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MSP360 Backup vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft DPM
Ranking in Backup and Recovery
26th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
54th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (42nd), Disaster Recovery (DR) Software (29th), MSP Backup (5th)
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Microsoft DPM is 1.1%, down from 1.3% compared to the previous year. The mindshare of MSP360 Backup is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Arthur Fan - PeerSpot reviewer
Scales well, free to use, and simple setup
The support from Microsoft DPM is good but we have to pay for the answers. We have to purchase points and when we need to use the support we have to use some of the points that we purchased. The support does not cost very much and we pay for each problem we have.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I could back up all the stuff we had, even the VMs we have for Hyper V."
"It is almost perfect for Microsoft products. It is not a very powerful tool, but it is okay for small sites and small businesses with Microsoft products. It is easy to use for backup and restore. It is good for backing up Microsoft servers such as Exchange and SharePoint servers."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
"Its capability to give a BMR for all the workstations that I want to connect to."
"The most important feature is that it's easy to use."
"I like the core backup feature. I also like the file server backup feature. I find Microsoft DPM interesting because it has fantastic integration with Microsoft products. For example, in Exchange and SharePoint, DPM is excellent when it comes to backing up data. It also does a decent job with open-source products."
"It has an application backup, a file backup, a system backup and a hypervisor."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"MSP360 Backup's most valuable feature is its backup interface."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The solution is simple to use and easy to configure."
"General ease of use and performance of the Windows version is the most valuable feature."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The most valuable feature of MSP360 Backup is its reliability."
 

Cons

"Management reporting could be improved."
"To evaluate the solution's abilities and its performance under demanding conditions, it is recommended to carry out a stress test."
"You have only a few settings and if you change them for some special configurations, it's very difficult."
"There is a very poor online user community in terms of people blogging about their experiences with DPM."
"The user interface can be improved quite a bit."
"Setting up the solution can be complex."
"It needs portability for other vendors. It is good for backing up Microsoft servers, but it doesn't support third-party solutions such as Oracle Database. It depends on Microsoft Volume Shadow Copy, especially for Hyper-V, which has a lot of problems. They should enhance the Volume Shadow Copy functionality. Its reporting should also be better. Reporting is too weak in DPM."
"We can't take a snapshot and take it outside, which is a problem."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution's pricing is very high."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
 

Pricing and Cost Advice

"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."
"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"
"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Educational Organization
8%
Manufacturing Company
8%
Computer Software Company
14%
Construction Company
8%
Educational Organization
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft DPM?
This solution helps us to manage all of the operations across servers and different workstations.
What is your experience regarding pricing and costs for Microsoft DPM?
Microsoft licensing is complex, especially for enterprise or data center solutions. However, it's not more complicated compared to other competitors and the market is well balanced.
What needs improvement with Microsoft DPM?
I am not sure if I am competent enough to address areas for improvement in Microsoft DPM.
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
 

Also Known As

DPM, Data Protection Manager, MS DPM
Cloudberry Backup
 

Overview

 

Sample Customers

Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
StratX
Find out what your peers are saying about MSP360 Backup vs. Microsoft DPM and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.