2019-09-29T07:27:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with Microsoft DPM?

Please share with the community what you think needs improvement with Microsoft DPM.

What are its weaknesses? What would you like to see changed in a future version?

8
PeerSpot user
8 Answers
William Mugobogobo - PeerSpot reviewer
Head of ICT Infrastructure & Security at a tech services company with 10,001+ employees
Real User
2020-10-19T09:33:36Z
Oct 19, 2020

Management reporting could be improved.

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RamaswamyK - PeerSpot reviewer
M. I. S. Manager at Ruby Mills Ltd
Real User
Top 5
2020-09-21T06:33:00Z
Sep 21, 2020

The user interface can be improved quite a bit. Overall, I wouldn't describe the solution as user-friendly. It's not very intuitive. The issue is that for users who are not interacting with the product regularly, it becomes difficult to trace the various functionality available. The product version that we have does not have

MI
Managing Director at Adalites
Real User
2020-07-05T09:38:13Z
Jul 5, 2020

They could improve the compatibility and integration with other products and the ability to do file-to file backups of other products. I also find the hard disk aligning quite complicated and that should be simplified.

JA
DBA, Developer at a government with 201-500 employees
Real User
2020-06-28T08:51:00Z
Jun 28, 2020

There is a very poor online user community in terms of people blogging about their experiences with DPM. I'm on Google all the time, resolving issues. All I ever find is the official Microsoft documentation. While that can be helpful, and that is in many cases, authoritative, it's not the same as having an independent user community who's writing about it. I have to wonder about the product when I don't see a vital external user community in existence. Every day I have to log in and look at agent alerts and failures that I have to resolve. There are so many different types of agent failures that I have to diagnose pretty much every day due to the fact that the replicas are out of sync with the current state of a file or the VM or something. I'm constantly involved in a lot of hands-on maintenance. They need to change that and potentially make some sort of automated solution to this problem so the workload isn't so heavy for those maintaining the solution. It's not a set it and forget it kind of solution. Not that anything is. However, it's a lot of labor involved in just keeping the replicas in sync. One of the things I think would like to be able to use is their cloud storage at the block level so that it's cheaper for a government entity. We want to have replicas in the cloud, however, it's very expensive. They're using the most expensive tier of Azure storage. We would rather just be able to specify that our cloud backups go to Blob based storage for budgetary purposes. I don't believe that's available, but then again, I can't really find that out online due to a lack of a user community. I would like to maybe have Office 365 backups. I know other vendors offer that however, I don't believe that's available within this solution.

RamaswamyK - PeerSpot reviewer
M. I. S. Manager at Ruby Mills Ltd
Real User
Top 5
2020-01-07T06:27:00Z
Jan 7, 2020

I would say the user-friendliness could be improved because I have found that my colleagues are not finding it very easy to use. I have used it quite well. I was able to do a lot of features within it, but for a frustrated user, it becomes a little user-unfriendly. Also, one issue was if I wanted to restore mail - it's not feasible here.

RH
Group Assistant, General Manager of IT at CIC
Real User
2019-12-30T06:00:00Z
Dec 30, 2019

The DPM is pretty good, but when it comes to external devices, you can't back up to the external device. It's a huge drawback because once everything goes down, it goes down fully. We can't take a snapshot and take it outside, which is a problem. Also, when it comes to recovery, the recovery process doesn't work properly. It doesn't recover. One of our drives failed and when we wanted to recover it from the other drive, it never worked. So, we couldn't recover the data. Recovery of data if the server goes down, is not very good. The DPM is good apart from the support services. We were told that the support was no longer in existence, which is why we are looking for another provider. In the next release, I would like to see backup to external devices, so it can always restore the backup and we can take it externally and store it somewhere that it is off-site and archived. Currently, it does not allow us to do that because it is required to be in one location.

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Rodney Carlson - PeerSpot reviewer
System Analyst at a financial services firm with 501-1,000 employees
Real User
2019-12-05T21:23:00Z
Dec 5, 2019

Additional Hyper-V knowledge would be great. There are some articles online detailing the interaction with hypervisors. Using the built-in tools would speed up some of the normal routine procedures.

NM
System Administrator with 51-200 employees
Real User
2019-09-29T07:27:00Z
Sep 29, 2019

The data tagging feature needs improvement. The solution could be a bit more intuitive in certain aspects.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 21, 2020
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 3 answers
RamaswamyK - PeerSpot reviewer
M. I. S. Manager at Ruby Mills Ltd
Jan 7, 2020
We bought the system center and we bought the DPM, as well, so I didn't need to upgrade the product at a later stage. I bought the SA for one year so it didn't cost much. I can't remember what I paid for the total licensing cost of that. Then, after one or two years we bought it on a three-year fee scenario and since then I have not had the need to buy any more SA solutions.
JA
DBA, Developer at a government with 201-500 employees
Jun 28, 2020
Other than the SQL Server license, the cost factor is appealing. There is a learning curve, like any other solution.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Aug 3, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 5 answers
RamaswamyK - PeerSpot reviewer
M. I. S. Manager at Ruby Mills Ltd
Jan 7, 2020
We bought the system center and we bought the DPM, as well, so I didn't need to upgrade the product at a later stage. I bought the SA for one year so it didn't cost much. I can't remember what I paid for the total licensing cost of that. Then, after one or two years we bought it on a three-year fee scenario and since then I have not had the need to buy any more SA solutions.
JA
DBA, Developer at a government with 201-500 employees
Jun 28, 2020
Other than the SQL Server license, the cost factor is appealing. There is a learning curve, like any other solution.
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