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Microsoft Dynamics AX vs NetSuite OneWorld comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Microsoft Dynamics AX enhances work practices and management, achieving significant ROI and efficiency across diverse business operations.
Sentiment score
8.9
NetSuite OneWorld provides swift ROI, enhances efficiency, and is ideal for pre-IPO businesses with multiple subsidiaries.
As it is not a multimillion-dollar ERP system, ROI can be achieved within six months.
Territory Manager LATAM at LeaseWeb
 

Customer Service

Sentiment score
4.2
Microsoft Dynamics AX support quality varies, with premium being costly; users often depend on partners or in-house teams.
Sentiment score
6.9
NetSuite OneWorld's support varies by region, generally above average with rapid resolutions and multiple contact options.
Microsoft has really good documentation, and they are known for that.
Senior System Analyst at a computer software company with 1,001-5,000 employees
Their response is very fast, regardless of the language used, like Spanish, French, or Portuguese.
Territory Manager LATAM at LeaseWeb
 

Scalability Issues

Sentiment score
7.1
Microsoft Dynamics AX offers scalability for various business sizes, though older versions may struggle with customizations and performance issues.
Sentiment score
7.5
NetSuite OneWorld is adaptable for growing businesses, though some users face performance issues with locations over 25.
Microsoft Dynamics AX already has multiple functions for sales, inventory, HR, finance, and supply chain.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
It does not support consolidated financial reporting.
Business Analyst at Kpmhealth.com
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
Senior System Analyst at a computer software company with 1,001-5,000 employees
It allows you to scale across various modules and functionalities without losing access to essential features, even if they are not used immediately.
Territory Manager LATAM at LeaseWeb
 

Stability Issues

Sentiment score
7.2
Microsoft Dynamics AX is generally stable, with user ratings high, but issues arise with customizations and inadequate infrastructure.
Sentiment score
8.3
NetSuite OneWorld is stable with rare IT issues, quick vendor responses, regular upgrades, and minimal customization impact.
For stability, I would rate Microsoft Dynamics AX a ten, as I have not faced any problems at all.
Chief Executive Officer at Easy Touch
If you have your own team, it's workable, but if you don't have your own people, it's not stable.
Head of Controlling and IT at Melinda
I have not had any major issues with stability.
Senior System Analyst at a computer software company with 1,001-5,000 employees
It is the most stable feature on the Intuit side.
Territory Manager LATAM at LeaseWeb
 

Room For Improvement

The platform requires improvements in APIs, support, UI, data migration, analytics, features, pricing, scalability, security, and compatibility.
NetSuite OneWorld needs improvements in usability, inventory analytics, production planning, and performance to address user frustration and inefficiencies.
Most companies working with AX currently transforming to D365, upgrading their ERP systems, which are more enhanced and have additional features such as dashboards.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
It would be better to make APIs for each module in Microsoft Dynamics AX, so integration can be easier directly.
Chief Executive Officer at Easy Touch
Another drawback is the absence of features like purchase order accruals, critical accounting concepts, and a robust fixed assets module.
Business Analyst at Kpmhealth.com
The performance could be improved as this is a 100% software as a service platform.
Territory Manager LATAM at LeaseWeb
 

Setup Cost

Microsoft Dynamics AX is expensive with high setup costs; flexible pricing is needed for economic and regional challenges.
NetSuite OneWorld offers higher initial costs but long-term value; pricing varies widely, with discounts often available in certain regions.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
Business Analyst at Kpmhealth.com
I think it would be great if Microsoft made the price model flexible per company and per country, considering that some countries face different economic situations which makes Microsoft pricing seem very high.
Chief Executive Officer at Easy Touch
In Latin America, discounts can be as high as seventy percent.
Territory Manager LATAM at LeaseWeb
 

Valuable Features

Microsoft Dynamics AX offers flexible dimensions, module integration, seamless Excel compatibility, cloud scalability, and strong data management and security.
NetSuite OneWorld integrates business intelligence and customization, streamlines operations, supports multicurrency and inventory management, reducing costs and enhancing efficiency.
It's a very important element for financial departments as it represents all transactions, references, and records.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Using dimensions in Microsoft Dynamics AX is the most valuable feature I have found.
Chief Executive Officer at Easy Touch
I have not had any major issue with stability.
Senior System Analyst at a computer software company with 1,001-5,000 employees
The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature.
Territory Manager LATAM at LeaseWeb
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
8th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
Activity Based Costing Software (5th)
NetSuite OneWorld
Ranking in ERP
15th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the ERP category, the mindshare of Microsoft Dynamics AX is 2.4%, down from 5.6% compared to the previous year. The mindshare of NetSuite OneWorld is 1.4%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.4%
NetSuite OneWorld1.4%
Other96.2%
ERP
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
Antonio Lira - PeerSpot reviewer
Territory Manager LATAM at LeaseWeb
Seamless subsidiary operation visibility with efficient accounting consolidation
One of the most valuable features that I appreciate is the ability to consolidate operations across subsidiaries, which makes accounting consolidation great. The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature. Additionally, there is visibility into all operations within the subsidiaries, facilitating awareness of sales, purchases, and manufacturing activities.
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
9%
Construction Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
Comms Service Provider
9%
Financial Services Firm
9%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise2
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
What is your experience regarding pricing and costs for NetSuite OneWorld?
The pricing is tricky because official price lists are often not used due to discounts. In Latin America, discounts can be as high as seventy percent.
What needs improvement with NetSuite OneWorld?
The performance could be improved as this is a 100% software as a service platform. If a faster solution is desired, a separate dedicated machine must be hired, which is not what customers necessar...
What is your primary use case for NetSuite OneWorld?
In the past, I was implementing SAP R3, JD Edwards, VAN, X3, X7, and ProdStar Two. PeopleSoft One was also used, but now it is Oracle, as PeopleSoft is no longer legal.
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Lovesac, Land O'Lakes, Shaw, Kiva, SRS Acquiom, CommVault, Thomas Baker
Find out what your peers are saying about Microsoft Dynamics AX vs. NetSuite OneWorld and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.