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NetSuite OneWorld Reviews

Vendor: NetSuite
4.2 out of 5
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What is NetSuite OneWorld?

A comprehensive web-based solution, NetSuite is the industry's first and only Software-as-a-Service (SaaS) business software that supports your entire company from accounting/enterprise resource planning (ERP) to customer relationship management (CRM), professional services automation (PSA) and eCommerce in a single, integrated and powerful business management software solution.
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NetSuite OneWorld is the #22 ranked solution in top ERP solutions. PeerSpot users give NetSuite OneWorld an average rating of 8.4 out of 10. NetSuite OneWorld is most commonly compared to SAP S/4HANA: NetSuite OneWorld vs SAP S/4HANA. NetSuite OneWorld is popular among the large enterprise segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a retailer, accounting for 11% of all views.
Buyer's Guide
NetSuite OneWorld
August 2025
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NetSuite OneWorld mindshare

As of September 2025, the mindshare of NetSuite OneWorld in the ERP category stands at 0.5%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
NetSuite OneWorld0.5%
SAP ERP17.2%
SAP S/4HANA9.6%
Other72.7%
ERP

PeerResearch reports based on NetSuite OneWorld reviews

TypeTitleDate
CategoryERPSep 3, 2025Download
ProductReviews, tips, and advice from real usersSep 3, 2025Download
ComparisonNetSuite OneWorld vs SAP S/4HANASep 3, 2025Download
ComparisonNetSuite OneWorld vs SAP ERPSep 3, 2025Download
ComparisonNetSuite OneWorld vs Microsoft Dynamics 365 Business CentralSep 3, 2025Download
Suggested products
TitleRatingMindshareRecommending
SAP S/4HANA4.29.6%96%124 interviewsAdd to research
PeopleSoft4.02.5%86%85 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

NetSuite OneWorld's most valuable features include embedded business intelligence, real-time analytics, and high customizability. It supports financial management, order-to-cash, procure-to-pay, and extensive reporting capabilities. Users praise inventory management and the ability to work in multicurrency. The platform streamlines workflows, reduces redundancy, and enhances efficiency while allowing easy integration. Its robust consolidation feature and real-time tracking across subsidiaries provide comprehensive insights. Customization options positively impact business processes while maintaining upgrades seamlessly.
  • "I rate the OneWorld overall solution as a ten out of ten."
  • "One of the most valuable features that I appreciate is the ability to consolidate operations across subsidiaries, which makes accounting consolidation great."
  • "The solution has helped us save money by reducing the number of people needed for delivery, finance, and customer service. We now better understand our stock and purchases, and our sales team can access information without constantly communicating with delivery."

Room for Improvement

NetSuite OneWorld needs improvements in user interface, project management, and multi-subsidiary features. The system's standard cost handling and inventory evaluation are insufficient. Production planning and integration could be enhanced. Users experience challenges with return navigation from vendor profiles and missing names on general ledger reports. Balance sheet reporting lacks flexibility, and analytics are limited. Performance issues arise due to its SaaS nature, and there is a need for more specialized consultants in some industries.
  • "The performance could be improved as this is a 100% software as a service platform. If a faster solution is desired, a separate dedicated machine must be hired, which is not what customers necessarily need."
  • "If a faster solution is desired, a separate dedicated machine must be hired, which is not what customers necessarily need."
  • "I hope NetSuite OneWorld introduces features like support for different pricing models, including packaging options, and improved production planning tools in the future."

ROI

Companies experience an average 30% ROI with NetSuite OneWorld, enhancing inventory and supply chain efficiency through streamlined workflows and vendor connections. There's significant long-term value, with ongoing benefits contingent on active usage. Especially advantageous for pre-IPO companies with multiple subsidiaries, the system offers a swift return. ROI is typically realized within six months due to its cost-effectiveness compared to other ERP options, providing substantial benefits in process optimization and organizational discipline.

Pricing

NetSuite OneWorld pricing is considered high on the ERP spectrum, with users citing varying costs based on organization type and user requirements. While medium to long-term savings are possible through proper user allocation and negotiating discounts, the platform remains on the pricier side compared to alternatives like Acumatica. The software cost is manageable for enterprise companies, considering the avoidance of traditional IT expenses, with maintenance and support included in its cloud-based licenses.
  • "The tool is an expensive cloud application. It charges per license. We pay around 50 euros per month for a full user, and for 70 users, we pay around 120,000 euros per year. Maintenance and support are included in the full cloud license."
  • "I would rate the pricing of the solution somewhere around six or seven out of ten. I don’t like the SaaS models. Of course, they make the tool powerful enough to run a billion-dollar business. The tool is cheaper than SAP or Cor"
  • "NetSuite OneWorld tends to be pricey. The decision to allocate a budget for this solution ultimately rests with the management and negotiating team, and I am not typically included in these discussions. Nonetheless, the information I've received leads me to believe that it is a costly platform. There are not any additional costs that I am aware of."

