Try our new research platform with insights from 80,000+ expert users

OpenText Application Quality Management vs TestRail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
OpenText Application Quality Management boosts efficiency and testing practices, delivering positive ROI through improved traceability and collaboration.
Sentiment score
4.5
TestRail improved productivity, collaboration, and accuracy in test management, providing valuable reporting, integrations, and an intuitive interface for users.
It acts as an enabler for effective test and program management.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
 

Customer Service

Sentiment score
6.2
OpenText's customer service is generally helpful but inconsistent, with mixed feedback on responsiveness and technical support effectiveness.
Sentiment score
2.5
TestRail offers responsive support, but complex issues often require improved service, with users favoring self-service resources and community help.
Technical support has been excellent.
Quality is always high yet not perfect.
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
I personally escalate Leapwork issues with the Leapwork support tech team, and they are very quick to solve problems.
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
 

Scalability Issues

Sentiment score
7.3
OpenText Application Quality Management excels in scalability, adapts to demands, but faces challenges with licensing and performance in large, agile projects.
Sentiment score
9.2
TestRail offers robust scalability and stability, handling varied team sizes effectively, though user monitoring improvements are noted.
OpenText ALM Quality Center is definitely scalable.
When I started automation testing in my current company, we only had 10-20 automated test cases integrated with TestRail, but we gradually increased to 100, 200, 1000, and 2000 cases.
I have never experienced any issues with its scalability.
 

Stability Issues

Sentiment score
7.2
OpenText Application Quality Management is stable but faces occasional performance issues, hardware reliance, and requires frequent upgrades.
Sentiment score
5.3
TestRail is highly praised for its stability, with users experiencing rare, quickly resolved issues and consistently rating it highly.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
It has never had any issues.
 

Room For Improvement

OpenText Application Quality Management needs improved reporting, lower costs, better usability, Agile support, and enhanced integration with other tools.
TestRail needs improvements in reporting, integration, user interface, defect management, API, technical support, pricing, and AI features.
Improvements are needed so that the system can continue running without creating a new run.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
The user-friendly nature could be enhanced as the interface isn’t intuitive.
I would appreciate AI features that help design test cases based on documented requirements.
 

Setup Cost

OpenText Application Quality Management is costly but offers flexible licensing, better suited for large enterprises to manage budget constraints.
Enterprise users have mixed views on TestRail's pricing, appreciating discounts and scalability despite recurring costs and no perpetual license.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
It offers good value for money.
 

Valuable Features

OpenText AQ Management provides robust integration, customization, and scalability for enhanced global collaboration and efficient test management.
TestRail offers intuitive test management, effective integrations, and user-friendly features for efficient, cost-effective test execution and organization.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
The reporting capabilities and the simplicity of it make it user-friendly, as new users can easily understand the tool.
It significantly saves effort in managing test execution and managing all test cases.
 

Categories and Ranking

OpenText Application Qualit...
Ranking in Test Management Tools
1st
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (5th), Quality Management Software (3rd)
TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Test Management Tools category, the mindshare of OpenText Application Quality Management is 12.7%, up from 11.9% compared to the previous year. The mindshare of TestRail is 10.5%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Market Share Distribution
ProductMarket Share (%)
OpenText Application Quality Management12.7%
TestRail10.5%
Other76.8%
Test Management Tools
 

Featured Reviews

Hosney Osman - PeerSpot reviewer
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.
report
Use our free recommendation engine to learn which Test Management Tools solutions are best for your needs.
867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
14%
Computer Software Company
9%
Performing Arts
7%
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
What is your experience regarding pricing and costs for TestRail by Gurock?
Pricing is reasonable for TestRail. It offers good value for money.
What needs improvement with TestRail by Gurock?
In TestRail, there is significant difficulty with roles and rights. They are not in the mainstream. The person who has the license has all the rights, which is understandable, but TestRail needs to...
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
TestRail by Gurock
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Find out what your peers are saying about OpenText Application Quality Management vs. TestRail and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.