Microsoft Dynamics 365 Business Central vs NetSuite ERP comparison

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Executive Summary

We performed a comparison between Microsoft Dynamics 365 Business Central and NetSuite ERP based on real PeerSpot user reviews.

Find out in this report how the two Activity Based Costing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Dynamics 365 Business Central vs. NetSuite ERP Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The selling feature is the most valuable.""We like the manufacturing and case management modules.""One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution.""The security feature, particularly the encryption, which still builds sensitivity, is one of the most valuable features.""The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications.""The solution's integration between Teams, SharePoint, and Exchange Online is really helpful.""The solution's integrations and interface are very good.""I am impressed with the tool's user authentication, compatibility , and policies."

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"It's integrated into everything well so you can navigate and use it in a very simple way.""We use it for the projects we do in the telecom industry.""It is a very solid product for finance and procure-to-pay processes.""I am impressed with the product's ease of use. It also helps us reduce the techstack.""I like the ease of setup and customization of forms.""The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools.""Every year, they release a new version.""We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."

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Cons
"It would be nice, in Microsoft Teams, if we were able to type more information into the chat.""There is room for improvement in the ability to reverse or correct transactions more easily.""The UI is not particularly user-friendly and the CRM could do with some enhancements.""There is room for improvement in terms of compatibility.""Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information.""I wouldn't say that Microsoft Dynamics is very scalable.""If Microsoft made some of the security setups a little easier to work with, that would be a significant improvement. The warehouse management features could also use some work. We had to buy third-party software to make NAV's warehouse management and security more usable and functional.""It would be nice if the integration process was easier."

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"NetSuite ERP's UI could be improved. There are some features that are very complex that do not have to be. There are some aspects of the solution that could be simplified and this can include the documentation. Since it's a very complex tool, you expect to have great detailed documentation to help you implement it.""Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable.""As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways.""An area for improvement in NetSuite ERP is its accounting functionality because it has certain limitations. You can't maintain sub-ledgers or post accrued expenses in sub-ledger forms, so you'll need to post in journals. The pricing is another area that can be improved in NetSuite ERP because the pricing was lower when it wasn't part of Oracle, but after Oracle acquired Netsuite and NetSuite ERP was offered as a cloud service, the price went up.""Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply.""The product should improve its warehouse management solution.""The communication has been peculiar, and the overall commercial process has been less than satisfactory.""Many features such as local taxation and fund management are not there yet."

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Pricing and Cost Advice
  • "The first time we tried to buy the newest version, it was expensive."
  • "I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
  • "The price of the solution is reasonable."
  • "The price of the solution is reasonable."
  • "I think the pricing is the best; it's cost effective for sure."
  • "Microsoft Dynamics NAV has a pay-as-you-use payment model."
  • "NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are."
  • "The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in."
  • More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →

  • "I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
  • "When people buy ERP, it's a competitive situation and the pricing is paramount."
  • "It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
  • "There is an annual license required to use this solution."
  • "The price of the solution is quite high."
  • "NetSuite ERP has a cost per module you want to use, and then you have the license per user."
  • "Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
  • "It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
  • More NetSuite ERP Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports.
    Top Answer:I would rate the pricing of Business Central as a six or seven out of ten in terms of costliness. We have yearly licensing costs, and the biggest additional expense is for external consultants.
    Top Answer:There is room for improvement in the ability to reverse or correct transactions more easily. Currently, if we make mistakes or need to undo something, it can be challenging and time-consuming… more »
    Top Answer:It offers reporting flexibilities that were previously unavailable to us.
    Top Answer:The cost can vary depending on the company's size, the number of users, and the service providers. It's not a fixed amount, and it depends on specific requirements and agreements with the service… more »
    Top Answer:Our interactions with Oracle have not always been positive. Obtaining clear and transparent information on costs has been challenging, and we often struggle to understand the details of the invoices… more »
    Ranking
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    3,178
    Comparisons
    2,186
    Reviews
    33
    Average Words per Review
    366
    Rating
    8.3
    Views
    2,935
    Comparisons
    1,794
    Reviews
    12
    Average Words per Review
    603
    Rating
    7.8
    Comparisons
    Also Known As
    Dynamics NAV, MS Dynamics NAV
    Learn More
    Overview

    Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution developed by Microsoft. It is designed to help small and mid-sized organizations streamline and automate their financial, supply chain, and project management processes. Business Central offers a range of tools and features to support collaboration and communication and provides real-time visibility into business performance.

    With Business Central, organizations can manage their financials, including general ledger, accounts payable, accounts receivable, and cash management. It also offers supply chain management capabilities, including inventory management, purchase order management, and sales order management. In addition, Business Central supports project management, including project tracking, project billing, and resource management.

    Microsoft Dynamics 365 Business Central Features

    Microsoft Dynamics 365 Business Central has many valuable key features. Some of the most useful ones include:

    • Mobility: Microsoft Dynamics 365 Business Central provides mobile access, allowing users to access information and perform tasks from anywhere, at any time.
    • Reporting and analytics: The solution includes business intelligence and reporting capabilities to help organizations gain insight into their operations and make data-driven decisions.
    • Security: With its secure platform, the solution protects sensitive data and ensures the integrity of business operations.
    • Customization: It offers a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.


