OpenText Application Quality Management Reviews

Name: OpenText Application Quality Management
Brand: OpenText
Rating: 4.0 (207 reviews)

Vendor: OpenText

4.0 out of 5

207 reviews
89% willing to recommend

5,847 followers

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What is OpenText Application Quality Management?

OpenText Application Quality Management offers extensive capabilities in test management, automation tool integration, and defect traceability, providing an efficient and user-friendly experience for tracking and managing testing workflows.

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OpenText Application Quality Management is the #1 ranked solution in top Quality Management Tools and #3 ranked solution in top Application Lifecycle Management Suites. PeerSpot users give OpenText Application Quality Management an average rating of 8.0 out of 10. OpenText Application Quality Management is most commonly compared to Microsoft Azure DevOps: OpenText Application Quality Management vs Microsoft Azure DevOps. OpenText Application Quality Management is popular among the midsize enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 61% of all views.

Buyer's Guide

OpenText Application Quality Management

May 2025

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Featured OpenText Application Quality Management reviews

Huong Vuong

Sap Fico Consultant at Avient Corporation

There are cases where the system does not meet our reporting requirements. For example, only the first user can click 'run' during testing, and subsequent users have to click 'continue manual run', which can create reporting errors. Improvements are needed so that the system can continue running without creating a new run.

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Aphiwat Leetavorn.

CTO at Marco Technology

The tool has some limitations for the dashboard, especially when it comes to 20 or 25 of them, which is sometimes not enough, and one may have to use a custom Excel to help extend the dashboard. The tool needs improvements since it is an old technology. OpenText ALM / Quality Center's improved version is ALM Octane but it does not support some of the traditional parts of the original product. Some of the traditional parts are missing in a lot of areas of OpenText ALM / Quality Center. It is difficult to directly transfer OpenText ALM / Quality Center to ALM Octane. Some of the classic OEMs have limitations, especially when used in an IDE network. There is a need for the tool to check where changes in UI or UX need to be made. The technology used for UI and UX are not user-friendly.

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Avijit Amitabh

Heaad of Automation Devision at Alstom Ferroviaria S.p.A.

The most valuable features of OpenText ALM include its integration with the automation landscape, the ability to capture requirements and map them to test cases, and the capability to schedule runs through ALM. Features like BPT and the way they make it easier for end users to understand the split of test cases according to functionality are also valuable.

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OpenText Application Quality Management mindshare

Product category:

As of June 2025, the mindshare of OpenText Application Quality Management in the Application Lifecycle Management (ALM) Suites category stands at 5.4%, down from 5.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Lifecycle Management (ALM) Suites

PeerResearch reports based on OpenText Application Quality Management reviews

Type	Title	Date
Category	Application Lifecycle Management (ALM) Suites	Jun 19, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 19, 2025	Download
Comparison	OpenText Application Quality Management vs Jira	Jun 19, 2025	Download
Comparison	OpenText Application Quality Management vs Microsoft Azure DevOps	Jun 19, 2025	Download
Comparison	OpenText Application Quality Management vs Nutanix Cloud Manager (NCM)	Jun 19, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Azure DevOps	4.1	16.0%	95%	133 interviews Add to research
Jira	4.1	21.1%	91%	274 interviews Add to research

Valuable Features

OpenText Application Quality Management offers robust traceability, customizable features, and comprehensive integration capabilities. Users appreciate its ease of use, flexible licensing, and end-to-end test management. The web-based platform supports requirement traceability, defect tracking, and report generation. It ensures effective handling of testing artifacts and integrates seamlessly with automation and management tools, including MS Excel and JIRA. Features like hierarchical test organization and centralized repositories enhance its utility for large organizations.

"I would rate the product a seven out of ten."
"The most beneficial feature of test management in this solution is its ability to manage multiple releases simultaneously."
"Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well."

Room for Improvement

OpenText Application Quality Management needs improvements in user interface flexibility, browser compatibility, and report generation. High licensing costs and limited Agile model support are concerns. Users find administration complex and the tool's performance slow. Compatibility issues, collaboration challenges, and rigid licensing models need addressing. Integration with third-party tools and expanding automation capabilities could enhance usability. The transition from older versions is often difficult, and the tool does not fully cater to evolving Agile methodologies.

"The initial setup was not straightforward."
"Return on investment isn't something I often contemplate. I have not seen many business cases around it."
"There could be more configurable workflows regarding test case creation approval."

ROI

Many users report significant time and cost savings with OpenText Application Quality Management. They observe improvements in testing efficiency and adherence to standards, ultimately reducing defects and enhancing collaboration. Although some struggle to calculate precise returns, the positive impact on workflow integration and project management suggests a favorable return. Organizations experience reduced manual effort, better traceability, and effective automation, contributing to the overall value and efficiency of their operations.

