"This platform provides a large span of tools and technologies."
"Provides agile management of projects."
"The simplicity and ease of use are two features that we have found to be most valuable."
"I like the cloud infrastructure of Microsoft Azure DevOps."
"Great project management feature and Git-based repository."
"The automated bill feature is most valuable. As with most software developers, I can build code on my machine, but if one of my coworkers can't build the same code on theirs, there are always issues in trying to track it down. The automated bill process makes it a lot easier to track down where the issues are and find out what bugs aren't being included for whatever reason."
"It is possible to add third-party extensions to increase the usability of the product."
"Everything that's related to the pipeline has been very good."
"Competitive in terms of research"
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"Stable and scalable solution."
"The interface is extremely user-friendly."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"I can't think of anything I would like to improve, since I don't have complete knowledge of the platform yet. I'm sure that as I gain more experience, I will understand it better. The price could maybe be cheaper, but I'm sure I'll have more ideas as to improvements and additional features once I've used it more."
"I think that they have some menus there that are not very well placed."
"With the query feature, we have to group items, so it becomes difficult for everyone to understand it. It's easier in JIRA, which has filters and other query options."
"The ability to integrate Microsoft Azure DevOps with other platforms and Microsoft products can be improved."
"They should expand it from just a PC, software, or server development platform to other kinds of software or engineering systems so that it is not necessarily built around a normal PC with a server. I would like to see the ability to write my own scripts in my own compiled program or online. Right now, there are things that you can do in the user interface, but you can't do them programmatically and vice versa. I want to see them both. If I can do it in a script, I should be able to do it from the user interface, and if I can do it in the user interface, I should be able to do it in a script."
"The price could be lowered. It would be nice if it was cheaper."
"I would like to automate notifications on sprint planning. When we are getting to the end of sprint planning, we would be automatically notified."
"Right now, they tend to have a limit of 1,000 tasks per sprint, and some of their web-based boards, such as the Kanban boards, no longer display tasks. Once you hit over a certain number of task limits, you need to increase those limits."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"Dashboard interface is limited functionally and not very user friendly"
"I would like to see some artificial intelligence incorporated into the management functions."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
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Microsoft Azure DevOps is ranked 1st in Enterprise Agile Planning Tools with 77 reviews while ServiceNow IT Business Management is ranked 5th in Enterprise Agile Planning Tools with 5 reviews. Microsoft Azure DevOps is rated 8.0, while ServiceNow IT Business Management is rated 9.0. The top reviewer of Microsoft Azure DevOps writes "Robust functionality, good integration, continually enhanced, and easy to scale". On the other hand, the top reviewer of ServiceNow IT Business Management writes "Stable and scalable, could improve dashboards and visualization". Microsoft Azure DevOps is most compared with Jira, GitLab, TFS, Red Hat Ansible Automation Platform and Micro Focus ALM Quality Center, whereas ServiceNow IT Business Management is most compared with Jira, Broadcom Clarity PPM, Jira Align, Alfabet IT Planning & Portfolio Management and Micro Focus ALM Octane. See our Microsoft Azure DevOps vs. ServiceNow IT Business Management report.
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