Try our new research platform with insights from 80,000+ expert users

MSP360 Backup vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft DPM
Ranking in Backup and Recovery
28th
Average Rating
7.2
Reviews Sentiment
5.9
Number of Reviews
21
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
53rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (42nd), Disaster Recovery (DR) Software (30th), MSP Backup (5th)
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Microsoft DPM is 1.0%, down from 1.3% compared to the previous year. The mindshare of MSP360 Backup is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Nirukshitha Gamage - PeerSpot reviewer
User finds setup straightforward but seeks wider platform support and advanced features
Microsoft DPM could implement backup capabilities for third-party systems such as Linux. They also need to consider other features such as replication to DR sites, similar to what Veeam and other products offer. Microsoft DPM didn't have that capability at that time. If they want to remain competitive in the market, they need to observe the competition and implement improvements. The backup should have compression, deduplication, and DR replication. They should also improve monitoring of the environment. Microsoft DPM didn't have these basics at that time. If they had continued development on the products, they could have reached a higher level, especially given Microsoft's significant presence and majority of servers. Microsoft DPM didn't have any support structure in the backend. If they had a support structure, we could have escalated issues. I never received any support from Microsoft DPM.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is that it's easy to use."
"Its capability to give a BMR for all the workstations that I want to connect to."
"The user interface is very good. The reporting and monitoring features are also good."
"The most valuable feature is the total integration of the System Center solution."
"The automated procedure is quite good for us, as it is able to capture all of the information that we require."
"The most valuable feature is the recovery."
"The initial setup is quite straightforward."
"It is almost perfect for Microsoft products. It is not a very powerful tool, but it is okay for small sites and small businesses with Microsoft products. It is easy to use for backup and restore. It is good for backing up Microsoft servers such as Exchange and SharePoint servers."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Technical support is very good."
"The most valuable feature of MSP360 Backup is its reliability."
"General ease of use and performance of the Windows version is the most valuable feature."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"It has allowed me to implement a cost effective, highly configurable solution."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The initial setup is very easy. It's not overly complex."
 

Cons

"It needs portability for other vendors. It is good for backing up Microsoft servers, but it doesn't support third-party solutions such as Oracle Database. It depends on Microsoft Volume Shadow Copy, especially for Hyper-V, which has a lot of problems. They should enhance the Volume Shadow Copy functionality. Its reporting should also be better. Reporting is too weak in DPM."
"It would be better if it integrated seamlessly with open source and competitor products. In the next release, I would like to see some data governance frameworks. It should have support features for data integration and data replication like Veeam. Right now, we are also using Veeam for certain scenarios."
"Microsoft DPM didn't have any support structure in the backend. If they had a support structure, we could have escalated issues. I never received any support from Microsoft DPM."
"Additional Hyper-V knowledge would be great."
"To evaluate the solution's abilities and its performance under demanding conditions, it is recommended to carry out a stress test."
"Management reporting could be improved."
"There is a very poor online user community in terms of people blogging about their experiences with DPM."
"Setting up the solution can be complex."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution's pricing is very high."
"The graphics are looking a bit old and should be updated."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
 

Pricing and Cost Advice

"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."
"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"
"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Manufacturing Company
8%
Educational Organization
6%
Computer Software Company
10%
Educational Organization
9%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft DPM?
This solution helps us to manage all of the operations across servers and different workstations.
What is your experience regarding pricing and costs for Microsoft DPM?
Microsoft DPM was more affordable for customers compared to other products such as Veritas, which were somewhat expensive. This was one of the main reasons customers chose to purchase Microsoft DPM...
What needs improvement with Microsoft DPM?
Microsoft DPM could implement backup capabilities for third-party systems such as Linux. They also need to consider other features such as replication to DR sites, similar to what Veeam and other p...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
 

Also Known As

DPM, Data Protection Manager, MS DPM
Cloudberry Backup
 

Overview

 

Sample Customers

Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
StratX
Find out what your peers are saying about MSP360 Backup vs. Microsoft DPM and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.