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Katalon Test Ops vs TestRail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Katalon Test Ops
Ranking in Test Management Tools
12th
Average Rating
8.6
Reviews Sentiment
5.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Test Management Tools category, the mindshare of Katalon Test Ops is 2.9%, up from 0.7% compared to the previous year. The mindshare of TestRail is 10.5%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Market Share Distribution
ProductMarket Share (%)
TestRail10.5%
Katalon Test Ops2.9%
Other86.6%
Test Management Tools
 

Featured Reviews

GG
AI features and automation save time and enhance test quality
Katalon Test Ops has AI features that speed up the process by automating tasks that would otherwise be done manually. It can integrate with different applications and is user-friendly. One notable AI feature is the self-healing capability, which automatically corrects failed scripts, solving problems in less than five minutes and improving the quality of code.
StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's more user-friendly as a solution."
"Katalon Test Ops has AI features that speed up the process by automating tasks that would otherwise be done manually."
"I noticed that only the enterprise version has integration with GitHub."
"You don't need to follow complex procedures to create a test run, test case, etc."
"I use the product to create test cases and share them with my team and manager."
"This is a user friendly solution."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"I use the solution for test management."
"I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked."
"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."
"The API to support integration of the homemade automated testing tool."
 

Cons

"The execution module of Katalon Test Ops may need some improvement, especially when running a high volume of test scripts."
"There are stability troubles. My area does not have a good connection. That's why sometimes I face issues."
"The free version is limited."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."
"The test suite management has room for improvement as well as better reporting."
"There are a number of improvements that have been requested. While I don't have a list of these requests available, many can be found on Gurock's forum."
"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."
"I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were."
"I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."
"Customer support could be enhanced. All the support is provided via chat and emails. Sometimes, you really need to speak to a person, and arranging such calls is not easy."
 

Pricing and Cost Advice

Information not available
"The product is not much expensive."
"Its price is definitely not more. If they introduce automation, they can charge more."
"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
"I give the price a five out of ten."
"The product has a reasonable price in terms of the features."
"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."
"Pricing for small teams seems correct with respect to competitors."
"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with Katalon Test Ops?
The execution module of Katalon Test Ops may need some improvement, especially when running a high volume of test scripts.
What is your primary use case for Katalon Test Ops?
We are using Katalon Test Ops for script creation and execution.
What is your experience regarding pricing and costs for TestRail by Gurock?
Pricing is reasonable for TestRail. It offers good value for money.
What needs improvement with TestRail by Gurock?
In TestRail, there is significant difficulty with roles and rights. They are not in the mainstream. The person who has the license has all the rights, which is understandable, but TestRail needs to...
 

Comparisons

 

Also Known As

No data available
TestRail by Gurock
 

Overview

 

Sample Customers

Care Logistics, Hive, Angler
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Find out what your peers are saying about Katalon Test Ops vs. TestRail and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.