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ManageEngine Endpoint Central vs Microsoft Intune vs Symantec Client Management Suite comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Client Desktop Management Mindshare Distribution
ProductMindshare (%)
ManageEngine Endpoint Central17.3%
Symantec Client Management Suite14.2%
KACE Systems Management Appliance (SMA)12.1%
Other56.4%
Client Desktop Management
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune17.8%
IBM MaaS3608.8%
Workspace ONE UEM8.5%
Other64.9%
Unified Endpoint Management (UEM)
Client Desktop Management Mindshare Distribution
ProductMindshare (%)
Symantec Client Management Suite14.2%
ManageEngine Endpoint Central17.3%
KACE Systems Management Appliance (SMA)12.1%
Other56.4%
Client Desktop Management
 

Featured Reviews

reviewer1908987 - PeerSpot reviewer
Ict Manager at a transportation company with 201-500 employees
Centralized endpoint management has improved patching, software deployment, and asset control
ManageEngine Endpoint Central is what I am personally working with and using, along with the Service Desk, which is another tool we use. We have been working with ManageEngine Endpoint Central for four years or more. The customizable packages in software deployment are very positive; you can apply different policies for the package that you are going to deploy. This is something we are still using and working with. ManageEngine has a very large portfolio of products. There is some functionality that is not managed from ManageEngine Endpoint Central, but you can find that functionality in another module of ManageEngine's portfolio.
HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Knowledgeable support, easy client management, and straightforward agent installation
Symantec Client Management Suite is used for Microsoft Windows patches and inventory management. The solution can be deployed on-premise and on the cloud Yes it helped to update systems remotely  The most valuable feature of Symantec Client Management Suite is the ease of client management and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is pretty straightforward."
"Everything is easily centralized and managed under this one product."
"ManageEngine's support is one of the best, I would say."
"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."
"The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable."
"ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop, and we can then figure out which ones have to get patched and so forth."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"Patch management features are an important feature."
"Microsoft Intune has positively impacted our organization by giving us a more centralized and consistent way to manage endpoints, especially as remote and hybrid work become more common."
"With Microsoft Intune, we set up the device within 20 to 30 minutes, reducing the provisioning time by 70 to 80%, and it has also reduced the IT workload by 40 to 60%."
"It is more efficient to have one solution rather than having security parts spread across three, four, or five solutions."
"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"Our main use is Intune's management of mobile devices, like Android or iPhone devices. The application performs quite well for both types. We successfully managed almost 3,000 endpoints."
"Our configuration profiles used to be all over the place. For example, there's a lot of legacy stuff in Active Directory. Going through Intune has helped us enforce settings, which has improved device security and functionality. When you apply something through Intune, you know it works. You don't have to worry about a legacy setting from Active Directory that was uploaded by somebody seven years ago. With Intune, you can see that a device has a setting, and you can be confident that the device is configured how you want."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"Microsoft Intune does help me save time in terms of management of various devices—I don't have to go to those locations to manage the devices at those locations, I can do it remotely, which is very helpful."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."
"This is a very strong solution, and the most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
 

Cons

"There is a slight delay in customer support, which is something that can be improved."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"ManageEngine should support various browser features, including those that address browser limitations."
"In relation to ManageEngine Endpoint Central, ManageEngine NGAV seems to be completely useless right now."
"Desktop Central has very good information, however, you can't customize the dashboards."
"The patch management module could be simplified as it is currently a bit complicated."
"Computer imaging is powerful but breaks frequently."
"The solution should be better at integrating with other solutions."
"While I appreciate Microsoft Intune overall, I would like to see improvements in Microsoft support, which I find lacking."
"Automation has room for improvement in Microsoft Intune for fixing some errors."
"At this time, I do not have any areas for improvement. I have heard about some downtime, but I am not in the local IT team."
"The granular support for other device types in Microsoft Intune could be improved."
"I have not been satisfied with it, and I am planning to change it soon. There are a lot of updates coming from Microsoft that suddenly affect our security policies."
"From an end-user perspective of Microsoft Intune, I haven't experienced any challenges since installation. However, some customers have reported experiencing slowness when using lower versions of the Android system."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"Sometimes, the process is unsuccessful when we attempt to reset a device and wipe the data using Intune."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly."
"The technical support has been troubling for me. I would rate them a six out of ten."
"Symantec Client Management Suite can improve by adding more network devices."
"The technical support is in need of improvement."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system."
 

Pricing and Cost Advice

"The solution is very affordable."
"We pay about $250 a year for our license."
"The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
"Compared to other products, ManageEngine Endpoint Central is a very cheap solution."
"The initial purchase was around $6,000 or $7,000. We most probably are not on an annual subscription. We bought it, and then we pay for the maintenance. I'm not 100% sure how that's working out."
"Affordable for any customer."
"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"There are multiple flavors of the app. They have a distributed version for enterprises. It depends on your size. They price it on a per machine basis. 250 or 500 is probably their least amount."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"The tool is cheaper than our company's other MDM tools."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"Its pricing seems reasonable."
"The price is very reasonable."
"The price of the solution is competitive."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
7%
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Outsourcing Company
11%
Government
9%
University
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise15
Large Enterprise35
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
No data available
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.
What needs improvement with ManageEngine Endpoint Central?
It would be great to see some additional options within ManageEngine Endpoint Central. A better monitoring tool to an...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
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Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
Intune, MS Intune, Microsoft Endpoint Manager
Symantec Altiris Client Management Suite
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Mitchells and Buzzers, Callaway
Alghanim Industries, Asia Pacific Telecom Co. Ltd, Barnabas Health, Berry Plastics Corporation, BNY Mellon, Borealis, British American Tobacco Italia S.p.A, Cabela's Inc., Carrington Holding Company, College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, Cybercom Plenware Oy, DHL Hub Leipzig GmbH, Dickinson Dees LLP, Farmington Area Public Schools, Fazer Group, First Affiliated Hospital of Xiamen University, ForceTEC Co. Ltd., Frucor Beverages Ltd, Hadassah University Hospital, Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Indian River School District, Johnson County Community College, JW Marriott Hotel Seoul, Kier Group plc, Kwizda Holdings GmbH, Lake Health, Lansky Ganzger & Partner, Mobilezone, Molina Healthcare Inc., Nanyang Technological University, NASDAQ OMX Group Inc., Pepperdine University Graduate School of Education and Psychology, Pima Community College, Regional council of Franche-Comt_, Shanghai Pudong International Container Terminals Co. Ltd., Siemens Professional Education, Symantec Corporation (Endpoint Security 12.1), TIVIT, Travelport, University of Oxford
Find out what your peers are saying about ManageEngine, Quest Software, Broadcom and others in Client Desktop Management. Updated: October 2026.
921,148 professionals have used our research since 2012.