Popular Use Cases

NetSuite OneWorld is utilized for creating intelligent dashboards, contract manufacturing, and managing CRM opportunities and sales orders. Organizations leverage its cloud-based platform for consolidating financial data across multiple subsidiaries, implementing numerous legal entities, and handling multinational business processes. It supports unique finance elements like treasury and streamlines nonprofit finances. Users previously working with SAP R3, JD Edwards, and Oracle now utilize it for improving reporting and internal management insights.

Service and Support

Customer service is contract-based with varying results. Those with basic contracts experience delays. Technical support varies from average to excellent, with quick escalation and fast response times. Availability spans phone, email, and forums, often handled by partners or consultants. In Mexico, trained personnel are limited. Support is praised for speed and accessibility, scoring between six to ten out of ten. Users utilize external consultants and enjoy diverse language support. Issues are seldom escalated directly to NetSuite.

Deployment

NetSuite OneWorld's initial setup is often described as straightforward, though complexities can arise based on organizational needs. With strong consulting teams, many avoid such issues. Some users transitioned swiftly within months, despite challenging requirements. Implementation durations vary, typically ranging from several months for smaller clients to longer for larger ones. Migrating from legacy systems, some found NetSuite versatile and praised the effectiveness of integration teams, noting its efficiency compared to other platforms like SAP.

Scalability

NetSuite OneWorld has varied feedback on scalability for different business sizes. Users report it being effective for small to medium-sized enterprises and adaptable in growing businesses, yet some note potential performance challenges with large numbers of locations. Costs may increase significantly with scale. The software supports extensive customization across diverse industries, but user experiences differ in performance as enterprises expand. NetSuite OneWorld is positively noted for expansion and adaptability across various departments.

Stability

NetSuite OneWorld is considered stable by users, who highlight quick vendor responses and regular upgrades. Some experienced occasional unavailability and slower server response times, yet many rate stability highly, with scores like eight or nine out of ten. Users commend NetSuite for twice-yearly upgrades and regular emergency fixes. Occasional small network shutdowns were noted but no major issues. Customizations remain intact through updates, underpinning its reliability for many users.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our NetSuite OneWorld Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise1
By reviewers
By visitors reading reviews
Company SizeCount
Small Business52
Midsize Enterprise22
Large Enterprise54
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
11%
Retailer
11%
Manufacturing Company
6%
Financial Services Firm
5%
Educational Organization
5%
University
5%
Construction Company
5%
Comms Service Provider
5%
Wholesaler/Distributor
5%
Legal Firm
5%
Real Estate/Law Firm
5%
Media Company
4%
Insurance Company
3%
Healthcare Company
3%
Non Profit
3%
Recreational Facilities/Services Company
2%
Performing Arts
2%
Marketing Services Firm
2%
Outsourcing Company
2%
Government
2%
Recruiting/Hr Firm
2%
Renewables & Environment Company
2%
Hospitality Company
2%
Logistics Company
1%
Energy/Utilities Company
1%
Transportation Company
1%
Pharma/Biotech Company
1%

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NetSuite OneWorld customers

Lovesac, Land O'Lakes, Shaw, Kiva, SRS Acquiom, CommVault, Thomas Baker

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Product Categories

Product Categories
ERP

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NetSuite OneWorld Reviews Summary
Author infoRatingReview Summary
Territory Manager LATAM at LeaseWeb5.0I value NetSuite OneWorld's ability to consolidate operations across subsidiaries with features like multicurrency reevaluation. While performance could improve, its fast ROI makes it attractive compared to other ERPs like SAP R3 and JD Edwards.
Consultant at Infervise4.5As an accountant using NetSuite OneWorld, I find it valuable for consolidating financial data across subsidiaries. Its user-friendly interface offers a great alternative to QuickBooks, despite minor issues with the vendor profile and general ledger reports.
Senior NetSuite Administrator at Storyteller Overland5.0In my role using NetSuite OneWorld in manufacturing and sales, I value its excellent inventory management but see room for improvement in production planning and quantity break pricing. Its cloud-based automatic upgrades are more efficient than JD Edwards World.
CIO at a engineering company with 51-200 employees4.0NetSuite OneWorld efficiently meets our financial process needs, enabling us to save money by reducing staffing in finance and customer service. It enhances stock management and sales insight but could benefit from features like diverse pricing models and better production planning tools.
Chief Financial Officer at a energy/utilities company with 1,001-5,000 employees4.5I use NetSuite OneWorld as our financial ERP primarily for P2P and OTC treasury tasks, finding it user-friendly and flexible. We've successfully integrated it with JP Morgan, enhancing our financial processes without requiring alternative solutions.
Consultant at RDM Tech Solutions4.0I use NetSuite OneWorld to manage multiple subsidiaries within one instance, enabling various business functions like reporting and sales. While it's growing rapidly, there's still room for improvement compared to the more mature SAP.
VP of Operations at a manufacturing company with 11-50 employees4.5No summary available
Territory Manager LATAM at LeaseWebNo summary available