Pricing

OpenText Application Quality Management pricing is often considered high, with many organizations emphasizing negotiation with vendors to achieve favorable terms. Licensing costs vary depending on deployment type, user numbers, and usage levels. Some enterprises find the solution expensive yet valuable for managing large projects and distributed teams. Others suggest that a concurrent licensing model can optimize costs. As the market evolves, enterprises compare OpenText with alternatives that offer competitive pricing and similar functionalities.

"We pay around $30,000 for thirty users, translating to approximately $6,000 to $10,000 per user, which is high."
"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."
"The pricing is expensive nowadays."

Popular Use Cases

OpenText Application Quality Management is primarily utilized for centralized test management, encompassing test case creation, execution, defect tracking, and requirement mapping. Organizations leverage it for automated and manual tests, regression testing, and obtaining analytics through centralized dashboards. It supports integration with tools like JIRA and UFT for automation and defect management, facilitating comprehensive project management and execution. Many entities employ it to streamline testing processes and ensure traceability and efficient resource allocation.

Service and Support

Customer service for OpenText Application Quality Management is generally rated as responsive and satisfactory, though some report delays and dependency on vendor partners. Technical support is often helpful and knowledgeable, yet experiences vary with issues in response times, inconsistency in expertise, and reliance on multiple support tiers. Some users express dissatisfaction due to insufficient competence or resolution difficulties, but others appreciate prompt and effective assistance. Satisfaction levels fluctuate, reflecting both strong and weaker interactions with support teams.

Deployment

Many found OpenText Application Quality Management's initial setup straightforward, mentioning easy installations with straightforward installation guides and good vendor support. Some users reported complexity due to specific infrastructure needs, required expertise, or database setups. Complexity also arose from upgrades, particularly when dealing with large-scale deployments or specific organizational requirements. Some experienced issues with permissions or network security, affecting setup ease. Customization and compliance requirements made the process more intricate for certain enterprises.

Scalability

OpenText Application Quality Management demonstrates strong scalability across various company sizes. Many users reported no issues with scalability, handling thousands of concurrent users efficiently. Organizations appreciated its ability to support large-scale operations and multiple projects simultaneously. While some experienced occasional performance challenges related to specific configurations or resource limits, most found it adaptable to scaling needs. Licensing complexities were noted, yet the flexibility and robust performance made it suitable for diverse environments.

Stability

OpenText Application Quality Management is largely stable, with sporadic challenges largely influenced by infrastructure, network conditions, and client-side configurations. Occasional performance hiccups and resource-intensive operations may affect functionality. Stability can vary based on setup and maintenance, with frequent client crashes noted under certain conditions. Implementation and patch management play critical roles in its reliability, but generally, it maintains a high operational uptime with minimal downtime events, making it dependable for long-term use.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OpenText Application Quality Management Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

61%

Financial Services Firm

Manufacturing Company

Computer Software Company

Government

Healthcare Company

Energy/Utilities Company

Retailer

Insurance Company

University

Media Company

Legal Firm

Real Estate/Law Firm

Comms Service Provider

Pharma/Biotech Company

Consumer Goods Company

Transportation Company

Outsourcing Company

Logistics Company

Construction Company

Compare OpenText Application Quality Management with alternative products

Learn more about OpenText Application Quality Management

The platform supports test management by integrating with automation tools and managing the traceability of defects and requirements. It facilitates users with linking test cases to defects, uploading from Excel, and generating customizable reports, which enhances efficiency. Business Process Testing and requirement capturing for test cases further extend its capabilities. Users report concerns about its integration with other tools, particularly in DevOps and agile frameworks, as well as challenges with its complex interface and high cost. Improved integration, better browser compatibility, upgraded dashboards, and enhanced support for agile methodologies are recommended by many users.

What are the most important features of OpenText Application Quality Management?

Integration with Automation Tools: Facilitates seamless testing through integration.
Test Management: Centralized management of test scenarios and cycles.
Defect Traceability: Links defects with test cases for comprehensive tracking.
Excel Uploads: Allows users to import data directly from spreadsheets.
Customizable Reports: Offers tailored reporting capabilities to suit user needs.
Business Process Testing: Supports streamlined testing of business processes.
Requirement Capturing: Efficiently captures and maps test case requirements.

What benefits or ROI can users expect?

Efficiency: Increases speed and accuracy in managing test processes.
Comprehensive Tracking: Provides a thorough view of test and defect linkages.
User-Friendly Interface: Enhances ease of use and reduces complexity.
Improved Testing Accuracy: Facilitates better detection and management of defects.
Cost-Effectiveness: Balances functionality with investment value.

In industries such as finance, healthcare, and technology, organizations apply OpenText Application Quality Management for test management, planning, and automation. It is an essential tool for managing test scenarios, recording results, and supporting both manual and automated testing processes. This tool aids in regression testing, ensuring requirement traceability and acting as a repository for executing test cycles, thereby supporting robust quality assurance practices.

OpenText Application Quality Management was previously known as Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM.