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MHR iTrent vs SHL TalentCentral comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Benefits Administration (19th), Cloud HCM (22nd)
SHL TalentCentral
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Talent Management (52nd), Talent Acquisition (34th)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. MHR iTrent is designed for Cloud HCM and holds a mindshare of 1.2%, up 0.7% compared to last year.
SHL TalentCentral, on the other hand, focuses on Talent Acquisition, holds 0.7% mindshare, up 0.4% since last year.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
MHR iTrent1.2%
SAP SuccessFactors10.5%
Workday10.3%
Other78.0%
Cloud HCM
Talent Acquisition Market Share Distribution
ProductMarket Share (%)
SHL TalentCentral0.7%
SAP SuccessFactors15.2%
Workday14.6%
Other69.5%
Talent Acquisition
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Educational Organization
13%
Computer Software Company
11%
University
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
What advice do you have for others considering MHR iTrent?
If customer support is part of the product, I would rate it a three out of ten.
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Comparisons

 

Also Known As

MidlandHR iTrent, iTrent
CEB SHL, CEB Talent Administration, CEB Talent Assessment
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
3M, Heineken, Campari, Hilton International, Adecco, Computacenter, Coca-Cola, DHL Supply Chain, E.ON, Luxottica Group, MGPA, Microsoft, Nissan, Network Rail, SONY Europe, Swarovski, Unilever, Vodafone
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: February 2026.
881,757 professionals have used our research since 2012.