    Microsoft Dynamics 365 Business Central Benefits

    There are many benefits to implementing Microsoft Dynamics 365 Business Central. Some of the biggest advantages the solution offers include:

    • Adapt as your business grows: With full capabilities on desktop, tablet, or mobile, on-premises or in the cloud, across Windows, Android, and iOS devices, the solution allows you to work wherever your business takes you.
    • Rapid deployment: The solution can be rapidly deployed either in the cloud or on-premises.
    • Scalability: With the solution, you can scale as you grow using modern technologies built on the Microsoft cloud, such as machine learning, IoT, and mixed reality to help you adapt to market dynamics.
    • Drive continuous process optimization: When you implement Microsoft Dynamics 365 Business Central, you can Improve outcomes and productivity with real-time system suggestions, based on historical data, to guide employees through workflows.

    Reviews from Real Users

    Microsoft Dynamics 365 Business Central is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user-friendly, has good integrations, and is flexible.

    Sasinath V., Project Consultant ( Scale Up) at a tech vendor, says, "For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture was a little more complex when compared to the Microsoft Dynamics NAV architecture."

    "The solution's integrations and interface are very good,” mentions Alonso R., Director de Servicios at Kc ERP group.

    Another PeerSpot reviewer, Kamesh G., Vice President - Information Systems at a media company shares what he likes most about the solution: "I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."

    NetSuite ERP (Enterprise Resource Planning) is a cloud-based business management software that provides a suite of applications to support various business functions, such as finance, accounting, order management, inventory management, and human resources. It is designed to help organizations streamline and automate their operations, improve decision-making, and increase visibility into key performance metrics. NetSuite ERP integrates all business processes in a single system, providing a real-time, unified view of the business and enabling organizations to manage their operations more efficiently and effectively.

    NetSuite ERP Features

    NetSuite ERP has many valuable key features. Some of the most useful ones include:

    • E-commerce: NetSuite ERP provides a platform for creating and managing online stores, enabling organizations to sell products and services online.
    • Reporting and analytics: The solution includes business intelligence and reporting capabilities to help organizations gain insight into their operations and make data-driven decisions.
    • Multi-currency support: NetSuite ERP supports multiple currencies, making it suitable for organizations operating in multiple countries.
    • Global tax management: With its support for global tax management, organizations can manage tax compliance in multiple jurisdictions.
    • Real-time visibility: The solution’s real-time visibility at local, regional and headquarter levels, enables organizations to standardize business processes across all divisions and subsidiaries.
    • General Ledger: With NetSuite's general ledger capabilities, accounting professionals gain flexibility and visibility, richer reporting functionality, enhanced audit trails and the ability to customize account types, transactions and reporting segments to meet unique business requirements.

    NetSuite ERP Benefits

    There are many benefits to implementing NetSuite ERP. Some of the biggest advantages the solution offers include:

    • Simplify your business: With the solution you can manage accounting, inventory, operations, distribution and more from a single application. Users can also automate manual processes to save time and free up resources to better serve customers, identify new opportunities, and outpace the competition.
    • Supply chain optimization: The solution makes it easy to control the flow of goods across the value chain, from suppliers to customers.
    • Flawless order management: NetSuite ERP helps organizations error-proof order management and procurement.
    • Increased warehouse efficiency: With NetSuite ERP, users can optimize the putaway process and reduce picking errors.

    Reviews from Real Users

    NetSuite ERP is a solution that stands out when compared to many of its competitors. Some of its major advantages are its friendly user interface, customizable dashboards, reporting, scalability, stability, and much more.

    GirirajInja, Head of IT operations at Karma technology, says, "As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP.”

    Another PeerSpot user, Mohammed I., Sales Manager at Inspirria Cloudtech, states, "NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs.” He also adds, “[It] includes multiple modules, is scalable, and stable.”

    Sample Customers
    Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
    2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
    Top Industries
    REVIEWERS
    Manufacturing Company24%
    Financial Services Firm10%
    Computer Software Company10%
    Government10%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider9%
    Manufacturing Company8%
    Financial Services Firm6%
    REVIEWERS
    Computer Software Company23%
    Non Profit15%
    Integrator8%
    Recreational Facilities/Services Company8%
    VISITORS READING REVIEWS
    Educational Organization37%
    Computer Software Company10%
    Manufacturing Company6%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business55%
    Midsize Enterprise18%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise16%
    Large Enterprise48%
    REVIEWERS
    Small Business65%
    Midsize Enterprise21%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise46%
    Large Enterprise33%
    Buyer's Guide
    Microsoft Dynamics 365 Business Central vs. NetSuite ERP
    March 2024
    Find out what your peers are saying about Microsoft Dynamics 365 Business Central vs. NetSuite ERP and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Microsoft Dynamics 365 Business Central is ranked 2nd in Activity Based Costing Software with 61 reviews while NetSuite ERP is ranked 4th in Activity Based Costing Software with 32 reviews. Microsoft Dynamics 365 Business Central is rated 8.4, while NetSuite ERP is rated 7.8. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and ERPNext, whereas NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Viewpoint ERP. See our Microsoft Dynamics 365 Business Central vs. NetSuite ERP report.

    See our list of best Activity Based Costing Software vendors.

    We monitor all Activity Based Costing Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.