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SAP Analytics Cloud vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Salesforce Einstein Analytics provides varied ROI experiences, with smaller companies and implementation stages influencing overall satisfaction and value.
Sentiment score
7.7
SAP Analytics Cloud enhances ROI by streamlining business intelligence, simplifying reporting, and integrating with systems for quicker data-driven decisions.
 

Customer Service

Sentiment score
7.1
Salesforce Einstein Analytics' customer service is praised for effective support, professionalism, and satisfactory response time despite occasional delays.
Sentiment score
6.2
SAP Analytics Cloud's customer service is mixed, with praise for expertise but concerns about delays and technical assistance.
Tech support for Salesforce Einstein Analytics is generally good.
We are satisfied with the technical support from SAP because when we reached out, we were able to get very good support from SAP colleagues.
 

Scalability Issues

Sentiment score
7.7
Salesforce Einstein Analytics is highly scalable, integrating well and accommodating large user bases efficiently, despite licensing cost challenges.
Sentiment score
7.4
SAP Analytics Cloud is highly scalable, accommodating diverse needs, with some users noting excellent flexibility and performance with occasional issues.
I would rate its scalability up to nine on a scale of one to ten.
 

Stability Issues

Sentiment score
8.2
Salesforce Einstein Analytics is praised for stability and reliability, with minor issues resolved quickly and rated highly by users.
Sentiment score
7.5
SAP Analytics Cloud is generally stable and secure, despite occasional connectivity and performance issues with large datasets.
 

Room For Improvement

Salesforce Einstein Analytics needs improved usability, affordability, and integration, with enhanced reporting, customization, and transparency features.
SAP Analytics Cloud needs better integration, visualization, and usability, with enhanced documentation, ML capabilities, and competitive pricing.
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
Documentation-wise, we see some gaps when trying to connect different solutions.
 

Setup Cost

Salesforce Einstein Analytics is subscription-based, perceived as costly, but value can be found in bundled pricing agreements.
SAP Analytics Cloud is seen as costly, with subscription-based licensing and integration benefits, yet lacks competitive pricing.
A benefit is that the pricing is available online, ensuring there are no hidden costs.
 

Valuable Features

Salesforce Einstein Analytics provides intuitive data handling, AI-powered insights, seamless integration, and scalable solutions for efficient decision-making and workflow management.
SAP Analytics Cloud offers predictive analytics, seamless SAP integration, customization, user-friendly dashboards, and robust data handling with third-party connectivity.
It allows for a personalized customer experience by providing insights.
For SuccessFactors and S/4HANA Cloud, there are pre-built reports available which are commonly used by customers.
 

Categories and Ranking

Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
11th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
SAP Analytics Cloud
Ranking in BI (Business Intelligence) Tools
4th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
70
Ranking in other categories
Predictive Analytics (2nd)
 

Mindshare comparison

As of May 2025, in the BI (Business Intelligence) Tools category, the mindshare of Salesforce Einstein Analytics is 1.2%, down from 1.8% compared to the previous year. The mindshare of SAP Analytics Cloud is 4.3%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

Parker Goodson - PeerSpot reviewer
Helpful consistent measurements, high availability, and scales well
When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance. It would be beneficial to have visibility into any changes made to your account by individuals other than yourself or your team. It is also important to clearly track the history of these modifications and identify the responsible parties.
RamasamyTelungupalayam - PeerSpot reviewer
Seamless integration, collaborative features, and enhances data exploration
There are several areas for improvement in SAP Analytics Cloud. Firstly, features available in SAP Lumira are missing in SAP Analytics Cloud. Secondly, the predictive analytics functions, although promising, are currently only suitable for Proof of Concepts (POCs) and not for industrial-scale use. Lastly, the pricing model for the planning functionality is quite high and presents an entry barrier.
report
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
8%
Healthcare Company
6%
Manufacturing Company
17%
Educational Organization
11%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
Salesforce is working very rigorously on improvements with each release.
What is your primary use case for Salesforce Einstein Analytics?
I am a Salesforce CPQ developer. I have also worked on Einstein Analytics for reporting purposes.
Which would you choose - Tableau or SAP Analytics Cloud?
Tableau is easy to set up and maintain. In about a day it is possible for the entire platform to be deployed for use. This relatively short amount of time can make all the difference for companies ...
What do you like most about SAP Analytics Cloud?
In the data warehouse, you're free to make changes. You can make everything text, meaning it's always a string. Even numbers appear as text, giving you the flexibility to work with all columns.
What is your experience regarding pricing and costs for SAP Analytics Cloud?
The pricing model for SAP Analytics Cloud is quite competitive, but the cost for the planning functionality is high and can be a barrier to entry. The overall cost can be managed with better billin...
 

Also Known As

Einstein Analytics, Salesforce Wave Analytics
SAP BusinessObjects Cloud
 

Overview

 

Sample Customers

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Live Oak Bank
Find out what your peers are saying about SAP Analytics Cloud vs. Salesforce Einstein Analytics and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.