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Katalon Test Ops vs TestRail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Katalon Test Ops
Ranking in Test Management Tools
12th
Average Rating
8.6
Reviews Sentiment
5.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Test Management Tools category, the mindshare of Katalon Test Ops is 2.6%, up from 0.8% compared to the previous year. The mindshare of TestRail is 11.4%, down from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

GG
AI features and automation save time and enhance test quality
Katalon Test Ops has AI features that speed up the process by automating tasks that would otherwise be done manually. It can integrate with different applications and is user-friendly. One notable AI feature is the self-healing capability, which automatically corrects failed scripts, solving problems in less than five minutes and improving the quality of code.
StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Katalon Test Ops has AI features that speed up the process by automating tasks that would otherwise be done manually."
"It's more user-friendly as a solution."
"I noticed that only the enterprise version has integration with GitHub."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."
"The integration with Jira and the ability for extra configurations are the most valuable features."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"You don't need to follow complex procedures to create a test run, test case, etc."
"The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful."
"I use the solution for test management."
 

Cons

"The execution module of Katalon Test Ops may need some improvement, especially when running a high volume of test scripts."
"There are stability troubles. My area does not have a good connection. That's why sometimes I face issues."
"The free version is limited."
"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."
"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"TestRail should improve its pricing."
"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."
"This solution has room for improvement. For example, some particular projects need to adjust access or add additional members and this isn't always possible. Role-based access would improve this."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language."
 

Pricing and Cost Advice

Information not available
"My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."
"Its price is definitely not more. If they introduce automation, they can charge more."
"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
"Negotiate the best deal you can."
"I give the price a five out of ten."
"Pricing for small teams seems correct with respect to competitors."
"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
"The product is not much expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
18%
Manufacturing Company
12%
Financial Services Firm
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Katalon Test Ops?
The execution module of Katalon Test Ops may need some improvement, especially when running a high volume of test scripts.
What is your primary use case for Katalon Test Ops?
We are using Katalon Test Ops for script creation and execution.
What is your experience regarding pricing and costs for TestRail by Gurock?
Pricing is reasonable for TestRail. It offers good value for money.
What needs improvement with TestRail by Gurock?
TestRail lacks the functionality to map test cases to requirements and risks. While integration with another tool is a workaround, it doesn't fully meet my needs. Additionally, I would appreciate A...
 

Comparisons

 

Also Known As

No data available
TestRail by Gurock
 

Overview

 

Sample Customers

Care Logistics, Hive, Angler
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Find out what your peers are saying about Katalon Test Ops vs. TestRail and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.