We performed a comparison between Salesforce Einstein Analytics and SAP Analytics Cloud based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"It's scalable."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The solution scales extremely well."
"It is scalable."
"Technical support is helpful."
"It's many features make it the best in the market."
"It's so user-friendly."
"The new Application Design option offers lots of customization options by being able to script in Typescript (similar to Javascript)."
"Planning and integration are the most valuable features. It is useful for planning, and it is useful for integrating with on-prem or cloud SAP solutions."
"It's easy to connect Analytics Cloud with other SAP solutions, and it's also effortless to deploy. You don't need much technical skill to set it up. It's as easy as setting up a tablet. I said tablet before. It's very easy to actually set up."
"The reporting, dashboards, KPIs, and visualization are the most valuable."
"The product must be more transparent."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"SAP could add more templates to the platform."
"SAP has always had one problem with its products, they make them very closed systems that are difficult to integrate."
"SAC, which is the cloud version, lost some good features from the previous planning product, like BPC or BPS."
"There is plenty of room for improvement. They have different products, and you need to integrate all of them to have one functionality. For example, data extraction happens in Datasphere. Then it would be best if you had some connection between the Datasphere and the SAP Analytics Cloud to get the data, as this is causing headaches sometimes. The knowledge base and Jedox also could be more meaningful. I have tried to search for some specific knowledge base and technology base, and I didn't find them. I have learned it by trial and error. There is room to improve the integrations between the different products. The AFS, and the Data action, need improvement. Sometimes they release new tools and updates, but not in my area."
"Pricing is fine for the BI license, but when it comes to client license, that fee is a bit high."
"AI doesn't work as well with SAP live connections."
"Could have more tabular reporting capabilities."
"Improvements are coming quarterly whereas previously it was on a monthly basis."
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Salesforce Einstein Analytics is ranked 11th in BI (Business Intelligence) Tools with 18 reviews while SAP Analytics Cloud is ranked 4th in BI (Business Intelligence) Tools with 57 reviews. Salesforce Einstein Analytics is rated 8.2, while SAP Analytics Cloud is rated 8.0. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of SAP Analytics Cloud writes "Good for reporting but needs to improve its predictive analytics features". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, IBM Watson Explorer and Qlik Sense, whereas SAP Analytics Cloud is most compared with SAP BusinessObjects Business Intelligence Platform, Tableau, IBM Planning Analytics, Microsoft Power BI and Amazon QuickSight. See our SAP Analytics Cloud vs. Salesforce Einstein Analytics report.
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