data Engineer at a insurance company with 10,001+ employees
They have moved to Intelligent Cubes, which can actually handle better data handling.
Principal Architect & Software Engineering Department Manager at a tech vendor with 10,001+ employees
Organizations that are well-established and have more money can afford MicroStrategy, but startups and mid-level organizations who do not have this much budget have to opt for other cheaper tools.
Lead Software Engineer at Momentus
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Solution Architect And Senior Consultant at Keysight Technologies
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
Preseales And Solution Head at Tata Consultancy
 

Setup Cost

MicroStrategy's high pricing is due to licensing costs, though long-term benefits exist; licensing complexity concerns users.
Salesforce Einstein Analytics is costly yet valued for features, with negotiating licenses helping reduce expenses in enterprise environments.
Here, we actually handle some of the pricing and setup, the license cost, and other things, so we get to know what's behind it.
Principal Architect & Software Engineering Department Manager at a tech vendor with 10,001+ employees
A benefit is that the pricing is available online, ensuring there are no hidden costs.
Preseales And Solution Head at Tata Consultancy
In general, I would rate it as a little bit on the expensive side compared to other available options.
Solution Architect And Senior Consultant at Keysight Technologies
 

Valuable Features

MicroStrategy excels in flexibility, scalability, and user-friendly reporting, supporting large data volumes with strong security and Visual Insights features.
Salesforce Einstein Analytics offers user-friendly, scalable analytics with predictive insights and seamless CRM integration for enhanced decision-making and productivity.
It's important because with MicroStrategy we can manage all our cubes and show data to our clients.
Analyst - IM at a healthcare company with 10,001+ employees
Platform Analytics mainly helps to understand the load, the statistics on the project-wise or server-wise performance, and what areas we can actually improve, which thing is consuming more memory.
Principal Architect & Software Engineering Department Manager at a tech vendor with 10,001+ employees
MicroStrategy's compatibility with Teradata is why my organization has chosen this product.
Data Engineer at a insurance company with 10,001+ employees
It allows for a personalized customer experience by providing insights.
Preseales And Solution Head at Tata Consultancy
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
Solution Architect And Senior Consultant at Keysight Technologies
 

Categories and Ranking

MicroStrategy
Ranking in BI (Business Intelligence) Tools
15th
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
164
Ranking in other categories
Embedded BI (5th)
Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
26th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the BI (Business Intelligence) Tools category, the mindshare of MicroStrategy is 1.2%, down from 2.8% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
MicroStrategy1.2%
Salesforce Einstein Analytics1.1%
Other97.7%
BI (Business Intelligence) Tools
 

Featured Reviews

Prabu Thanikchalam - PeerSpot reviewer
Principal Architect & Software Engineering Department Manager at a tech vendor with 10,001+ employees
Reporting has improved with strong administration tools but performance and memory still need work
Compared to the new tools, MicroStrategy is still on the old mechanism, the attributes and metric creations that are still a bit vague compared to other tools. They can actually improve on the go, having derived metrics or derived attributes in MicroStrategy. If they have something like that for the attributes as well, it will be good. A pain point is MicroStrategy memory fluctuations that we couldn't actually read that much. If they can improve that performance, that would be great. MicroStrategy struggles a bit with large data volumes, but they are coming up with new ideas. They have moved to Intelligent Cubes, which can actually handle better data handling. They are coming up with good measures to handle big data.
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.
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Comparison Review

it_user6330 - PeerSpot reviewer
Product Manager at a retailer with 10,001+ employees
May 2, 2013
MicroStrategy vs. Tableau
After a recent presentation, several attendees asked me about the applications of Visual Insights and Tableau. Many companies are investing in both tools and are trying to figure out the right tool for specific applications Tableau has found its sweet-spot as an agile discovery tool that analysts…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
10%
Marketing Services Firm
8%
Retailer
6%
Construction Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise26
Large Enterprise102
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for MicroStrategy?
My company has many licenses for MicroStrategy because we can build reports in this tool. I don't know what the cost is for these licenses.
What needs improvement with MicroStrategy?
I am quite satisfied with the reporting part of the product. However, compared to other tools, the modeling part is not as strong. Data modeling is not as easy on MicroStrategy as it is on other pl...
What is your primary use case for MicroStrategy?
Harjinder, I recall approximately two years back we had a conversation with you about ForgeRock and Auth0, and I think we had discussed MicroStrategy as well. Currently, we are using it for financi...
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
What advice do you have for others considering Salesforce Einstein Analytics?
We use portions of Teams if I am not wrong, though it is managed by a different team and we do not use it much. On a scale of one to 100, I would say at least 70 to 80. I rate Salesforce Einstein A...
 

Also Known As

No data available
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

Allstate Insurance, Barneys New York, Boston Children's Hospital, Buenos Aires Department of the Treasury, Campbell Soup Company, DHL, eBay, eHarmony, Facebook, Four Seasons Hotels Inc., Godiva, Hard Rock International, LinkedIn, Netflix, Pfizer, SECO (Swiss Government Unemployment Agency), Starbucks, Texas A&M University, Thomson Reuters Markets, US House of Representatives, and the US Postal Service.
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about MicroStrategy vs. Salesforce Einstein Analytics and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.